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The Platinum Suites

Photo gallery for The Platinum Suites

2 outdoor pools
2 outdoor pools
2 outdoor pools
2 outdoor pools
Executive Suite, 2 Bedrooms | Living area | 40-inch LCD TV with digital channels, TV, streaming services

Overview of The Platinum Suites

The Platinum Suites

3.0 star property
3-star aparthotel with 2 outdoor pools, near Petronas Twin Towers

8.2/10 Very good

56 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur, 50250
Main amenities
  • 5 smoke-free apartments
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Fitness center
  • Valet parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Children's pool
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television

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About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 13 min walk
  • Pavilion Kuala Lumpur - 13 min walk
  • KLCC Park - 14 min walk
  • Berjaya Times Square - 27 min walk
  • Merdeka Square - 3 min drive
  • Petaling Street - 3 min drive
  • Kuala Lumpur Tower - 9 min drive
  • World Trade Centre Kuala Lumpur - 10 min drive
  • Mid Valley Megamall - 14 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive
  • Kuala Lumpur International Airport (KUL) - 59 min drive
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur Sultan Ismail Station - 19 min walk
  • Kuala Lumpur Pasar Seni Station - 27 min walk
  • Bukit Nanas Station - 2 min walk
  • Dang Wangi Station - 4 min walk
  • Medan Tuanku Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • The Bean Belt - 3 min walk
  • Xin Cuisine - 4 min walk
  • Hard Rock Cafe - 4 min walk
  • Melting Pot Cafe - 4 min walk
  • Wow Kl - 5 min walk

About this property

The Platinum Suites

Putting you in a great location within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur, The Platinum Suites offers an airport shuttle (available 24 hours) for MYR 150 per vehicle one-way. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A fitness center and a children's pool are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers like the pool and helpful staff. The property is just a short walk to public transportation: Bukit Nanas Station is 2 minutes and Dang Wangi Station is 4 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 6 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transportation

  • Valet parking on site (MYR 100 per day)
  • Wheelchair-accessible parking available
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Freezer
  • Cleaning supplies
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste
  • Bidet
  • Free toiletries
  • Toilet paper
  • Shampoo
  • Soap
  • Towels provided
  • Slippers

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch LCD TV with digital service
  • Streaming services

Laundry

  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • 24-hour front desk
  • Free bottled water

Location highlights

  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city center
  • Near outlet shopping

Things to do

  • Fitness center

General

  • 5 rooms

Fees & policies

Refundable deposits

  • Cash deposit: MYR 500.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 150 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Valet parking costs MYR 100 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Also known as

Platinum Suites Apartment Kuala Lumpur
Platinum Suites Apartment
Platinum Suites Kuala Lumpur
Apartment The Platinum Suites Kuala Lumpur
Kuala Lumpur The Platinum Suites Apartment
Apartment The Platinum Suites
The Platinum Suites Kuala Lumpur
Platinum Suites
Platinum Suites Kuala Lumpur
The Platinum Suites Aparthotel
The Platinum Suites Kuala Lumpur
The Platinum Suites Aparthotel Kuala Lumpur

Frequently asked questions

Does The Platinum Suites offer free cancellation for a full refund?
Yes, The Platinum Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Platinum Suites?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at The Platinum Suites on 3 January 2023 start from ₹8,085, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Platinum Suites?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at The Platinum Suites?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Platinum Suites?
Sorry, pets aren't allowed.
Is parking offered on site at The Platinum Suites?
Yes. Valet parking costs MYR 100 per day. Parking spots may be limited.
Is airport shuttle service offered by The Platinum Suites?
Yes, an airport shuttle is available. The charge is MYR 150 per vehicle one-way.
What are the check-in and check-out times at The Platinum Suites?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Platinum Suites and nearby?
The Platinum Suites has 2 outdoor pools and a fitness center.
Are there restaurants at or near The Platinum Suites?
Yes, there's an onsite restaurant. Nearby restaurants include The Bean Belt (3-min walk), Xin Cuisine (4-min walk), and Hard Rock Cafe (4-min walk).
Does The Platinum Suites have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
What's the area around The Platinum Suites like?
The Platinum Suites is in Kuala Lumpur City Centre, a short 2-minute walk from Bukit Nanas Station and 13 minutes' walk from Petronas Twin Towers. Travelers say the area is central and good for shopping.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

7.8/10

Staff & service

6.7/10

Amenities

8.6/10

Property conditions & facilities

4/10 Fair

Not clean. Took a long time to check in etc
Moe, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Apartment was well kept, aircon and water heater worked well. Security was good for both carpark and guests' access. Tranquil environment for rest except for every morning's prayers between 545 - 615am.
Yong Keong Steven, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Platinum Suites
Great, spacious, clean apartment for family of 5. Reasonable location, fairly central, close to monorail station and metro station. Very friendly and helpful lobby staff. Fabulous infinity pool with great view, funny to watch everyone posing for their pictures and selfies. Only downside was that there was only one key (and lift pass) per family which was a bit inconvenient. Overall though, an enjoyable stay.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Experience at The Platinum Suites
Our stay was awesome! The accommodations were great. The facility was located within simple walking distance of the Petronas Twin Towers, Kuala Lumpur (KL) Tower, KL Aquarium, and about a five minute (at the most) walk from a metro stop. Securing a taxi from the establishment to other locations such as the Bird Park was easy. Utilizing the concierge desk allowed us to make arrangements to visit sites such as Batu Cave. Facility amenities such as gym and outdoor infinity pool (51st floor) added to the pleasure of the stay giving us a view of the city and the towers all lit up at night. If we are given the opportunity to visit Kuala Lumpur again, we will stay at The Platinum Suite.
Verified Hotels.com guest review

4/10 Fair

agent is great, room is not good
disappointing but agent service is thumbs up
Verified Hotels.com guest review

8/10 Very good

During Chrismas, there is no better accomodation than The Platinum Suite at this price.
Verified Hotels.com guest review

4/10 Fair

I have cancel my stay at this hotel because no body/agent appear during my artival... i have to wait almost 4 hour from 8pm until 12 midnight.. my worst experience
5-night trip
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review