Hotel Boutique Castilla de Leon

Photo gallery for Hotel Boutique Castilla de Leon

Primary image
Terrace/patio
Minibar, desk, soundproofing, iron/ironing board
Minibar, desk, soundproofing, iron/ironing board
Minibar, desk, soundproofing, iron/ironing board

Overview of Hotel Boutique Castilla de Leon

Hotel Boutique Castilla de Leon

3.5 star property
3.5-star hotel in Downtown Cuenca with restaurant and bar/lounge

7.6/10 Good

67 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Lounge area
  • Bar
  • 24/7 front desk
Map
Hermano Miguel y Mariscal Lamar, Cuenca
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cuenca
  • Calderon Park - 2 min drive
  • El Cajas National Park - 38 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

About this property

Hotel Boutique Castilla de Leon

A great choice for a stay in Cuenca, Hotel Boutique Castilla de Leon is just 1.3 mi (2.2 km) from the airport. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers like the helpful staff and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), CovidClean (Safehotels - global expert), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 17 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 5 per night)
  • Onsite extended parking (USD 15 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1897
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Credit card charges are subject to an extra charge of 9 percent

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 5 per night
  • Extended parking costs USD 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (WHO)

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Frequently asked questions

Overall score and ratings

7.6

Good

8.3/10

Cleanliness

8.0/10

Staff & service

7.9/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Everything was perfect!!
Tanya, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We checked in late, Front Desk employee Edgar was very helpful, and the place was quite and close to va all services
Abraham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is close to the hotel, and can walk around there. especially the Mercado 9 de octubre where you ca get fresh fruit and food.
Julian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

All good
Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, good location. Hot water is not very hot.
quan, 1-night family trip
Verified Expedia guest review

2/10 Poor

Sonia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very friendly. Good breakfast. Great location!
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy buena ubicación.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Not a bad hotel! Clean and nice! Parking was an issue but staff were helpful
2-night trip with friends
Verified Expedia guest review

8/10 Very good

The location was near a noisy intersection. We had no problems but were advised by locals to be careful. We did not go out at night or weekends due to covid lock down. The hotel and staff were very helpful, and nice. Breakfast in our room was great also.
10-night family trip
Verified Expedia guest review