The Queen's Hotel

Property class: 3
Lerwick hotel by sea

Choose dates to view prices

Enjoy your visit to Lerwick with a stay at The Queen's Hotel.

Reviews

6.0 out of 10
Good

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Connecting rooms available
  • 24/7 front desk
  • Non-smoking

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Free parking nearby
The current price is ₹10,186
₹12,224 total
includes taxes & fees
7 Oct - 8 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

A bedroom with a bed, a wooden dresser, a chair, and a desk with a mirror.

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, Sea View

A hotel room with two beds, a nightstand with a phone, and two wall-mounted lamps.

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

A neatly made bed with white linens, a wooden headboard, and a nightstand with a telephone.

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, each with patterned bedding, bedside lamps, and a small table with a telephone.

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room (sleeps 3)

A hotel room with three single beds, a nightstand with a telephone, and two wall-mounted lamps.

Family Room (sleeps 3)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room (sleeps 4)

A bathroom with a white bathtub, a white sink, and two Eden brand shower products on the counter.

Family Room (sleeps 4)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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8.6 out of 10, Excellent, 294 reviews
The price is ₹15,279
₹15,279 total
includes taxes & fees
9 Oct - 10 Oct
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About the area

Map
24 Commercial St, Shetland, Lerwick, Scotland, ZE1 0AB

What's nearby

  • Bain's Beach - 1 min walk - 0.1 km
  • Shetland Museum - 3 min walk - 0.3 km
  • Lerwick Town Hall - 6 min walk - 0.5 km
  • Coastal Walk to the Knab - 7 min walk - 0.6 km
  • Up-Helly-Aa Exhibition - 10 min walk - 0.9 km

Getting around

  • Lerwick (LSI-Sumburgh) - 66 min drive

Restaurants

  • ‪The Lounge Bar - ‬2 min walk
  • ‪The Dowry - ‬3 min walk
  • ‪Cornerstone - ‬11 min drive
  • ‪Coffee And Friends - ‬3 min walk
  • ‪Thule - ‬2 min walk

About this property

The Queen's Hotel

  • Enjoy your visit to Lerwick with a stay at The Queen's Hotel.

At a glance

Hotel size

    • 28 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 11 PM
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking
    • Free off-site parking nearby

Other information

    • Smoke-free property

Property amenities

What to do

  • Whale-watching nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit/debit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Queen's Hotel Lerwick
The Queen's Hotel Hotel
The Queen's Hotel Lerwick
The Queen's Hotel Hotel Lerwick

Frequently asked questions

Are pets allowed at The Queen's Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Queen's Hotel?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at The Queen's Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What's the area around The Queen's Hotel like?

The Queen's Hotel is located on the waterfront, a short 5-minute walk from Shetland Museum and 6 minutes' walk from Lerwick Town Hall.

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Reviews

The Queen's Hotel Reviews

6.0

Good

7.0

Cleanliness

8.2

Location

7.0

Staff & service

5.2

Property conditions & facilities

Popular mentions

Breakfast
Bathroom
Restaurant

Reviews

Verified review

8/10 Very good

Nice old well established hotel.I had a top floor room which looked out over the bay with a view of a Viking Wooden Rowing Boat.Room was very spacious and comfortable.
Verified review

4/10 Fair

Very dated hotel, room not cleaned properly everyday and the breakfast we were told would be provided was not. Excellent position in the town and great view of Bains Beach. Overpriced for what we got.
Verified review

6/10 Good

Location is wonderful, a few easy steps to Commercial Street, harbor, etc. The property is old and very much in need of refurbishment. There is evidence that the management is working to that end. Restaurant was closed, which is challenging if staying on the weekend because there are literally only a handful of places to eat on a Sunday and reservations are hard to come by. I stayed 2 nights and there was no housekeeping available unless requested. The front desk is not manned 24/7 but mobile numbers are left at the desk so that someone can be reached if needed. My hope is that management will be able to refurbish the hotel and make a go of it, because it is unique and in spite of the downsides, I enjoyed staying in a room that overlooked the water.
Verified review

8/10 Very good

Fantastic views from our room!
Verified review

8/10 Very good

Staff were incredibly friendly and helpful and my room had a stunning sea view which was a joy every morning! The bar and restaurant were closed during my stay and signs helpfully signposted to local cafes, bars and restaurants close by which were good recommendations. The hotel is older and some work was getting done. The rooms are dated though the bed was incredibly comfy and all the amenities worked. Sockets near the bed and a newer heating system/electric radiators would improve the overall comfort. Staff were flexible with my departure times letting me leave my luggage until I was leaving Lerwick rather than having to carry it around all day which was incredibly helpful
Verified review

6/10 Good

The view of the water was nice. The cleanliness was very good. The mattresses and pillows need to be replaced. That being said, I slept well. The hotel, however, is in need of TLC. The location was excellent. The staff we met was kind. We were grateful for the availability.
Verified review

8/10 Very good

Good no breakfast decor so old fashioned smelt foosty
Verified review

6/10 Good

Beds and bathroom were clean. Hairdryer broken no remote for TV and I staff to be found.but it was good and central
Verified review

8/10 Very good

Nice old style hotel. Room was comfortable. Great views across the water. Currently being renovated so no restaurant and reception is rarely staffed during the day.
Verified review

10/10 Exceptional

Jayden, Megan and Shawn were friendly and helpful and kind. The hotel is very very old but beautiful and the beds clean and comfortable. The hotel is right in the water so you fall asleep to water lapping at the walls. The hotel is also super convenient as it is right next to the main shopping street. Highly recommend
Verified review

8/10 Very good

The hotel was clean, warm but dated. The staff were lovely and very helpful. The fact that there was no restaurant meant no meal or breakfast but the staff advised me of lovely alternatives. I believe the hotel has just changed hands so probably just getting things organised and i hope it works for them.
Verified review

10/10 Exceptional

Ignore the negative reviews!

We loved our brief stay at the Queen’s. My husband had been taken ill on arrival in Lerwick and we had to change our plans to let him rest up. We booked last minute and were surprised to be able to still choose a twin room with sea view. The sea literally lapped outside our window and the view was stunning. The hotel has a fascinating history and is built actually into the sea so those who complained of damp should have gone some where else. The shower was great with loads of instant hot water and the bathroom and linen were beautifully clean. The staff were really helpful. The night porter rummaged around and found me a bottle opener and there was cutlery in the room for our delicious fish and chips from the Fort café, given that the hotel’s restaurant is being refurbished. We would definitely recommend the Queen’s and wish the new owners success in their quest to restore it to its former glory.
Verified review

4/10 Fair

It's an old hotel that could be very nice and probably was at one time. Carpeting and wallpaper very worn. Bathroom was large and clean which was nice but faucet handles fell off when used, toilet paper roll kept falling off, etc. TV didn't work and we were told someone would come check it out which never happened. Restaurant was closed so had to walk into the town every morning for breakfast and coffee. Supposedly new owners who plan on fixing it up - would be interested if that happens.
Verified review

2/10 Poor

Well what can we say that hasn’t been said before? Our room was an eighties time warp, all swags and tails, two wallpapers and wide boarder. There are no facilities at the hotel, unless you count the tea & coffee making facilities in the room! The bed was very comfortable and bedding good. Carpeting is worn with potential for danger as holes starting to appear on the stairs. Towels are mainly frayed. The potential at this hotel is enormous, the number of visitors passing its doors just to see the infamous Jimmy Perez’s cottage next door alone and asking if there is food or drink available. We understand that it is a listed building but it is in serious need of modernisation. So why did we stay at a cost of over £200 per night ? Very simply there was no where else available in Lerwick for our dates and whilst that continues the owner will no doubt continue to get away with the conditions as they are.
Verified review

8/10 Very good

My first room was a bit of a disappointment, but when I was moved to a ground floor room for my last two nights, it was a real “wow!” moment when I saw the view. The restaurant was closed, so no breakfast was on offer. It would have been useful to know this up front. The staff were very kind and helpful.
Verified review

2/10 Poor

Strange smell. Room ok
Verified review

6/10 Good

Old hotel, no breakfast serving
Verified review

2/10 Poor

Just stay away. Old, but no soul left due to poor management. Repeception attendet with a person without knowledge of service. Just got the keys in hand with no information or even a welcome. Parody of hotel
Verified review

10/10 Exceptional

Room was absolutely stunning with a bay window looking out onto the water from the top floor. Staff were super helpful in carrying my bags up to the room and letting me store luggage there on my day of departure. Would relish the opportunity to stay here again:)
Verified review

2/10 Poor

This hotel smelt very bad and is in poor condition, the tap in the room wasn't fixed to the sink so rattled around, twisted when you turned on and off The window net had black mould spots. Towels come with free stains and are frayed after too many years in service. In all it may have been a great place 30 years ago but not so much now. Be aware there is no lift that we are aware of.
Verified review

6/10 Good

It is an old property and has been maintained somewhat unfortunately both the Bar and the Restaurant were closed we also had a hard time checking in as there was no one on the property just a note with phone numbers to call. I did eventually get a hold of someone and they appeared about ten minutes later. The little beach besides the hotel is quite popular with the locals who play with there kids, walk there dogs and go swimming there, note also that it is only accessible when the tide is out as the stairs leading to it are underwater when the tide is in. Note also there is no parking at the hotel and only six public spaces for Parking close by.
Verified review

2/10 Poor

This hotel was very poor. Decor was appalling with aged dirty wallpaper coming off the walls. The TV did not work at all with stations not tuned in. We (3 adults one room) stayed there for 3 nights and at no point were we given fresh clean cups for our tea, freshened bedding/towels or bins changed. No WiFi given. No bar or restaurant facilities. Carpets worn and windows dirty. It was very disappointing and a shame. Definitely not value for money!
Verified review

8/10 Very good

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Verified review

8/10 Very good

The Queens, is a timewarp but in a good way! The space is clean, comfortable warm and inviting! Absolutely fantastic service, if I return to Lerwick I will definitely staying at Queens!
Verified review

2/10 Poor

This place is shuttered but they are still taking prepaid reservations. I booked it online. Locals here say it’s being closed was a blessing in disguise since the place is essentially “a dump.”