Guests
All properties in Hanoi, Vietnam

Phoenix Palace Hotel Hanoi

3-star hotel in Hanoi

  • Free WiFi and free parking
From
Rs4,047

Image gallery

  • Hotel Front
  • Hotel Front
  • Deluxe Double Room (with Window) - Bathroom
  • Suite Double with Bacolny and city View - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 58.
1 / 58Hotel Front
27A Phu Doan Str, Hanoi, Vietnam
8.4.Very good.
  • Great location and friendly and helpful staff. Would recommend to all.

    Sep 10, 2019

  • The hotel is not far from the center. The staff are friendly. Quite clean.

    Mar 4, 2019

See all 15 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 26 guestrooms
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Airport shuttle
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Coffee/tea maker

What’s around

  • In Hoan Kiem
  • Hang Da Market - 3 min walk
  • St. Joseph's Cathedral - 3 min walk
  • Vietnamese National Tuong Theatre - 3 min walk
  • Hang Gai Street - 5 min walk
  • Hanoi Police Museum - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room (with Window)
  • Deluxe Twin Room (with Window)
  • Family Suite, Balcony, City View
  • Suite Double with Bacolny and city View
  • Deluxe Triple Room (with Window)
  • Deluxe Quadruple Room, City View
  • Connecting Room

What’s around

Landmarks

  • In Hoan Kiem
  • Hang Da Market - 3 min walk
  • St. Joseph's Cathedral - 3 min walk
  • Vietnamese National Tuong Theatre - 3 min walk
  • Hang Gai Street - 5 min walk
  • Hanoi Police Museum - 8 min walk
  • Train Street - 8 min walk
  • Hoan Kiem Lake - 8 min walk
  • Hoa Lo Prison Museum - 9 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Thang Long Water Puppet Theatre - 9 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 36 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Van Dien Station - 10 min drive
  • Airport shuttle (surcharge)
map
See on map
27A Phu Doan Str, Hanoi, Vietnam

At a glance

Hotel size

  • This hotel has 26 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available on request)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Room service (during limited hours)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 100000 for adults and VND 50000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and JCB International.

Also known as

  • Phoenix Palace Hotel
  • Phoenix Palace Hanoi
  • Phoenix Palace Hanoi Hanoi
  • Phoenix Palace Hotel Hanoi Hotel
  • Phoenix Palace Hotel Hanoi Hanoi
  • Phoenix Palace Hotel Hanoi Hotel Hanoi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Phoenix Palace Hotel Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2 PM. Check-out time is noon.
  • Yes. Nearby restaurants include Cafe Nha Tho (4-min walk), Cong Cafe (4-min walk), and Porte D' Annam (4-min walk).
  • Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one way.
8.4.Very good.
  • 8.0.Very good

    La gentillesse du personnel, chambre tres correcte. Quartier moyen En globalité tres satisfaisant

    3 night trip, Oct 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    여기 숙박 하세요~

    음..가성비 대비 괜찮아요. 조식도 괜찮은데 조식 서비스는 조금 점수가 떨어지네요. 뷔페 이외에 쌀국수를 먹을수 있는데 이거는 아는 사람만 먹을수 잇어요. 식당에 투숙객이 앉으면 직원이 와서 시킬수 있다 라고 서비스 를 해야 되는데... 그렇지 않아여..한마디로 지 밥그릇 지가 챙겨야 된다고 주방에 가서 직접 이야기 해야 쌀국수 를 줍니다. 그외에는 흠 잡을께 없어요..아주 좋아요

    JUNGBAE, 3 night family trip, Apr 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very good exellent!

    Very good! Very clean! Very kind!

    Dawon, 1 night trip, Apr 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Bien placé et avec bon rapport qualité prix

    Arno, 1 night family trip, Mar 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    괜찮아요

    성요셉 성당 근처. 시내 관광하기 편하고 큰 길옆이라 찾기도 쉽네요. 저층 보다는 고층 벽쪽 전망 보다는 시내 전망으로 숙박하세요..

    heechang, 5 night family trip, Feb 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    괜찮아요

    적당한 가격에 잘 지내고 왔습니다. 저층이나 벽쪽에 있는 방은 절대로 피하세요. 하루자고 방 바꾸어 달라고 했네요

    heechang, 5 night family trip, Feb 18, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    기계실옆 최악의 룸 불편하게 만드는 직원의 태도 비추

    젤 꼭대기 기계실 옆에 방을 주셔서 밤에도 아주 시끄럽게 잤어요 친구가 방 옮ㄱㅣ기 귀찮다고해서 걍 지내긴했지만 생각할수록 기분나빠요 그리고 투어가는날 픽업와서 차타려고 하니 동그란안경쓴 단발머리 여직원이 붙잡고 얘길하는데 자기네 호텔도 투어등등 예약가능하니 프론트 이용하라고 하더군요 지금 상품보여줄까?하는데 할말을 잃었습니다 그걸 꼭 나가는 사람 붙잡고 할 이야긴지 원~~영어를 좀 만 더 잘했음 뭐라한소리 하고싶더군요 조식은 한번먹고 맛없어 바로 옆 쌀국수가게가서 먹었어요 그집 쌀국수 진짜 맛있습니다 추천드려요 위치는 여기저기 다니기 편한 위치지만 룸상태 직원의 태도로 다시 가고싶지도 추천하고싶지도 않습니다

    yeon jin, 4 night trip with friends, Dec 20, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    온라인 정보의 70%

    복잡한 관광지 거리에 살짝 비켜난 위치이나 병원 건너편이라 밤에 약간 음침한편. 밤 11시 무렵까지는 주변으로 길거리 쌀국수와 술집이 있고요. 창문이 있는 객실도 옆 건물과 초근접해 있어서 큰의미는 없었음. 담배냄새가 약간 나는데 턴업 서비스가 방향제를 들큰하게 뿌려대서 더 힘들었습니다. 조식은 절대 사진처럼 나오지 않습니다.

    3 night business trip, Nov 29, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Yunbum, 1 night trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Yong, 2 night trip with friends, Nov 12, 2019

    Verified Hotels.com guest review

See all 15 reviews