PrimeBiz Hotel Surabaya

Photo gallery for PrimeBiz Hotel Surabaya

Primary image
Superior King Room | In-room safe, desk, laptop workspace, blackout drapes
Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
View from room
Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Overview of PrimeBiz Hotel Surabaya

PrimeBiz Hotel Surabaya

3.5 star property
3.5-star hotel with spa, near Al Akbar Mosque

8.6/10 Fabulous

3 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
Jl. Gayung Kebonsari no. 30, Surabaya, East Java, 60235
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 7 meeting rooms
  • Airport shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Ketintang

Getting around

  • Surabaya (SUB-Juanda) - 13 min drive
  • Surabaya Gubeng Station - 10 min drive
  • Surabaya Pasar Turi Station - 11 min drive
  • Airport shuttle (surcharge)

About this property

PrimeBiz Hotel Surabaya

3.5-star hotel in the heart of Ketintang
Consider a stay at PrimeBiz Hotel Surabaya and take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage at Sekar Arum, the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also enjoy perks such as:
  • Free self parking and valet parking
  • Local cuisine breakfast (surcharge), a computer station, and 7 meeting rooms
  • Luggage storage, a TV in the lobby, and an elevator
Room features
All guestrooms at PrimeBiz Hotel Surabaya feature thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, mini fridges, and daily housekeeping

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2017
  • Television in common areas
  • 24-hour fitness center
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • 40-inch LED TV

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sekar Arum. Services include massages. The spa is open daily.

Fees & policies

Refundable deposits

  • Cash deposit: IDR 100000 per stay

Optional extras

  • Local cuisine breakfast is offered for an extra charge of IDR 75000 for adults and IDR 37500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for IDR 300000.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

PrimeBiz Surabaya
PrimeBiz Hotel Surabaya Java
PrimeBiz Hotel Surabaya Hotel
PrimeBiz Hotel Surabaya Surabaya
PrimeBiz Hotel Surabaya Hotel Surabaya

Frequently asked questions

Does PrimeBiz Hotel Surabaya offer free cancellation for a full refund?
Yes, PrimeBiz Hotel Surabaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at PrimeBiz Hotel Surabaya?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at PrimeBiz Hotel Surabaya on 22 October 2022 start from ₹1,570, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at PrimeBiz Hotel Surabaya?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at PrimeBiz Hotel Surabaya?
Sorry, pets aren't allowed.
Is parking offered on site at PrimeBiz Hotel Surabaya?
Yes, there's free self and valet parking.
Is airport shuttle service offered by PrimeBiz Hotel Surabaya?
Yes, an airport shuttle is available. The charge is IDR 150000 per vehicle one-way.
What are the check-in and check-out times at PrimeBiz Hotel Surabaya?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at PrimeBiz Hotel Surabaya and nearby?
PrimeBiz Hotel Surabaya has a spa and a 24-hour fitness center.
Are there restaurants at or near PrimeBiz Hotel Surabaya?
Yes, there's an onsite restaurant. Nearby restaurants include Warung Mapan (13-min walk), Ayam Bakar Primarasa (13-min walk), and Galeri Seafood (14-min walk).
What's the area around PrimeBiz Hotel Surabaya like?
PrimeBiz Hotel Surabaya is in Ketintang, a short 17-minute walk from Al Akbar Mosque.

Overall score and ratings

8.6

Fabulous

9.3/10

Cleanliness

9.3/10

Staff & service

8.0/10

Amenities

9.3/10

Property conditions & facilities

6.0/10

Eco-friendliness

10/10 Exceptional

Nice breakfast selection, and staff were superb. Special mention for Ditya on reception who displayed outstanding customer service.
Roger, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Bon hôtel de gamme supérieure, dommage qu’il soit loin de la gare ferroviaire et de l’aéroport. Mauvaise insonorisation des chambres.
frederic, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

価格が安いのに、十分綺麗だった。
Yoriko, 1-night business trip
Verified Hotels.com guest review