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Hakone Airu

Photo gallery for Hakone Airu

Front of property
Interior entrance
Front of property
Room amenity
Daily cooked-to-order breakfast for a fee

Overview of Hakone Airu

VIP Access

Hakone Airu

4.0 star property
Mountain ryokan in Yumoto with restaurant and bar/lounge
9.2 out of 10 Superb
9.2/10 Superb

266 verified Hotels.com guest reviews

Property highlights

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is ₹43,666
Price available on 17/06/2023
Map
499-1 Yumoto, Hakone, Kanagawa, 250-0311
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Hot springs
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Area shuttle
  • Bus station shuttle
  • Terrace
  • Front-desk safe
  • Multilingual staff
Feel at home
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Yumoto
  • Fuji-Hakone-Izu National Park - 9 min drive
  • Odawara Castle - 10 min drive
  • Hakone Open Air Museum - 12 min drive
  • Hakone Gora Park - 12 min drive
  • Hakone Kowakien Yunessun - 13 min drive
  • Hakone Shrine - 13 min drive
  • Ōwakudani - 16 min drive
  • Lake Ashi - 20 min drive
  • Pola Museum of Art - 18 min drive
  • Mishima Sky Walk - 22 min drive

Getting around

  • Haneda Airport (HND) - 72 min drive
  • Narita Intl. Airport (NRT) - 122 min drive
  • Hakone Ohiradai Station - 7 min drive
  • Hakone-Itabashi Station - 7 min drive
  • Hakone Yumoto Station - 10 min walk
  • Area shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • 山そば - 8 min walk
  • はつ花そば 新館 - 4 min walk
  • 日清亭本店 - 8 min walk
  • 画廊喫茶 ユトリロ - 8 min walk
  • ステーキハウス吉池 - 4 min walk
Map

About this property

Hakone Airu

Hakone Airu puts you 5.4 mi (8.8 km) from Hakone Open Air Museum and 5.7 mi (9.2 km) from Hakone Kowakien Yunessun. Guests can indulge in massages or aromatherapy, and Japanese cuisine is served at private dining, which is open for breakfast and dinner. Other highlights at this upscale ryokan include a bar/lounge and a terrace. Fellow travelers like the helpful staff and location.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests with dietary restrictions or food allergies should contact this property at least 3 days in advance.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Free uncovered onsite extended parking

Transfers

  • Bus station shuttle*

Offsite

  • Area shuttle within 1 kilometers*

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–8:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Tea service at check-in/check-out
  • Kaiseki meal
  • Room service (limited hours)

Traveling with children

  • Children's menu
  • Baby bath

What to do

  • Hot springs
  • Shopping

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Designer stores on site
  • Spa services

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • 55-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Free extra futon
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Refrigerator
  • Free bottled water
  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)
  • Geta (wooden sandals)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 2 hot springs open between 3:00 PM and 9:00 AM.

Dining

Private dining - This diner specializes in Japanese cuisine and serves breakfast and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of JPY 3300 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve high chairs

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 9:00 AM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Additional fees may apply to children for items such as meals.
Property Registration Number 2986

Also known as

Hakone Airu Inn
Hakone Airu Ryokan
Hakone Airu Hakone
Hakone Airu Ryokan Hakone

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hakone Airu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Hakone Airu?
As of 1 June 2023, prices found for a 1-night stay for 2 adults at Hakone Airu on 17 June 2023 start from ₹43,666, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Hakone Airu?
Sorry, pets aren't allowed.
Is parking offered on site at Hakone Airu?
Yes, there's free self, valet, and extended parking.
What are the check-in and check-out times at Hakone Airu?
You can check in from 3:00 PM - 6:30 PM. Check-out time is 10 AM. Late check-out is available for a charge of JPY 3300 (subject to availability).
What is there to do at Hakone Airu and nearby?
Onsite recreation at Hakone Airu includes hot springs. Hakone Airu also has spa services.
Are there restaurants at or near Hakone Airu?
Yes, private dining offers Japanese cuisine.
Does Hakone Airu have rooms with private spa tubs?
Yes, each room has a spring water bathtub.
Does Hakone Airu have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hakone Airu like?
Hakone Airu is in Yumoto, a short 10-minute walk from Hakone Yumoto Station and 18 minutes' walk from Tenzan Onsen. Travelers say this ryokan is in a good location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Siu Hong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clare, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

First time ryokan - awesome experience
Stayed only one day but very comfortable experience. First time experience with an in-room onsen and it was amazing. We easily fit in four bath-times with just how convenient it was. The dining courses were very elaborate but somewhat uninspired dishes. Wish we could have stayed longer but the price is definitely at a premium.
Kenny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lauren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TSUI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overall, it was a phenomenal place to stay. The only thing i wasn't crazy about was the food. It was ok, but neither the dinner or the breakfast were that great. I would still recommend this place because everything else was fantastic!
Bojana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place
We chose this location because of the private Onsen and it did not disappoint. The room and view with the onsen were beautiful. The onsen was a perfect location to relax after the 20000+ steps we took that day while out exploring. I would definitely recommend this place to others and wish our one night stay could have been longer.
The lobby
The view with the onsen.
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
This was the first hot spring experience for my 2 kids and they love it. The in room hot spring is very nice and convenience for family. The hotel was fully booked at that time but we never ran into other while we were there. All meals were delicious and service was excellent.
Vicky, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

YUHUI, 2-night trip
Verified Hotels.com guest review