4/10 Fair
11 August 2022
Bad service. Not worth the money
When we came by car there was no one outside to help us with our luggage and to explain where we could park our car.
So we had to bring everything in by ourselves. We were with our 6 years son and it was quite uncomfortable.
At the reception desk the stuff were tired (maybe?) and unfriendly, no smile, no warm welcoming.
And once again no help with the luggage. Really? For 900€/night???
So they told us that we should go about 50-70 meters to the lift and should do everything ourselves.
It is ridiculous.
Every time we needed reception the service was bad.
But the team at the pool and the team at the breakfast were really good and well experienced.
No bathrobes in the room, no coffeemaker.
!!!
Cosmetics were cheap.
The condition of the room was not very good
Though it was said that gym is open 24h, when I came at 10 p.m, it was closed!!!
It is definitely not costs the price.
Valeriia, 3-night family trip
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