Mermaid Beach Hotel

Photo gallery for Mermaid Beach Hotel

Primary image
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
Terrace/patio
View from room

Overview of Mermaid Beach Hotel

Mermaid Beach Hotel

3.5 star property
Hillsborough beachfront hotel with restaurant and bar/lounge

8.4/10 Very good

99 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Main Street, Hillsborough, Carriacou and Petite Martinique, 12345
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Beach sun loungers
  • Beach towels
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Laundry service
  • Concierge services
  • Luggage storage
For families
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach

Getting around

  • Canouan Island (CIW) - 16.9 miles/27.2 km
  • Airport shuttle (surcharge)

About this property

Mermaid Beach Hotel

Mermaid Beach Hotel offers an airport shuttle (available on request) for USD 12 per vehicle one-way. For a bite to eat, guests can check out Callaloo at the Mermaid, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from noon - 4:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8 AM - 6:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Front desk hours are 8 AM-3:30 PM on Sunday.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle from 7:00 AM to 9:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge

What to do

  • On the beach
  • Access to nearby health club
  • Kayaking nearby
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sun loungers
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 2015
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille/raised signage

Languages spoken

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Callaloo at the Mermaid - This beachfront restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for USD 20.6 per night
  • Rollaway beds are available for USD 27.5 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Mermaid Beach Hotel Hillsborough
Mermaid Beach Hillsborough
Mermaid Beach Hotel Hotel
Mermaid Beach Hotel Hillsborough
Mermaid Beach Hotel Hotel Hillsborough

Frequently asked questions

Overall score and ratings

8.4

Very good

9.2/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Fair

We stayed at the Mermaid Beach Hotel over the Christmas period. Jude our host was wonderful and I cannot speak more highly of her. However, we were very disappointed with the property itself. We booked this hotel as it was advertised that it included a beachside restaurant and bar. However, this was not the case and the hotel restaurant and bar was shut the entirety of our stay (except for when they opened for a private corporate Christmas party that went until 2am). Carriacou completely shuts down over Christmas for 4 days so we had limited access to food. It would have been nice for the owners to contact us so that we could have made alternate arrangements over the holiday period. We also advised the hotel through Expedia that we would be arriving for a late check in, however we never heard back from the hotel and then found out the property had been taken off expedia for future bookings. When we arrived late at night the hotel was completly shut up, and we had to make alternate accomodation arrangements which was an additional out of pocket expense. Jude was amazing and has been with the hotel for years, however the owners need to take more care when booking guests into their property.
Rebekah, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Aaron, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best location to stay in Hillsborough, the oceanfront room was large and comfortable and the gorgeous beach below was a delight. The staff were friendly and helpful. I definitely recommend the Carriacou breakfast!
2-night trip
Verified Expedia guest review

8/10 Very good

Awesome weekend
Great
Locksley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The manager and assistant manager were excellent! They were willing to help with anything and everything! I loved everything about that place: staff, services, location, and breakfast!
3-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

wayne, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

First floor wss great with views over the beach and sea. Staff were first class especially Michelle
4-night romance trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review