Ngare Sero Mountain Lodge

Photo gallery for Ngare Sero Mountain Lodge

Primary image
Outdoor pool, open 6:30 AM to 6:30 PM, sun loungers
Outdoor pool, open 6:30 AM to 6:30 PM, sun loungers
Outdoor pool, open 6:30 AM to 6:30 PM, sun loungers
Terrace/patio

Overview of Ngare Sero Mountain Lodge

Ngare Sero Mountain Lodge

4.0 star property
4-star lodge in Arusha with outdoor pool and restaurant

9.8/10 Exceptional

13 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Lounge area
  • Bathtub
The price is Rs 301
Price available on 22/06/2022
Map
Leganga Road, Mount Kilmanjaro, Arusha
Main amenities
  • 15 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free supervised childcare
  • Room service
  • Massage/treatment rooms
  • Babysitting
  • Terrace
  • Coffee/tea in a common area
  • Library
  • Lobby fireplace
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Arusha Clock Tower - 50 min drive
  • Njiro Complex - 56 min drive
  • Arusha National Park - 57 min drive

Getting around

  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 50 min drive
  • Arusha (ARK) - 71 min drive

About this property

Ngare Sero Mountain Lodge

Ngare Sero Mountain Lodge is a great choice for a stay in Arusha. Guests can indulge in deep-tissue massages, and Lodge Restaurant serves breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this upscale lodge offer balconies or patios and sofa beds.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from noon - 8:00 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; your host will greet you

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Free supervised childcare/activities

What to do

  • Yoga classes
  • Ecotours
  • Hiking/biking trails
  • Horse riding/rentals
  • Boat tours
  • Bicycle rentals nearby
  • Safari nearby

Working away

  • Meeting room

Services

  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 5 buildings/towers
  • Built in 1905
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • An outdoor pool
  • Massage/treatment rooms

Languages spoken

  • English
  • Russian

Room amenities

Sleep well

  • Single sofa bed
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Lodge Restaurant - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 18.00 (up to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: USD 35.00
  • Christmas Day (25 December) Gala Dinner per child: USD 18.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 35.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 18.00 (up to 12 years old)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:30 AM to 6:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Ngare Sero Mountain Lodge Arusha
Ngare Sero Mountain Arusha
Ngare Sero Mountain
Ngare Sero Mountain
Ngare Sero Mountain Lodge Lodge
Ngare Sero Mountain Lodge Arusha
Ngare Sero Mountain Lodge Lodge Arusha

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.8/10

Cleanliness

10.0/10

Staff & service

8.4/10

Amenities

9.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Lois, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

6-night trip
Verified Expedia guest review

10/10 Exceptional

Ravi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charming buildings, super helpful and friendly staff, wonderful birds and animals. Not fancy, not high tech, but still very comfortable. Gives you a sense of what it must have been like when Tanzania was a British colony. A relaxing and enjoyable place to spend your first days in Tanzania.
RinNYC, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

marc, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It's like a real life Shangri La. An oasis on the outskirts of Arusha. Very peaceful and exotic.
robert, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and peaceful place with lovely grounds. Especially good for birdwatchers with over 200 species.
4-night trip
Verified Expedia guest review

10/10 Exceptional

This property is like the Garden of Eden......beautiful, natural, peaceful. Excellent food, beautiful accommodations, interesting activities, very gracious and accommodating staff.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review