Skip to main content.
All properties in Madrid, Spain
1 room, 2 adults

Hyatt Centric Gran Via Madrid, Madrid, Spain

5-star5 stars
Gran Via 31, Madrid, Madrid, 28013, Spain

Luxury hotel with 2 bars/lounges, near Gran Via Street
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 469 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Was highly disappointment with my recent stay which started from the start of the visit.…Oct 17, 2019
  • The staff at the Hyatt Centric were incredibly helpful. The hotel is in a great location…Oct 16, 2019

Hyatt Centric Gran Via Madrid, Madrid, Spain

from Rs15,014
  • Room, 1 King Bed (Gran Via View)
  • Room, 2 Double Beds
  • Room, 1 King Bed, Terrace
  • Executive Suite
  • Junior Suite
  • Room, 1 King Bed
  • Room, 2 Twin Beds
  • Suite, Terrace

What’s around Hyatt Centric Gran Via Madrid, Madrid, Spain


  • In Centro
  • Gran Via Street - 1 min walk
  • Puerta del Sol - 5 min walk
  • Plaza Mayor - 9 min walk
  • Plaza de España - 9 min walk
  • Paseo del Prado - 12 min walk
  • Thyssen-Bornemisza National Museum - 13 min walk
  • Almudena Cathedral - 15 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 18 min drive
  • Madrid Recoletos Station - 17 min walk
  • Madrid Principe Pio Station - 21 min walk
  • Madrid Atocha Station - 28 min walk
  • Gran Via Station - 2 min walk
  • Callao Station - 2 min walk
  • Santo Domingo Station - 5 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3 PM-noon
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets stay free


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2121
  • Conference space size (meters) - 197
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Elevator
  • Garden
  • Terrace
  • Accessible bathroom
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch TV
  • Pay movies
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Hielo y Carbon - This restaurant specializes in international cuisine.

Via Fantastica - Onsite rooftop bar.

Ondas Bar - Onsite lobby lounge.

Hyatt Centric Gran Via Madrid, Madrid, Spain’s small print

Also known as

  • Hyatt Centric Gran Via Madrid Hotel
  • Hyatt Centric Gran Via Hotel
  • Hyatt Centric Gran Via
  • Hyatt Centric Gran Via Madrid Hotel
  • Hyatt Centric Gran Via Madrid Madrid
  • Hyatt Centric Gran Via Madrid Hotel Madrid


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Madrid, Spain

Recent reviews

Superb 9.2 From 342 reviews

Exceptional 10.0
We loved it...
Awesome place to stay... professional, hospital and friendly staff, clean and spacious. Very good location and close to everything... We loved it.
Homayoun, ca4 night romance trip
Exceptional 10.0
Loved it...
Loved it... awesome place to stay... professional, kind and friendly staff. Clean hotel and spacious room. Very good location and close to everything.
Homayoun, ca1 night romance trip
Exceptional 10.0
Great location and plenty of shopping. Central to most attractions.
richard, usRomance trip
Fair 4.0
Not Impressed - Unlikely to Stay Again
I have stayed out other Hyatt Centrics and particularly loved the one in Tokyo. Unfortunately, given the price point of this hotel, we expected more in some areas. The BIGGEST negative was sending a complaint to management with zero response which is unacceptable for me. Negatives: - Room on second floor is across from a bookstore so customers can see directly into your room. Further there is on-going construction which starts around 7:30am in the morning, in the building across the room - while we were offered another room, it would have had the same issues - For some reason they had my booking split into two different bookings from - this meant I had to sort this out again after check-in. There was confusion about whether I had an upgraded room on 2nd part of visit where the two days costs almost double the first 4 nights... the ended up saying it wasn't, but I suspect they didn't want the hassle of sorting this issue out - My partner asked for personal hygiene products in a discreet manner - the information books in the rooms say that they will "gift" these if you ask at the front desk - instead the person embarrassed my partner in front of male staff and told her to go to the pharmacy - since she is Asian, she felt that a bit of racism may have been at play - Room key cards stopped working after 4 days. Positives: - Rooms were cleaned quite well and almost immediately after posting "please clean" - Check out was great
Derrick, caRomance trip
Exceptional 10.0
Front staff very helpful
Susan, usRomance trip

Hyatt Centric Gran Via Madrid, Madrid, Spain

Is the description of this property not correct? Tell us