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All properties in Kantenah, Quintana Roo, Mexico

El Dorado Seaside Palms, Adults only All inclusive

Kantenah beachfront property with 10 restaurants and spa

  • Free WiFi and free parking

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  • El Dorado Seaside Palms, Adults only All inclusive
  • El Dorado Seaside Palms, Adults only All inclusive
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  • El Dorado Seaside Palms, Adults only All inclusive
El Dorado Seaside Palms, Adults only All inclusive. Image 1 of 62.
1 / 62El Dorado Seaside Palms, Adults only All inclusive
Km 95 Carr Cancun - Tulum Kantenah L2, Kantenah, 77710, QROO, Mexico
8.0.Very good.
See all 7 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 38 guestrooms
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 3 poolside bars
  • Full-service spa
  • 5 outdoor pools

What’s around

  • On the beach
  • Akumal Beach - 9.1 mi / 14.6 km
  • Half Moon Bay - 10.1 mi / 16.3 km
  • Yal-ku Lagoon - 10.3 mi / 16.5 km
  • Riviera Maya Golf Club - 10.4 mi / 16.8 km
  • Xcacel Beach - 13.5 mi / 21.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxury Junior Suite
  • Beachfront Junior Suite
  • Swim Up Junior Suite
  • Premium Junior Suite
  • Junior Suite

What’s around

Landmarks

  • On the beach
  • Akumal Beach - 9.1 mi / 14.6 km
  • Half Moon Bay - 10.1 mi / 16.3 km
  • Yal-ku Lagoon - 10.3 mi / 16.5 km
  • Riviera Maya Golf Club - 10.4 mi / 16.8 km
  • Xcacel Beach - 13.5 mi / 21.7 km
  • Xcacel-Xcacelito Sanctuary - 14.4 mi / 23.2 km
  • Xel-Há Park - 14.7 mi / 23.6 km
  • Dos Ojos Cenote - 17.4 mi / 28 km

Getting around

  • Cozumel Intl. Airport (CZM) - 22.4 miles/36.1 km
  • Area shuttle (surcharge)
map
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Km 95 Carr Cancun - Tulum Kantenah L2, Kantenah, 77710, QROO, Mexico

At a glance

Size

  • 38 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite valet parking

Other information

  • Caters to adults only
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 5
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Basketball on site
  • Volleyball on site
  • Beach towels
  • Pool umbrellas
  • Health club

Working away

  • Conference space
  • Conference space size (feet) - 8000
  • Conference space size (meters) - 743
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Private spa tub
  • In-room massage available
  • Balcony or patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Free WiFi
  • Free international calls

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Entertainment
  • Onsite entertainment and activities

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium food items
  • Premium/non-domestic alcoholic beverages
  • Premium food items
  • Spa/beauty facilities and services

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Náay Spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Arrecifes - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Seaside Market - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

La Carreta - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Mia Casa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Beach Barbeque - This beachfront restaurant specializes in barbecue and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
  • El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
  • El Dorado Palms
  • El Dorado Seaside Palms Adults only All inclusive
  • El Dorado Palms By Karisma Adults Only All Inclusive
  • El Dorado Seaside Palms, Adults only All inclusive Kantenah

*See fees & policies for additional details or extra charges

FAQs

  • Yes, El Dorado Seaside Palms, Adults only All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there are 5 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 10 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views. Nearby restaurants include Bloved Lounge & Restaurant (2.5 mi), Royal Grill (2.7 mi), and Paparazzi (5.5 mi).
  • Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. El Dorado Seaside Palms, Adults only All inclusive also has 3 poolside bars, 11 bars, and a health club, as well as private indoor hot tubs and a garden.
8.0.Very good.
  • 10.0.Exceptional

    Excelente

    Una experiencia de relajación magnífica

    ROGER, 2 night trip with friends, Dec 11, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    El chef Juam Vargas excelente servicio. Y el camarero Erick trabajo excelente atencuin de todo el personal

    7 night trip, May 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Buenas instalaciones y servicio, la comida muy buena

    4 night trip, Mar 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    El personal es increíble, el spa delicioso, la playa tranquila y hermosa. Y la comida y bebida es excelente

    Karla, 2 night trip, Nov 17, 2018

    Verified Expedia guest review

  • 6.0.Good

    4 night trip, Nov 15, 2019

    Verified Expedia guest review

  • 4.0.Fair

    7 night trip, Feb 23, 2019

    Verified Expedia guest review

  • 8.0.Very good

    7 night trip, Jan 27, 2019

    Verified Orbitz guest review

See all 7 reviews