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Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel

Photo gallery for Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel

Exterior
Standard Room, 1 Queen Bed, Lake View | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel

Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel

3.5 star property
3.5-star hotel in Wuzhong with restaurant

8.0/10 Very good

5 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • Spa
  • Restaurant
Map
Building B, 2017 Sunwu Road, Taihu National Tourism Vacation Zone, Suzhou, Jiangsu, 215164
Main amenities
  • Daily housekeeping
  • Restaurant
  • Spa services
  • Business center
  • 24-hour front desk
  • Garden
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Wuzhong

Getting around

  • Wuxi (WUX-Shuofang) - 38 min drive
  • Yixing High-Speed Railway Station - 33 min drive
  • Suzhou North Station - 33 min drive
  • Suzhou Railway Station - 37 min drive

Restaurants

  • 肯德基 - 4 min drive
  • Muxiang Holiday Hotel - 9 min drive
  • 食堂 - 9 min drive
  • Hai Di Lao Hot Pot - 10 min drive
  • Starbucks - 10 min drive

About this property

Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel

When visiting Suzhou, Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel is a great choice to consider. Guests indulge in spa services, then grab a bite to eat at the restaurant.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast
  • Restaurant

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Garden
  • Spa services

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Suzhou Taihu Lake Hotel
Holiday Inn Express Taihu Lake Hotel
Holiday Inn Express Taihu Lake
Holiday Inn Express Taihu
Holiday Inn Express Suzhou Taihu Lake
Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel Hotel
Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel Suzhou
Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel Hotel Suzhou

Frequently asked questions

Does Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel on 5 January 2023 start from ₹5,044, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel and nearby?
Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel has spa services and a garden.
Are there restaurants at or near Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include 肯德基 (2.4 mi), Muxiang Holiday Hotel (5.7 mi), and 食堂 (6 mi).
What's the area around Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel like?
Holiday Inn Express Suzhou Taihu Lake, an IHG Hotel is in Wuzhong, a short 17-minute walk from Lake Tai.

Overall score and ratings

8.0

Very good

9.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Property conditions & facilities

6/10 Good

YAJING, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Not bad, not great
Hotel Clean, service very friendly. Very basic in terms of catering. No room service. And if you want dinner you have to go 2 minutes round the corner to the bigger Holiday Inn, which in all fairness does a good burger with friendly service. Breakfast is mainly Chinese with western option being toast, cereal and self serve coffee. Location is about a 10 minute walk from Lake Tai Hu, although that certain part is a so called Park and there is an entrance fee (I think around 20 kuai) Lots of buses to get to other local places and it's a 30 minute taxi ride to suzhou train station (about 90 rmb)
Verified Hotels.com guest review

10/10 Exceptional

Hotel is new, but not much amenties around the hotel at this moment.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

交通不便外,其餘都非常好
CHIEN-LIANG, 1-night business trip
Verified Hotels.com guest review

6/10 Good

作为多年资深会员的旅游从业者,最不满一次的酒店之旅
1、酒店地理位置比较偏,虽然离太湖很近,但周边的旅游景点都不是很理想,而且酒店周围都是工地,非常吵 2、酒店分两块区域,一块是假日酒店3-4星挂牌,还有一块是智选假日。2-3星挂牌酒店级别。 3、我预定智选假日,晚上不是24小时提供客房服务,晚上11点需要浴巾给前台,前台回复么有,在我再三要求下,我下楼和对面假日酒店的工作人员一起去酒店员工备用室拿毛巾 4、重点的地方说三遍!重点的地方说三遍!重点的地方说三遍! 第二天晚上,晚餐选择在对面的假日酒店用自助餐,2大1小,在第一次取餐中发现烤羊排没有了,于是和酒店服务生提醒,然后过了一会再去看,还是发现没有补充,我就问服务生晚上用餐到几点,对方没有回复,我问为啥羊排不补?对方说去后厨问问,过了一段时间,全场赠送的每人一只大闸蟹用完之后,我还是没看到羊排补上,我就直接和值班经理反映情况,对方也没有明确表示只是说去后厨催,然后我直接走去服务台,问对方酒店投诉电话,两位服务生支支吾吾,让我自己打400,电话接通之后,对方就询问我了情况和房间号,然后就挂机了。我用餐结束离开是,值班经理拿着一盆羊排送过来,我们没有食用,只是想说,你们的服务就这么让客人不满意,后续没有接到任何电话表示,我希望好订网把事情反映给对方酒店集团,自己作为资深出境旅游从业者,资深旅游媒体人,很希望得到一个满意的回复。
CHUNLEI, 1-night family trip
Verified Hotels.com guest review