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Era Cruises

4.0 star property
Ha Long cruise with spa and restaurant

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Era Cruises

Photo gallery for Era Cruises

In-room safe, blackout curtains, soundproofing, bed sheets
Terrace/patio
Free daily continental breakfast
Exterior
Bathroom sink

Overview of Era Cruises

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
Map
No 16, Terminal 2, Lot 2 Tuan Chau Port, Ha Long, Quang Ninh
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • 24-hour fitness center
  • 24-hour room service
  • Massage/treatment rooms
  • Meeting rooms
  • Airport pick-up service
  • Area shuttle
  • Cruise ship terminal shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

View all photos for Era President Suite

View from room

Era President Suite

  • 74 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Sea Family Suite, Balcony

View from room

Garden Sea Family Suite, Balcony

  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for King Terrace Suite

In-room safe, blackout curtains, soundproofing, bed sheets

King Terrace Suite

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite with Jacuzzi

Room amenity

Senior Suite with Jacuzzi

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Terrace Suite, Balcony

Terrace/patio

Terrace Suite, Balcony

  • 47 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

About this area

What's nearby

  • Cruise from Ha Long
  • Ha Long Night Market - 8 min drive
  • Halong Bay Marina - 17 min drive

Getting around

  • Haiphong (HPH-Cat Bi) - 47 min drive
  • Noi Bai Intl. Airport (HAN) - 138 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)

Restaurants

  • Cua Vàng Hải Sản Nhà Hàng - 8 min drive
  • Vintage 198x - 8 min drive
  • Ẩm Thực Làng Chài Hạ Long - 8 min drive
  • Bunny’s - 3 min drive
  • Magnolia Restaurant - 8 min drive
Map

About this property

Era Cruises

A great choice for a stay in Ha Long, Era Cruises offers airport pick-up service during limited hours. Guests can be pampered with facials at the spa and grab a bite to eat at the restaurant. Other highlights at this upscale cruise ship include 2 bars/lounges, a 24-hour fitness center, and a terrace.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 cabins

Arriving/Leaving

  • Check-in time from 11:30 AM - noon
  • Minimum check-in age: 18
  • Check-out time is 9:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite parking limited

Transfers

  • Airport pickup from 7:30 AM to 10:00 AM*
  • Cruise terminal shuttle*

Offsite

  • Area shuttle within 160 kilometres*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–7:00 AM
  • 2 bars/lounges
  • Restaurant
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Kayaking

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: VND 1362000.00

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 940000 per vehicle
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

Also known as

Era Cruises Boat Hai Phong
Era Cruises Hai Phong
Era Cruises Cruise
Era Cruises Ha Long
Era Cruises Cruise Ha Long

Frequently asked questions

Does Era Cruises offer free cancellation for a full refund?
Yes, Era Cruises does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Era Cruises?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Era Cruises?
Sorry, pets aren't allowed.
Is parking offered on site at Era Cruises?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Era Cruises?
Yes, a shuttle from the airport to the hotel is available from 7:30 AM to 10:00 AM. The charge is VND 940000 per vehicle.
What are the check-in and check-out times at Era Cruises?
You can check in from 11:30 AM - noon. Check-out time is 9:30 AM.
What is there to do at Era Cruises and nearby?
Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a 24-hour fitness center. Era Cruises also has spa services.
Are there restaurants at or near Era Cruises?
Yes, there's an onsite restaurant that offers local and international cuisine.
Does Era Cruises have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Era Cruises have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Era Cruises like?
Era Cruises is a short 13-minute walk from Tuan Chau Park and 17 minutes' walk from Tuan Chau Amphitheater.

Reviews

9.2

Superb

8.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

It Was Just Okay, Not The Best.
I would not say it is a luxurious cruise. No swimming pool on the deck, and food selection is quite scarce especially for us, Muslims. The arrangement is not synchronized. I had been dealing with tons of emails before the departure and when I arrived, they still got my name wrong. The lead tour, Duck could have been slightly nicer (found him to be fierce and sometimes rude when asked more questions). The program and activities were a little bit boring. Took us swimming and kayaking in a dirty part of the ocean. My towel got stained during the trip, and when asked for a new towel from the guide, Andrew, he refused to lend another with an excuse only one towel for one guest (although there were only 5 people in our group and they had around 40 towels on the boat). Viet Hai Village was the only fun thing on the trip. People who only stay for 1 night will not do Viet Village and the Bat Cave is really boring. I found a one-night itinerary is a bit too rushing though. The only thing I liked was the bathtub with jacuzzi inside my room by the glass window. Other than that, it was just okay and it was not a great experience for me.
Alias, 2-night trip
Verified Hotels.com guest review

6/10 Good

Service was good. Rooms are big and spacious. Food, cleanliness & A/C units definitely need improvement.
Rosanna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good experience
Overall the stay was good, the cruise has less Vegetarian food options and the rooms had no internal telephone connection.
Ajay, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

I found two cockroaches in my room. It was awful.
Waka, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic boat
Certainty one of the nicest boats on the water... the room is gigantic with separate jacuzzi tub... food was good but the modern clean boat was the star of the show... highly recommend
michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Out of 600 odd options in Halong Bay we chose Era cruises. From Hanoi to Halong Bay and the cruise, everything was very well organised by Mr Duc and his team, It is an experience to remember. Team at Era cruise were so very helpful all along. The room itself was outstanding.
Verified Expedia guest review

10/10 Exceptional

What amazing trip on Era, the host Duc was awesome, knowledgeable and fun, his staff were so friendly and helpful, the food was terrific form start to finish, the room we had was 5 star and the views from it were memorable
Grant, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

A very pleasant cruise on Era
Great staff and great meals throughout our the cruise. Great time kayaking and seeing the caves. We had a great time on Era Cruise
john, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just ok. Pictures are not accurate. Service is good
Cordelia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marianne, 1-night trip
Verified Hotels.com guest review