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Hotel Ombak Paradise

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Outdoor pool
Private beach, white sand, beach umbrellas, beach massages
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Hotel Ombak Paradise

Hotel Ombak Paradise

3.5 star property
3.5-star beachfront hotel with spa, near Gili Air Docks

8.4/10 Very good

61 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
Gili Air, Gili Air, West Nusa Tenggara, 83352

Room options

About this area

Getting around

  • Lombok (LOP-Lombok Intl.) - 30.5 miles/49.1 km
  • Airport shuttle (surcharge)

Restaurants

  • Dolcemare - 6 min walk
  • Firda Warung - 7 min walk
  • Shark Bites - 7 min walk
  • I am bagus - 7 min walk
  • Warung Mexicana - 7 min walk

About this property

Hotel Ombak Paradise

Hotel Ombak Paradise offers a private beach where you can enjoy beach umbrellas, beach massages, and beachside drinks, plus you'll have access to onsite scuba diving. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a poolside bar, a children's pool, and a kid's club. Fellow travelers like the pool and walkable location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 197 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 11:00 PM
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle from 10:00 AM to 3:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Scuba diving

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Beach umbrellas

Facilities

  • 10 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, OMBAK SPA. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000.0 per stay

Optional extras

  • Full breakfast is offered for an extra charge of IDR 150000.00 for adults and IDR 75000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 1150000 per vehicle (one-way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 350000.0 per night
  • Children's club access is available for an extra charge
  • Airport shuttle for children between the ages of 7 and 12 costs IDR 500000 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

This property does not have elevators.

This property accepts credit cards and cash.

Also known as

Hotel Ombak Paradise Gili Air
Ombak Paradise Gili Air
Ombak Paradise
Hotel Ombak Paradise Hotel
Hotel Ombak Paradise Gili Air
Hotel Ombak Paradise Hotel Gili Air

Frequently asked questions

Does Hotel Ombak Paradise offer free cancellation for a full refund?
Yes, Hotel Ombak Paradise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Ombak Paradise?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Ombak Paradise?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Ombak Paradise?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Ombak Paradise?
Sorry, there's no onsite parking at Hotel Ombak Paradise.
Is airport shuttle service offered by Hotel Ombak Paradise?
Yes, an airport shuttle is available from 10:00 AM to 3:30 PM on request. The charge is IDR 1150000 per vehicle one-way.
What are the check-in and check-out times at Hotel Ombak Paradise?
You can check in from 2 PM - 11:00 PM. Check-out time is noon.
What is there to do at Hotel Ombak Paradise and nearby?
Have fun during the warmer months with activities such as scuba diving. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Ombak Paradise also has a private beach and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Hotel Ombak Paradise?
Yes, there's an onsite restaurant. Nearby restaurants include Dolcemare (6-min walk), Firda Warung (7-min walk), and Shark Bites (7-min walk).
Does Hotel Ombak Paradise have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Hotel Ombak Paradise have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Ombak Paradise like?
Hotel Ombak Paradise is a short 1-minute walk from Lesser Sunda Islands and 2 minutes' walk from Gili Air Docks. Travelers recommend the hotel for its walkable location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.8/10

Staff & service

10.0/10

Amenities

8.4/10

Property conditions & facilities

10/10 Exceptional

Amazing place ,friendly staff ,great pool
Richard Rhys, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of Gili Air's Best Places to Stay
I really enjoyed my stay at Ombak Paradise. The location is excellent and the staff professional. A couple of highlights of this property would be the massive swimming pool as well as the beach area.
Ryan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clean & comfortable room and bed, spacious shower with good water pressure. Wonderful pool - the best pool ever! Very accommodating staff, so helpful. I hope everyone is doing ok after the 5 Aug earthquake. And for the hotel to be back in shape to receive future customers and rebuild the tourism industry at Gili Air. Much love from us.
Arifah, 4-night trip
Verified Expedia guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sensational Resort
We love everything about Ombak Paradise...especially the friendly and wonderful staff
Darren, 4-night trip
Verified Expedia guest review

8/10 Very good

Super lovely and attentive staff. The room was nice and spacious and the property is right across from the beach which was lovely. Gorgeous sunset right around the corner. The sink in our bathroom wouldn't drain at all our second day there (surely an easy fix) and the bathroom had an overall funky smell. The internet was almost impossibly slow, but if you're here to disconnect, it shouldn't be an issue. Breakfast had lots of options, local and Western, as well as an omelette station.
1-night trip
Verified Expedia guest review

8/10 Very good

Stuart, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good hotel with a good location!
Good hotel with a perfect location close to the nicest beaches on the island. Sunset BBQ with fair prices. Fresh bedroom and big bathroom. Highly Recommended.
Alexander, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

First class for Gili Air.
Great People, beutiful Resort and Island. Hifhly recommended!
Michael, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great hotel, could make a few improvements
Overall we found our stay at this hotel very pleasant. The best thing about it is the staff. They are curtious, polite and go above and beyond to serve you. In particular one chap behind the pool bar named Mady was exceptional. The room was a very good size and had everything we needed. The pool was fantastic and right outside our door. My two main criticisms are that the hotel claims to be ‘environmentally friendly’ and preserving the future of the island, however, when asked where we could fill our water bottles up (we would have been happy to pay) rather than buy new plastic bottles they couldn’t help. I think the hotel should offer this for a greener environment and to be true to their promise. Secondly, the WiFi was absolutely awful which is to be fair, expected of a hotel on such a small island. The only place we could get a connection was the main lobby, not great when you’re relying on WiFi for work etc. The staff did attempt to resolve this for us by putting a booster in our room but it made no difference. However, it may be a WiFi free hotel you are looking for for total relaxation, if it is- this place is perfect.
Claire, 3-night trip
Verified Expedia guest review