Pet-friendly hotel with 24-hour fitness, connected to a shopping center, near Casacostanera
8.2/10 Very good
107 verified Hotels.com guest reviews
Popular amenities
Free WiFi
Pet-friendly
Airport transfer
Gym
Non-smoking
Air conditioning
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098
Room options
About this area
What's nearby
In Vitacura
Getting around
Santiago Intl. Airport (SCL) - 20 min drive
Santiago Central Station - 29 min drive
Airport shuttle (surcharge)
Restaurants
Rubaiyat - 3 min walk
La Mar Cebicheria - 4 min walk
Carnal Prime Steakhouse - 4 min walk
Osadia - 6 min walk
Da Carla - 6 min walk
Map
About this property
NH Collection Santiago Casacostanera
A great choice for a stay in Santiago, NH Collection Santiago Casacostanera offers an airport shuttle (available 24 hours). Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and wired Internet are added perks. Fellow travelers say good things about the breakfast and nearby shopping.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
84 rooms
Arriving/Leaving
Check-in time from 3 PM - midnight
Minimum check-in age - 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 per room, up to 55 lbs per pet)*
Service animals welcome
Internet
Free WiFi and wired Internet access in public areas
Free WiFi and wired Internet access in rooms
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–10 AM
Room service (limited hours)
What to do
Shopping
Working away
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
24-hour fitness center
Accessibility
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Wheelchair-accessible registration desk
Grab bar near toilet
Languages
English
Portuguese
Spanish
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Fan
Coffee/tea maker
Bathrobes
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired Internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
Optional extras
Breakfast costs between USD 15 and USD 36 for adults, and USD 18 and USD 30 for children (approximately)
Airport shuttle service is offered for an extra charge of USD 50 per vehicle
Children & extra beds
Airport shuttle service for children up to age 10 costs USD 0
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per pet, per stay
Policies
<p>Only registered guests are allowed in the guestrooms. </p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Also known as
NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago
Frequently asked questions
Does NH Collection Santiago Casacostanera offer free cancellation for a full refund?
Yes, NH Collection Santiago Casacostanera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Santiago Casacostanera?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees.
Is airport shuttle service offered by NH Collection Santiago Casacostanera?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle.
What are the check-in and check-out times at NH Collection Santiago Casacostanera?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at NH Collection Santiago Casacostanera and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near NH Collection Santiago Casacostanera?
Yes. Nearby restaurants include La Mar Cebicheria (4-min walk), Carnal Prime Steakhouse (4-min walk), and Osadia (6-min walk).
What's the area around NH Collection Santiago Casacostanera like?
NH Collection Santiago Casacostanera is a short 6-minute walk from Bicentennial Park and 18 minutes' walk from Santiago Metropolitan Park.
Reviews
8.2
Very good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
9.2/10
Cleanliness
8.3/10
Staff & service
7.2/10
Amenities
8.6/10
Property conditions & facilities
8.5/10
Eco-friendliness
Reviews
10/10 Exceptional
25 January 2023
Great location to best side of Santiago! Staff was super pleasant!
Guy
Guy, 3-night trip
Verified Hotels.com guest review
8/10 Very good
9 January 2023
It is a great hotel in a very good location.
Areas for improvement (very easy implementation): 1) a king bed requires a night table on both sides. For a reason I can’t understand, only the left side had one. There is plenty of room for that. 2) please put 2 garbage cans in the bedroom. There was only one in the WC. Upon request we got a second one. The hotel looks quite new, and it is really welcoming.
Gabriel
Gabriel, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2022
25 minutes from airport well located near restaurant row and beautiful park nearby
robert
robert, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2022
Wonderful staff. Perfect location. Totally happy.
Bruce
Bruce, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 October 2022
Great views service and location
Irzio
Irzio, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 September 2022
Very nice hotel, located in a shopping center. Te beds are very comfortable and the bathroom is excellent. The only issue is that the hotel does not have a restaurant and uses one located in the shopping center
Carlos
Carlos, 8-night family trip
Verified Expedia guest review
8/10 Very good
23 August 2022
Too dark. No light in changing room. Why call it a mini bar when all it has is coke, water and Red Bull? Staff were brilliant though.
julian
julian, 4-night romance trip
Verified Expedia guest review
8/10 Very good
7 August 2022
Rodrigo
Rodrigo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 May 2022
Very convenient location and very nice staff but the room service was not working as advertised on Expedia.