Arabella Residence

4.0 star property
Upscale hotel within easy reach of Arabella Plaza Mall

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Arabella Residence

Photo gallery for Arabella Residence

Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Point of interest
Living area
Rainfall showerhead, free toiletries, hair dryer, slippers

Overview of Arabella Residence

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Gamal Abdel Nasser, New Cairo, 11835
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • 40 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Family Suite, 2 Bedrooms

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 King Bed

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

Premium Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Double Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Royal Suite

  • Sleeps 3
  • 1 King Bed

Luxury Apartment, 3 Bedrooms, Kitchen, Garden View

  • 200 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Large Twin Beds and 1 King Bed

Executive Suite, 1 King Bed, Executive Level

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In The 5th Settlement
  • City Stars - 15 min drive
  • Khan el-Khalili - 21 min drive
  • Tahrir Square - 21 min drive
  • Egyptian Museum - 22 min drive
  • Giza Pyramid Complex - 27 min drive

Getting around

  • Cairo Intl. Airport (CAI) - 27 min drive
  • Cairo Rames Station - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • ستاربكس - 7 min walk
  • ماكدونالدز - 4 min drive
  • هارديز - 3 min drive
  • ماكدونالدز - 6 min walk
  • مطاعم الوادى - 3 min drive

About this property

Arabella Residence

Arabella Residence offers an airport shuttle (available 24 hours) for USD 25 per room one-way. Guests will have free perks like WiFi, valet parking, and self parking.


Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 5 floors


  • Check-in time from 2:00 PM - 11:30 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Local laws may restrict unmarried guests from sharing a room


  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Free onsite valet parking


  • Airport shuttle on request (available 24 hours)*


  • Area shuttle*

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Bicycle rentals


  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Television in common areas


  • Elevator
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water
  • In-room dining only


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: 15 percent

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 9 for adults and USD 9 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per room (one-way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Arabella Residence Hotel New Cairo City
Arabella Residence Hotel
Arabella Residence Hotel New Cairo
Arabella Residence Hotel
Arabella Residence New Cairo
Hotel Arabella Residence New Cairo
New Cairo Arabella Residence Hotel
Hotel Arabella Residence
Arabella Residence New Cairo
Arabella Residence Hotel
Arabella Residence New Cairo
Arabella Residence Hotel New Cairo

Frequently asked questions

Does Arabella Residence offer free cancellation for a full refund?
Yes, Arabella Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Arabella Residence?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Arabella Residence?
Sorry, pets aren't allowed.
Is parking offered on site at Arabella Residence?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Arabella Residence?
Yes, an airport shuttle is available. The charge is USD 25 per room one-way.
What are the check-in and check-out times at Arabella Residence?
You can check in from 2:00 PM - 11:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Arabella Residence and nearby?
Recommended spots to visit include Arabella Plaza Mall (7-min walk) and German University in Cairo (14-min walk), along with Downtown Katameya (3.9 mi) and Egypt International Exhibitions Center (7.7 mi).
What's the area around Arabella Residence like?
Arabella Residence is a short 7-minute walk from Arabella Plaza Mall and 14 minutes' walk from German University in Cairo.







Staff & service




Property conditions & facilities




10/10 Exceptional

Very friendly staff. Great breakfast very clean. The only concern they need to add local and international TV channels.
Adil, 5-night trip
Verified Expedia guest review

4/10 Fair

The staff were very welcoming, friendly and helpful (although I've found that to be true everywhere I've stayed in Egypt). For that reason alone, I wish I could rate this hotel higher. But I also feel mislead in staying here, and don't want to mislead others. The truth is, this is just NOT a 4-star hotel. I stayed at 3 hotels in Egypt; this one was the most expensive, but had the smallest and least well maintained room. The 3-star hotel I stayed at in Giza was actually much nicer than this "4-star" hotel, and at only a third of the cost. I booked this room wanting an upgrade for my last night in Cairo. Unfortunately, what I got was a downgrade at 3x's the price. I regretted my decision. The room was: ‐ small - stains on the bed headboard - stains on the chair - shower drains so slowly water is above your ankles after 4 minutes - generally run-down, with the wall showing water damage - has a balcony, but the view is just some old run-down looking apartment buildings. The right side balcony door doesn’t lock shut. - no restaurant at the hotel, although staff will deliver breakfast for you ($9 USD per person), and help order lunch/dinner delivery for you. On the positive side, it's close (10 min walk, maybe less) to Arabella Plaza, which was really nice. Again, the staff were great! But, unfortunately, this is a 3-star hotel that should be priced much cheaper than it is. I didn't complain to the staff about it, it's not their fault and theres nothing they can do about it
Patrick, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rohnda, 1-night trip
Verified guest review

10/10 Exceptional

Visiting for 9 nights I used the Arabella Residence during my attendance at a research conference at the German University in Cairo. We had a great experience at this hotel which is located in a residential area in New Cairo and is walking distance to the local shopping mall and grocery stores. The hotel service is top notch, they serve a beautiful traditional Eyptian breakfast delivered to your room, they have beautifully updated rooms with new appliances, and very cozy bedding. We were made to feel very comfortable and the friendly staff were helpful and responsive to our every request. We miss our friends at Arabella already!
TAMMI, 9-night family trip
Verified Expedia guest review

8/10 Very good

Hamdi, 1-night family trip
Verified guest review

10/10 Exceptional

Great location. Staff is very friendly. They serve breakfast in the room.
Rizwan, 2-night trip
Verified Expedia guest review

2/10 Poor

Very bad choice
It was very bad experience, I checked in room had nothing to do with the photos i saw at, after 30 mnts electricity cut on several floors including main. I waited about 2 hours and then I booked another hotel. I lost my money and my redeem nights. I hope that never leave such experience again.
M. Hassan, 4-night business trip
Verified guest review

10/10 Exceptional

Sayyid, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hesham, 3-night trip
Verified guest review

10/10 Exceptional

Best value choice for my business trip in New Cairo Nice location walking distance from Arabella plaza a nice big mall with Dunkin Dounts , and so many cafe shop, banks and restaurants Staff are professional , friendly, helpful and take care about details very clean and everything is disinfected and safe safe location in new modern area in new cairo they have good big portion delicious breakfast to start your day with or you can get breakfast from nearby restaurants Highly recommended and for sure I am coming back for my next visit Thank you Arabella Residence team
R, 1-night business trip
Verified Expedia guest review