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Hakone Highland Hotel

Photo gallery for Hakone Highland Hotel

Minibar, in-room safe, desk, laptop workspace
Twin Room, Open Air Bath, Non smoking | Terrace/patio
Minibar, in-room safe, desk, laptop workspace
Standard Twin Room, Non smoking (View will be selected by the hotel) | Minibar, in-room safe, desk, laptop workspace
Four people room, Non smoking | Minibar, in-room safe, desk, laptop workspace

Overview of Hakone Highland Hotel

Hakone Highland Hotel

3.5 star property
3.5-star hotel with restaurant, near Ōwakudani

9.2/10 Superb

167 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
Sengokuhara Shinanoki, Ashigarashimo-gun, Hakone, Kanagawa, 250-0631
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • Meeting room
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Lake Ashi - 9 min drive
  • Hakone Open Air Museum - 5 min drive
  • Hakone Kowakien Yunessun - 12 min drive
  • Hakone Shrine - 24 min drive
  • Gotemba Premium Outlets - 22 min drive
  • Fuji Speedway - 26 min drive
  • Fuji Safari Park - 27 min drive
  • Atami Sun Beach - 58 min drive
  • Lake Yamanaka - 49 min drive

Getting around

  • Hakone Gora Station - 5 min drive
  • Hakone Miyanoshita Station - 8 min drive
  • Hakone Ohiradai Station - 11 min drive

Restaurants

  • Irmori Chaya - 8 min walk
  • Restaurant Le Petit Prince - 9 min walk
  • Il Piachere - 10 min walk
  • Daichi - 11 min walk
  • AZURE MOON - 15 min walk

About this property

Hakone Highland Hotel

At Hakone Highland Hotel, you'll be 3.3 mi (5.4 km) from Lake Ashi and 3.8 mi (6.2 km) from Hakone Kowakien Yunessun. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a terrace and a garden. Fellow travelers say good things about the helpful staff and restaurant.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Minimum check-in age - 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
  • Meals and futons for children ages 0-3 are not included in the room rate.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Electronic bidet
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of JPY 2138 per person (approximately)

Children & extra beds

  • Cribs/infant beds are available for JPY 3000 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hakone Highland
Hakone Highland Hotel Hotel
Hakone Highland Hotel Hakone
Hakone Highland Hotel Hotel Hakone

Frequently asked questions

Does Hakone Highland Hotel offer free cancellation for a full refund?
Yes, Hakone Highland Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hakone Highland Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hakone Highland Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hakone Highland Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hakone Highland Hotel?
You can check in from 3 PM - 10 PM. Check-out time is noon.
What is there to do at Hakone Highland Hotel and nearby?
Hakone Highland Hotel has a garden.
Are there restaurants at or near Hakone Highland Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Irmori Chaya (8-min walk), Restaurant Le Petit Prince (9-min walk), and Il Piachere (10-min walk).
What's the area around Hakone Highland Hotel like?
Hakone Highland Hotel is a short 1-minute walk from Sengokuhara Onsen and 4 minutes' walk from Hakone Venetian Glass Museum. Travelers recommend the hotel for its quiet location.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and beautiful grounds
Great hotel and beautiful grounds. Would definitely return again
3-night trip
Verified Hotels.com guest review

8/10 Very good

The employees in the reception can’t explain well in English
2-night trip
Verified Expedia guest review

8/10 Very good

The area is beautiful, the people wonderful, and it's very easy to take busses around.
2-night family trip
Verified Expedia guest review

8/10 Very good

Nice Hotel in the Hakone Highlands
A rather formal place with some French flair in a quite remote but beautiful location. We booked a premium room and it was enormous by Japanese standards. Despite remoteness, the Hotel is easily reached by frequent busses and is well situated visit the Hakone highlights. Only downside is that there re not many eating options nearby. The in house restaurant is excellent, but a bit pricey.
Dirk, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Overall fantastic
Overall very impressed! The food was massively overpriced ($100 USD for dinner) but there are some great options nearby. The onesen is glorious! One thing we struggled with was the smell of cigarettes coming into our room. Also like the rest of Japan the beds are short, small, hard and the pillows too few! The staff are very polite and considerate and we enjoyed our stay.
Olwen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super restaurant and best location in the region. Central to attractions. Lovely garden. Top onsen.
3-night trip
Verified Wotif guest review

2/10 Poor

Hotel smelled musty and the curtains had mold on them. In the middle of nowhe
1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review