Memoire Palace Resort & Spa

Photo gallery for Memoire Palace Resort & Spa

Primary image
3 outdoor pools, open 6 AM to 10 PM, pool umbrellas, sun loungers
3 outdoor pools, open 6 AM to 10 PM, pool umbrellas, sun loungers
Terrace/patio
Balcony

Overview of Memoire Palace Resort & Spa

Memoire Palace Resort & Spa

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Old Market Area

9.7/10 Exceptional

41 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
#25 Psar Kraoum Road, Siem Reap, Siem Reap
Main amenities
  • 88 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Hot springs
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Free airport shuttle
  • Health club
  • Sauna
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Siem Reap
  • Pub Street - 25 min walk
  • Angkor Night Market - 5 min drive
  • Siem Reap Art Center Night Market - 7 min drive
  • Wat Damnak - 7 min drive
  • National Road 6 - 10 min drive
  • Royal Garden - 11 min drive
  • Angkor National Museum - 11 min drive
  • Cambodian Cultural Village - 10 min drive
  • Angkor Archaeological Park - 14 min drive
  • Angkor Wat - 20 min drive

Getting around

  • Siem Reap Intl. Airport (REP) - 19 min drive
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

Memoire Palace Resort & Spa

Putting you within a 10-minute drive of Pub Street, Memoire Palace Resort & Spa features a free airport shuttle (available 24 hours) and a free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and AHA UDOM, one of 2 restaurants, serves breakfast, lunch, and dinner. 3 outdoor pools and a poolside bar are other highlights at this luxurious hotel, and rooms offer up nice touches like deep soaking tubs, rainfall showerheads, and pillowtop beds with pillow menus. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 12:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Transfers
  • Free airport shuttle (available 24 hours)*

Offsite

  • Offsite
  • Area shuttle within 1.5 kilometers*
  • Shopping center shuttle*

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's menu
  • Pool gate
  • Stair gate

What to do

  • Beach yoga
  • Fitness classes
  • Helicopter/airplane tours
  • Ziplining
  • Hot springs
  • Winery release events
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counter/sink

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Khmer
  • Thai

Room amenities

Be entertained

  • 45-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony or patio
  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Memoria Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

AHA UDOM - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
The Stage 1960s - Overlooking the pool and garden, this fine-dining restaurant serves dinner only. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • English breakfast is offered for an extra charge of USD 25 for adults and USD 12.5 for children (approximately)
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 60.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6 AM to 10 PM
  • Guests under 12 years old are not allowed in the spa
  • Hot springs access available from 8:30 AM to 8:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Memoire Palace Resort Siem Reap
Memoire Palace Resort
Memoire Palace Siem Reap
Memoire Palace
Memoire Palace Resort Spa
Memoire Palace & Spa Siem Reap
Memoire Palace Resort & Spa Hotel
Memoire Palace Resort & Spa Siem Reap
Memoire Palace Resort & Spa Hotel Siem Reap

Frequently asked questions

Overall score and ratings

9.7

Exceptional

9.7/10

Cleanliness

9.9/10

Staff & service

9.9/10

Amenities

9.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

Outstanding Hotel
Fabulous hotel. Staff and service went above a beyond our expectations. Pool area and rooms were the best of our 4 month travels through Southeast Asia. A little removed from the downtown core (short 10 min Tuk Tuk ride to PubStreet). The Area and roads surrounding the hotel need some work but it gives it character.
David, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

It is clean and well kept. The room is large enough to accommodate three of us.
Florence, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff are so nice! Rooms and pools are so clean. Beautiful landscape gardening too. Only the location is a bit far from town. $3 tuk tuk ride away. Not a deal breaker. Try the spa and massage. The staff are so professional.
Sung, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Property was very well maintained on the outside and the layout is nice. You overlook the swimming pool and bridge over the pool to the bar. The staff are very very friendly, helpful and kind. Always smiling at everyone and very respectful. Hotel room was very nice and the bed was very comfortable. Also very quiet. The commute to pub street is just a few min away. Lots of restaurants, coffee shops and plenty of shopping / bargains to made. I would recommend Memoire to my friends and family if they ever travel to Cambodia
StevieB, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very quiet peaceful place to say. Nice staff, very friendly and helpful. Property is very nice and clean
StevieB, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This is the best resort hotel in Siem Reap. Hotel is brand new and kept in a very clean condition. Special credits to Vanna and team to be very helpful and taking care of the guest, just feel like the second home elsewhere! will definitely recommend if you want to have some quality relaxing time in Siem Reap
Stephen, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

I would like to comment on the overall friendliness of the staff and the resort, the driver, restaurant staff, and the front desk ambassador (who accompanied us all the way to the airport). Cheers! Mr. and Mrs. Fan
3-night trip
Verified Expedia guest review