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Mount Elgon Hotel

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Overview of Mount Elgon Hotel

Mount Elgon Hotel

3.5 star property
3.5-star hotel in Mbale with spa and outdoor pool

8.0/10 Very good

1 verified Hotels.com guest review

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Plot 30, Masaba Road, Mbale
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Business center
For families
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Chicken Papa - 3 min drive
  • Endiro Coffee - Mbale - 2 min drive
  • El Tanjia - 3 min drive
  • Cafe Arabica - 3 min drive
  • The Thatch - 9 min walk
Map

About this property

Mount Elgon Hotel

A great choice for a stay in Mbale, Mount Elgon Hotel features an airport shuttle. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or mani/pedis. An outdoor pool, a poolside bar, and a fitness center are other features.

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 2:30 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Grab bar near toilet

Languages

  • English
  • French
  • Swahili

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Mount Elgon Hotel Mbale
Mount Elgon Mbale
Mount Elgon Hotel Hotel
Mount Elgon Hotel Mbale
Mount Elgon Hotel Hotel Mbale

Frequently asked questions

Does Mount Elgon Hotel offer free cancellation for a full refund?
Yes, Mount Elgon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mount Elgon Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mount Elgon Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mount Elgon Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mount Elgon Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Mount Elgon Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mount Elgon Hotel?
You can check in from 2:30 PM - midnight. Check-out time is 10 AM.
What is there to do at Mount Elgon Hotel and nearby?
Mount Elgon Hotel has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Mount Elgon Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine.

Reviews

8.0

Very good

Reviews

8/10 Very good

4-night trip
Verified Expedia guest review