Guests
All properties in Hakone, Kanagawa Prefecture, Japan

Hakone Highland Hotel

3.5-star hotel with restaurant, near Ōwakudani

  • Free WiFi and free parking
From
Rs16,935

Image gallery

  • Hotel Lounge
  • Hotel Lounge
  • Twin Room, Open Air Bath, Non smoking - Bathroom
  • Twin Room, Open Air Bath, Non smoking - Bathroom
  • Hotel Lounge
Hotel Lounge. Image 1 of 60.
1 / 60Hotel Lounge
Sengokuhara Shinanoki, Hakone, 250-0631, Kanagawa, Japan
9.2.Superb.
  • Great hotel and beautiful grounds. Would definitely return again

    Nov 8, 2019

  • The employees in the reception can’t explain well in English

    Nov 3, 2019

See all 79 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 74 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Terrace
  • 24-hour front desk

For families

  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Ōwakudani - 35 min walk
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 42 min walk
  • Lake Ashi - 3.3 mi / 5.4 km
  • Hakone Gora Park - 3.4 mi / 5.4 km
  • Hakone Open Air Museum - 3.4 mi / 5.4 km
  • Gotemba Premium Outlets - 7.7 mi / 12.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin Room, Non smoking (View will be selected by the hotel)
  • Twin Room, Open Air Bath, Non smoking
  • Standard twin Hollywood style, Non smoking (View will be selected by the hotel)
  • Corner deluxe twin room, Non smoking
  • Comfort twin, Non smoking (View will be selected by the hotel)
  • Natural Comfort twin, Non smoking (View will be selected by the hotel)
  • Four people room, Non smoking
  • Dog friendly room, Non smoking

What’s around

Landmarks

  • Ōwakudani - 35 min walk
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 42 min walk
  • Lake Ashi - 3.3 mi / 5.4 km
  • Hakone Gora Park - 3.4 mi / 5.4 km
  • Hakone Open Air Museum - 3.4 mi / 5.4 km
  • Gotemba Premium Outlets - 7.7 mi / 12.3 km
  • Hakone Shrine - 8.2 mi / 13.1 km
  • Odawara Castle - 12.4 mi / 20 km
  • Mishima Sky Walk - 14.9 mi / 24 km

Getting around

  • Hakone Gora Station - 5 min drive
  • Hakone Miyanoshita Station - 8 min drive
  • Hakone Ohiradai Station - 11 min drive
map
See on map
Sengokuhara Shinanoki, Hakone, 250-0631, Kanagawa, Japan

At a glance

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 8 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
Meals and futons for children ages 0-3 are not included in the room rate.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: JPY 150 per person, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of JPY 2138 per person (approximately)

Children & extra bedsPay at property

  • Cribs/infant beds are available for JPY 3000 per stay

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Hakone Highland
  • Hakone Highland Hotel Hotel
  • Hakone Highland Hotel Hakone
  • Hakone Highland Hotel Hotel Hakone

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hakone Highland Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 10 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include La Canzone (4-min walk), Irmori Chaya (8-min walk), and Restaurant Le Petit Prince (9-min walk).
  • Hakone Highland Hotel has a garden.
9.2.Superb.
  • 8.0.Very good

    The area is beautiful, the people wonderful, and it's very easy to take busses around.

    2 night family trip, Mar 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Nice Hotel in the Hakone Highlands

    A rather formal place with some French flair in a quite remote but beautiful location. We booked a premium room and it was enormous by Japanese standards. Despite remoteness, the Hotel is easily reached by frequent busses and is well situated visit the Hakone highlights. Only downside is that there re not many eating options nearby. The in house restaurant is excellent, but a bit pricey.

    Dirk, 1 night romance trip, Feb 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall fantastic

    Overall very impressed! The food was massively overpriced ($100 USD for dinner) but there are some great options nearby. The onesen is glorious! One thing we struggled with was the smell of cigarettes coming into our room. Also like the rest of Japan the beds are short, small, hard and the pillows too few! The staff are very polite and considerate and we enjoyed our stay.

    Olwen, 3 night family trip, Feb 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super restaurant and best location in the region. Central to attractions. Lovely garden. Top onsen.

    3 night trip, Feb 1, 2019

    Verified Wotif guest review

  • 2.0.Poor

    Hotel smelled musty and the curtains had mold on them. In the middle of nowhe

    1 night trip, Oct 31, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel

    Beautiful spacious room. We picked a room with a private bath which was a treat. The staff were friendly and helpful and the dinner was delicious. The 2 day Hakone free pass is useful (especially if you plan on using the ropeway and or ferry) and includes the "T" bus which drops you off right in front of the hotel.

    1 night romance trip, Oct 4, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    いつでも安心

    掃除、アルコール除菌、そして、大型の空気清浄機が設置してあり、安心して宿泊できました。部屋食も選べて密になることもありませんでした。

    Hideaki, 1 night family trip, Sep 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    静かな環境での快適な滞在

    いつも両親のために予約していますが、今回は私自身も一緒に滞在しました。静かな環境での快適な滞在でした。平日で家族連れなどがいなかった事もあると思いますが、落ち着いた雰囲気でくつろげました。フロントなどもとてもご親切でした。レストランも明るく上品な雰囲気で好きです。ただ、朝食は洋食メニューの味をもう少しがんばっていただけると良いのですが。オムレツは業務用の卵液を使っているところと同じ味がしました。それから、チェックアウト時に荷物をカートから車に積み込む際、目の前にベルボーイ(女性でしたが)が2名もいらしらのに、立って見ているだけで、手伝うそぶりが全くなかったのには驚きました。

    Hiroko, 1 night family trip, Aug 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    森の中のホテル

    お庭が素敵でした。散歩がとても気持ちよかったです。ホテルも森の中にある感じでゆっくりできました。

    Junko, 1 night family trip, Aug 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    ゴージャスだけど、安らげるホテル

    泊まるのは2回目でしたが、とても綺麗なグレードの高いホテルで満足しています。いつも家族4人で泊まれる部屋に泊まりますが、とても広いです。ただ、いつも1階なので、2階以上にその部屋が有れば泊まってみたいです。レストランも綺麗で高級感ありますが、お風呂のファシリティーが最高です。 唯一、朝食はフレンチジャポネを頼みましたが、それが少量で、満足感が少なかったです。またヨーグルトを別に注文しましたが、スープのようなお皿に入ったのが来て、ビックリ!もう少し洒落たヨーグルトをメニューとして加えて欲しいです。

    Masako, 1 night family trip, Aug 3, 2021

    Verified Hotels.com guest review

See all 79 reviews