Hotel Aquaterra

3.0 star property
Natales hotel with restaurant and bar/lounge
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Aquaterra

Interior
Free daily buffet breakfast
Exterior
Lobby sitting area
Iron/ironing board, free cots/infant beds, free rollaway beds, free WiFi

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • 24-hour front desk
  • Computer station
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Free parking nearby
  • Free toiletries
The price is ₹11,886
₹11,886 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room, 1 Double Bed

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Hair dryer
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room, 3 Twin Beds

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Hair dryer
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room, 2 Twin Beds

Highlights

Heating
Free rollaway/extra beds
Free cribs/infant beds
Hair dryer
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Manuel Bulnes 299, Natales, 6160000, 6160000

What's nearby

  • History Museum - 1 min walk
  • Puerto Natales Casino - 3 min walk
  • Plaza de Armas - 4 min walk
  • Costanera - 6 min walk
  • Lago Nordenskjold - 3 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 9 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.8 miles/181.5 km

Restaurants

  • ‪Pizzeria Mesita Grande - ‬5 min walk
  • ‪Asador Patagónico - ‬5 min walk
  • ‪La Disquería Natales - ‬1 min walk
  • ‪Pizzeria Napoli - ‬5 min walk
  • ‪El Bote - ‬1 min walk

About this property

Hotel Aquaterra

When visiting Natales, Hotel Aquaterra is a great choice to consider. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking within 66 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Room amenities

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Hotel Aquaterra Natales
Aquaterra Natales
Hotel Aquaterra Hotel
Hotel Aquaterra Natales
Hotel Aquaterra Hotel Natales

Frequently asked questions

Does Hotel Aquaterra offer free cancellation for a full refund?
Yes, Hotel Aquaterra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Aquaterra?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Aquaterra?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Aquaterra?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Hotel Aquaterra?
No, this hotel doesn't have a casino, but Puerto Natales Casino (3-min walk) is nearby.
Are there restaurants at or near Hotel Aquaterra?
Yes, there's an onsite restaurant.
What's the area around Hotel Aquaterra like?
Hotel Aquaterra is a short 3-minute walk from Puerto Natales Casino and 4 minutes' walk from Plaza de Armas.

Hotel Aquaterra Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Acquaterra is a gem
Lovely one-night stay at Aquaterra. Everyone working there was friendly and helpful, the room was cute and cozy, and the included breakfast was quite nice.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
Fantastic experience. Wonderful staff, nice rooms and great location. Excellent breakfast included. Quiet at night.
Dusty, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

great hotel, beautiful clean rooms and good breakfast in the morning. very walkable to pretty much everything around town
Nicole, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Flexible, professional, Accommodating
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel staff was great; rooms were good, but the bathrooms are a bit small. If you get a room at the front of the hotel (as we did) there is a good deal of road noise. It does taper off at 1130PM or so, but is back at 6AM. Breakfast was good.
Michael, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay Basilio is so nice and helped me with my stay. Nice staff all around. Great hotel!
Brian, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Great aervice during a planned city power outage. I felt taken care of and was helped quickly despite no computer or internet available to assist check-in process.
Logan, 1-night trip
Verified Expedia guest review

8/10 Very good

Staff was nice and helpful. Location was great.
Shujie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Patagonia family trip
Very friendly and helpful staff. Excellent location. Great breakfast
Pieter E, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

we stayed there for 1 night. Very nice staff. The hotel deco was fantastic1 Their warm breakfast is very good too.
Tracy, 1-night family trip
Verified Expedia guest review

6/10 Good

Pros. Nice and helpful staff, tasteful decoration and design. Near to bars and restaurants. Cons. Very squeaky and uncomfortably small rooms. Overall run down facility (bathrooms, beds, power) No elevator and all rooms are up stairs so you have to carry your luggage through a very narrow stairway. Overall this place could be good with HALF the price, but not at all a 120/night stablishment.
Verified Expedia guest review

10/10 Exceptional

Besides the hotel being beautiful, the staff was very helpful
Gloria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay
Great hotel in great location. Very friendly and helpful staff. Rooms were clean and comfortable. Bathrooms were a little small but clean. Free breakfast was excellent. They stored our luggage for free while we hiked the "O". Will definately stay here again when i return.
Alex, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Polite and kind staff, the property delivers what is on the website
Ana Paula, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It is very nice place with clean rooms. Breakfast was good. Friendly staff as well.
Apsara, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved it!
Loved it! Very cute and rustic. Great location. Great service and hospitality! Would stay here again.
Anjali, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Floyd, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Justin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved the walkability to restaurants and seeing the town. Wifi does not work in rooms futher into the hotel, but this was a minor frustration at most. Staff was incredible and good breakfast options.
Verified Expedia guest review

8/10 Very good

They were very nice and incredibly accommodating. We showed up before a backpacking trip with many questions on how to get to the Torres del Paine national park. They help out immensely. They held a room for us as we worked out the bus and ferry schedule and were able to stay there. My only disappointment was the wifi was pretty spotty but the people and accomodations were fantastic.
Benjamin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Can’t wait to return
Amazing hotel. We stayed in 5 during our time in Patagonia and this was our favourite. Super clean, nice linens, the best customer serivice, centrally located and even the restaurant in the hotel was spectacular. Would stay here again
Sultaan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Clean, friendly staff. The breakfast was great!
Verified Expedia guest review