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NH Collection Santiago Casacostanera

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1 bedroom, in-room safe, desk, blackout drapes
Premium Room, City View | View from room
Superior Room | 1 bedroom, in-room safe, desk, blackout drapes
View from room
1 bedroom, in-room safe, desk, blackout drapes

Overview of NH Collection Santiago Casacostanera

VIP Access

NH Collection Santiago Casacostanera

3.5 star property
Pet-friendly hotel with 24-hour fitness, connected to a shopping center, near Casacostanera

8.2/10 Very good

107 verified guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098

Room options

About this area

What's nearby

  • In Vitacura

Getting around

  • Santiago Intl. Airport (SCL) - 20 min drive
  • Santiago Central Station - 29 min drive
  • Airport shuttle (surcharge)


  • Rubaiyat - 3 min walk
  • La Mar Cebicheria - 4 min walk
  • Carnal Prime Steakhouse - 4 min walk
  • Osadia - 6 min walk
  • Da Carla - 6 min walk

About this property

NH Collection Santiago Casacostanera

A great choice for a stay in Santiago, NH Collection Santiago Casacostanera offers an airport shuttle (available 24 hours). Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and wired Internet are added perks. Fellow travelers say good things about the breakfast and nearby shopping.


English, Portuguese, Spanish

At a glance

Hotel size

  • 84 rooms


  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs per pet)*
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10 AM
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • 3 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • 24-hour fitness center


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Grab bar near toilet


  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Breakfast costs between USD 15 and USD 36 for adults, and USD 18 and USD 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle

Children & extra beds

  • Airport shuttle service for children up to age 10 costs USD 0


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per stay


<p>Only registered guests are allowed in the guestrooms. </p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

Does NH Collection Santiago Casacostanera offer free cancellation for a full refund?
Yes, NH Collection Santiago Casacostanera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Santiago Casacostanera?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees.
Is airport shuttle service offered by NH Collection Santiago Casacostanera?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle.
What are the check-in and check-out times at NH Collection Santiago Casacostanera?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at NH Collection Santiago Casacostanera and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near NH Collection Santiago Casacostanera?
Yes. Nearby restaurants include La Mar Cebicheria (4-min walk), Carnal Prime Steakhouse (4-min walk), and Osadia (6-min walk).
What's the area around NH Collection Santiago Casacostanera like?
NH Collection Santiago Casacostanera is a short 6-minute walk from Bicentennial Park and 18 minutes' walk from Santiago Metropolitan Park.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Great location to best side of Santiago! Staff was super pleasant!
Guy, 3-night trip
Verified guest review

8/10 Very good

It is a great hotel in a very good location. Areas for improvement (very easy implementation): 1) a king bed requires a night table on both sides. For a reason I can’t understand, only the left side had one. There is plenty of room for that. 2) please put 2 garbage cans in the bedroom. There was only one in the WC. Upon request we got a second one. The hotel looks quite new, and it is really welcoming.
Gabriel, 2-night business trip
Verified guest review

10/10 Exceptional

25 minutes from airport well located near restaurant row and beautiful park nearby
robert, 2-night trip
Verified guest review

10/10 Exceptional

Wonderful staff. Perfect location. Totally happy.
Bruce, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great views service and location
Irzio, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel, located in a shopping center. Te beds are very comfortable and the bathroom is excellent. The only issue is that the hotel does not have a restaurant and uses one located in the shopping center
Carlos, 8-night family trip
Verified Expedia guest review

8/10 Very good

Too dark. No light in changing room. Why call it a mini bar when all it has is coke, water and Red Bull? Staff were brilliant though.
julian, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Rodrigo, 1-night trip
Verified guest review

8/10 Very good

Very convenient location and very nice staff but the room service was not working as advertised on Expedia.
mauricio, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Mauricio, 1-night trip
Verified Expedia guest review