Phoenix Grand Hotel, Phuket, Thailand

Great location, rooftop pool on the 9th floor was nice and refreshing, breakfast was average but room was clean and comfortable. Very good value of money.

Good location, not too close to the Bangla Road so it is not noisy but not too far from the beach (about 15 min walk). The only complain is that they have the policy that if you damage or lost towels you have to pay but the problem is that when the clean the room they took out 2 towels and only replace 1 and when we call front desk to complain they said that we lost the towel and want us to pay. We have to spend time to explain to them and finally they did not charge but we have to count the towels every single day to make sure they replace the same number of towels they took. Another problem is that they provide only 1 key and you need that key in the slot for electricity to work and it is very inconvenient if one person want to go out and one person want to stay in the room. We ask for additional key and they said it will cost 500 baht (about $18 dollar with is almost the same price of 1 night) so it is ridiculous. Also, it is very easy to forget the key in the room when you walk out and the door automatically slam shut.

Good and near everywhere

It's very comfy place to stay close to everything in the heart of patong the swimming pool has awesome views in general I'm happy with the place and my next visit I'm going to stay there again .

Hotel is simple but in perfect location at the end of Bangala road. Quiet enough to enjoy but close enough to everything. Be careful renting motorbike from the place just outside the hotel as they are a bit cheeky and kept our deposit over a minor scratch that we did not do. Lesson learnt.