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All properties in Flores, Peten, Guatemala

Hotel Santana

Flores beach hotel with outdoor pool and restaurant

  • Free WiFi
From
Rs4,856

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  • Hotel Santana
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Hotel Santana. Image 1 of 48.
1 / 48Hotel Santana
8.6.Fabulous.
  • Great view , location.large room., ,,,,,,,,,,,,,,,,

    Jan 29, 2020

  • We reserved the king bed room, the bed was comfortable, the pillows were very lumpy, the…

    Oct 5, 2019

See all 31 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 34 guestrooms
  • Restaurant and bar/lounge
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families

  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Cable TV service
  • Flat-panel TV

What’s around

  • Flores Dock - 1 min walk
  • Lake Petén Itzá - 1 min walk
  • Las Guacamayas Biological Station - 6 min walk
  • Maya Mall - 11 min walk
  • Central Park - 12 min walk
  • Santa Barbara Island Museum - 38 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed
  • Standard Double Room, 3 Double Beds
  • Standard Double Room, 2 Double Beds

Location

  • Flores Dock - 1 min walk
  • Lake Petén Itzá - 1 min walk
  • Las Guacamayas Biological Station - 6 min walk

What’s around

Landmarks

  • Flores Dock - 1 min walk
  • Lake Petén Itzá - 1 min walk
  • Las Guacamayas Biological Station - 6 min walk
  • Maya Mall - 11 min walk
  • Central Park - 12 min walk
  • Santa Barbara Island Museum - 38 min walk
  • Petencito Zoo - 39 min walk
  • Maya Biosphere Reserve - 14.9 mi / 23.9 km
  • Biotopo Cerro Cahui - 21.7 mi / 34.9 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 9 min drive

At a glance

Hotel size

  • This hotel has 34 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Outdoor pool

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1990
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe

Small print

Also known as

  • Hotel Santana Flores
  • Santana Flores
  • Hotel Santana Hotel
  • Hotel Santana Flores
  • Hotel Santana Hotel Flores

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Santana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Santana.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Legumbres Mayas (3-min walk), La Villa del Chef (3-min walk), and Spanish Academy Dos Mundos (3-min walk).
  • Hotel Santana has an outdoor pool.
8.6.Fabulous.
  • 10.0.Exceptional

    Will be coming back again. Only did not like the outside party noise in the evening.

    1 night family trip, Jul 30, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great area!

    Location is excellent! Good A.C. in the rooms which is great for the humid weather. Front desk customer service could be better. Restaurant food was good. WI FI is terrible!

    Rogelio, 1 night family trip, Jun 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Clean, good location and friendly staff. There is a night clue across the street in front of hotel (same side as my room). So if loud music is a problem for you get a room facing the lake not the front of hotel.

    1 night family trip, Mar 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We were three women traveling together and had a nice, clean room with three double beds although not alot of extra space. We had a lovely balcony overlooking the lake and within walking distance to all there was to see. Tikal ruins were an hours drive and were amazing. Wifi was good in our room.

    Leslee, 2 night trip with friends, Jan 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing little find.

    This hotel is perfect location, large balconies. Would be suitable for families, couples, friends travelling together. Really good wifi. A cute little Italian restaurant overlooking the lake. Great find for a good price!

    Katherine, 1 night trip with friends, Dec 14, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Flores flower on the lake

    We spent two nights, which allowed us to visit the Crater Azul one day, and then we were off to Tikal. This hotel is right on the island of Flores, and it is very convenient to restaurants, shops, and two ATM machines are just a couple of buildings away. The hotel has a nice restaurant and bar, that overlook the lake Peten Itza. The room was comfortable, and had a small balcony that also overlooked the lake. The staff were very friendly, and even made us a bag lunch (when we asked the night before) for our day trip, which was inexpensive. Lovely little colonial town, lots of cobblestone roads, and plenty of interesting things nearby. We visited an animal rescue sanctuary - which you can only get to by boat. Looked a jaguar right in the eye - wow! You can hire the boats just in front of the hotel on the lake. There is also a small museum on the little island closeby, which is worth a visit. Full of Mayan artifacts that were found in the lake. We felt very safe staying this this little hotel, and would recommend to other travelers.

    Anne, 2 night romance trip, Nov 13, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Crowded room, nice location

    The location of the hotel was nice - beautiful lakeside views. However, the room was tiny and crowded and the beds seemed very small (double beds).

    Heather, 2 night family trip, Jun 26, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    A nice place and location with friendly staff. 3-bed room was very crowded. No room for luggage. But the king size room my parents had was perfect.

    Heather, 2 night family trip, Jun 26, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

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    Juan, 1 night trip with friends, Feb 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    Muy buena ubicación. Cerca de restaurantes y bares frente al lago Peten Itzá.

    3 night family trip, Dec 26, 2019

    Verified Expedia guest review

See all 31 reviews