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Up Hotel

Photo gallery for Up Hotel

Exterior
Terrace/patio
Terrace/patio
Deluxe Double Room | View from room
Deluxe Quadruple Room | Premium bedding, down comforters, pillowtop beds, desk

Overview of Up Hotel

Up Hotel

3.0 star property
Central hotel with 1 bars, connected to the convention center, near Spaccanapoli

6.6/10 Good

38 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
  • Laundry facilities
Map
Via Cesare Rosaroll, 4, Naples, Napoli, 80139

Room options

About this area

What's nearby

  • In Naples City Centre
  • Port of Naples - 25 min walk
  • Naples National Archaeological Museum - 6 min drive
  • Piazza del Plebiscito - 14 min drive
  • Molo Beverello Port - 18 min drive
  • Castel dell'Ovo - 19 min drive
  • Mount Vesuvius - 22 min drive

Getting around

  • Naples Intl. Airport (NAP) - 5 min drive
  • Naples (INP-Naples Central Rail Station) - 6 min walk
  • Naples Central Station - 7 min walk
  • Montesanto Station - 29 min walk
  • Piazza Garibaldi Station - 7 min walk
  • Porta Nolana Station - 7 min walk
  • Piazza Cavour Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Pasticceria Attanasio - 3 min walk
  • Pizzeria Vincenzo Costa - 3 min walk
  • E Pronto o Mangia - 3 min walk
  • Pizzeria Fortuna - 4 min walk
  • Fratelli La Bufala - 4 min walk

About this property

Up Hotel

Up Hotel is just 2.7 mi (4.4 km) from the airport and offers a shuttle. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, this hotel is 1.3 mi (2.1 km) from Port of Naples. Fellow travelers like the location. The property is just a short walk to public transportation: Piazza Garibaldi Station is 7 minutes and Porta Nolana Station is 7 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 2:30 PM - anytime
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Thursday (7:00 AM - 8:00 PM) and Friday - Sunday (7:00 AM - 11:00 PM)
  • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (1 year old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 262 ft (EUR 20.00 per day)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Winery tours nearby

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10.00 for adults and EUR 7.00 for children
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 20.00 per day (262 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Intertek Cristal (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • SGS (3rd party expert - Global)
  • Ecolab (3rd party expert - Global)
  • Bureau Veritas (3rd party expert - Global)

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards, debit cards and cash.</p><p>Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. </p>

Also known as

Hotel NaplesItaly Hotel
Hotel NaplesItaly Naples
Hotel NaplesItaly Hotel Naples
Up Hotel Hotel
Up Hotel Naples
Hotel NaplesItaly
Up Hotel Hotel Naples

Frequently asked questions

Does Up Hotel offer free cancellation for a full refund?
Yes, Up Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Up Hotel?
As of 6 February 2023, prices found for a 1-night stay for 2 adults at Up Hotel on 12 February 2023 start from ₹6,337, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Up Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Up Hotel?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Up Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Up Hotel?
You can check in from 2:30 PM - anytime. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Up Hotel and nearby?
Recommended spots to visit include Spaccanapoli (6-min walk) and Naples Underground (15-min walk), along with Naples National Archaeological Museum (1.1 mi) and Port of Naples (1.3 mi).
Are there restaurants at or near Up Hotel?
Yes. Nearby restaurants include E Pronto o Mangia (3-min walk), Pizzeria Fortuna (4-min walk), and Fratelli La Bufala (4-min walk).
What's the area around Up Hotel like?
Up Hotel is in Naples City Centre, a short 5-minute drive from Naples Intl. Airport (NAP) and 6 minutes' walk from Spaccanapoli. Travelers say this hotel is in a good location.

Reviews

6.6

Good

7.0/10

Cleanliness

6.7/10

Staff & service

4.3/10

Amenities

6.7/10

Property conditions & facilities

5.5/10

Eco-friendliness

Reviews

2/10 Poor

A bad hotel
Staff are friendly, but unfortunately the hotel is abysmal. The lift was something out of the fifties. The sink in the bathroom had an automatic plug which was always in down position so you could not have running water. Reception was only open from 12 o'clock +. So if you wanted anything, tough.
Robin, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Walking distance to trains. Area around hotel is very busy.
Stephanie, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

maria rosaria, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Im not very picky but the shower did not drain it was sheets where dirty
Anthony, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The location is very scary but you will get used to it, lol. Local people are very helpful. I would recommend this hotel to everyone, staff was nice, breakfast buffet was good, just the location :(.
Jarmila, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel reception closes at 8pm which is useless if you arrive after 9:30pm. Unpleasant staff and unapologetic. Would not recommend
7-night trip
Verified Expedia guest review

10/10 Exceptional

Good value for money
The hotel itself is good and is excellent value for money. The staff are friendly and helpful. Unfortunately, the area is only good due to location - short walk to Garibaldi train station, so convenient for onward journey or short stay.
Anna, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Clean Hotel in a Dirty Part of Naples
The hotel was good with comfortable bed and was clean. Breakfast was okay. No one on the staff was particularly friendly. Internet did not work in the rooms (all rooms on the 5th Floor, BTW) -- when I told the desk, I got a "It isn't working. Well, it works down here in the lobby. Just use it here". Over the entire 4 day stay, they made no effort to fix the internet problem in the rooms. Also, this part of Naples is very dirty -- lots of garbage on the streets. Good for use as a base of operations to visit more pretty places like Sorrento, Amalfi Coast & Pompeii.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel Prati on the signs!!!
The area is not great. The hotel name is actually Hotel Prati and was very confusing trying to find it.
Tara-Jane, 5-night romance trip
Verified Hotels.com guest review

6/10 Good

Location of hotel in an undesirable area
The overall rating was okay, however, it should be noted that the location is not the safest area. Unfortunately, not far from the hotel (virtually across the road) we had two incidents. In the space of a minute two attempts where made to take our belongings. I was with my husband and before we knew it the second attempt resulted in myself being grabbed and pushed to the ground. I pulled the muscles in my neck and arms, as well as, bruising the bone on my elbow and as I knocked my head on the ground I ended up with a bump on the head. People did eventually come to see if we were okay and a lovely lady called the police off the side of the road. Dusk was coming so we had to stay the night. As we did not feel safe, we did not stay for the full duration of our visit and we were able to find alternative accommodation in Sorrento.
Fiona, 4-night trip
Verified Expedia guest review