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Kishu tetsudou Karuizawa hotel

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Exterior
BBQ/picnic area
Family Condo, Smoking, Kitchen | 2 bedrooms, desk, bed sheets
Family Cottage, 1 Bedroom, Smoking, Kitchen | 2 bedrooms, desk, bed sheets
Family Cottage, 1 Bedroom, Smoking, Kitchen | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Overview of Kishu tetsudou Karuizawa hotel

Kishu tetsudou Karuizawa hotel

3.0 star property
Mountain hotel with restaurant, near Karuizawa Toy Kingdom
7.4 out of 10 Good
7.4/10 Good

43 verified Hotels.com guest reviews

Property highlights

  • Onsen
  • Free parking
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
Map
Kanbara Ookaishiko 1514, Agatsuma-gun, Tsumagoi, Gunma, 377-1404
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • 4 outdoor tennis courts
  • 24-hour front desk
  • Garden
  • Self-serve laundry
  • Barbecue grills
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • 2 bedrooms
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Separate sitting area

Room options

About this area

Getting around

  • Haneda Airport (HND) - 155 min drive
  • Narita Intl. Airport (NRT) - 112.5 miles/181 km
  • Sakudaira Station - 31 min drive
  • Yokokawa station - 34 min drive
  • Karuizawa Station - 35 min drive
  • Free area shuttle

Restaurants

  • 浅間牧場茶屋 レストラン - 6 min drive
  • 地粉そば処みのり - 6 min drive
  • KAFE - 18 min walk
  • ハコニワ食堂 - 3 min drive
  • Caffe Junrieno - 16 min walk
Map

About this property

Kishu tetsudou Karuizawa hotel

Kishu tetsudou Karuizawa hotel puts you 2.1 mi (3.4 km) from Karuizawa Toy Kingdom. Guests can visit the outdoor tennis courts for a workout or grab a bite to eat at symphony, which serves breakfast and dinner.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 9:00 PM
  • Minimum check-in age: 15
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Free uncovered onsite self parking

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9 AM
  • Restaurant
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Hiking/biking trails
  • Hot springs

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals

Facilities

  • Garden
  • 4 outdoor tennis courts

Accessibility

  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Slippers

Sleep well

  • 2 bedrooms
  • Free extra futon
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Desk chair

Food and drink

  • Refrigerator
  • Kitchenette
  • Stovetop
  • Rice cooker
  • Cookware, dishes, and utensils
  • Dining table

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 2 indoor hot springs open between 3:00 PM and 11:00 PM.

Dining

Symphony - Overlooking the garden, this restaurant serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1100 for children
  • Spa access is available for an extra charge of JPY 600 per day

Renovations and closures

The property is closed during March, February, January, and December.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards.

Also known as

Kishu tetsudou Karuizawa hotel Tsumagoi
Kishu tetsudou Karuizawa Tsumagoi
Kishu tetsudou Karuizawa
Kishu Tetsudou Karuizawa
Kishu tetsudou Karuizawa hotel Hotel
Kishu tetsudou Karuizawa hotel Tsumagoi
Kishu tetsudou Karuizawa hotel Hotel Tsumagoi

Frequently asked questions

Is Kishu tetsudou Karuizawa hotel currently open?
The property is closed during March, February, January, and December.
Does Kishu tetsudou Karuizawa hotel offer free cancellation for a full refund?
Yes, Kishu tetsudou Karuizawa hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kishu tetsudou Karuizawa hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kishu tetsudou Karuizawa hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Kishu tetsudou Karuizawa hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Kishu tetsudou Karuizawa hotel?
You can check in from 3 PM - 9:00 PM. Check-out time is 10 AM.
What is there to do at Kishu tetsudou Karuizawa hotel and nearby?
Have fun with onsite activities such as hiking, and improve your game on the tennis courts. Additional recreation onsite includes hot springs. Kishu tetsudou Karuizawa hotel also has a garden.
Are there restaurants at or near Kishu tetsudou Karuizawa hotel?
Yes, symphony offers garden views.
Does Kishu tetsudou Karuizawa hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Kishu tetsudou Karuizawa hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and cookware.

Reviews

7.4

Good

6.6/10

Cleanliness

7.3/10

Staff & service

6.7/10

Amenities

6.8/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

8/10 Very good

The surrounding area is incredible in the fall with the leave turning.
Woody, 1-night trip
Verified Expedia guest review

6/10 Good

A bit mixed
Our stay was ok. It was our first time to stay there so we had no idea what to expect. The staff were very nice and courteous. Very helpful. The breakfast buffet was pretty nice. I was especially happy that our room didn’t smell like old cigarette smoke. the room was very spacious. And our beds and futons were good. But, The walls of our room looked like they hadn’t been cleaned for ages. And there was a lack of electrical wall sockets - none in the bedroom and just few in the living room. The toilet room was very small with the door going in, making it a bit of a tight fit on entry and exit (I’m not fat either).
Thomas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

hAppy and satisfied
it was great and amazing and nearby places was so fantastic
Michelle, 2-night family trip
Verified Hotels.com guest review

6/10 Good

清掃は出来ていない。ソファーの下から綿ボコりと大きなくもの死がい。 建物に行くまでの道路のでこぼこや亀裂。 孫達が何度も転んだ。
??, 1-night family trip
Verified Expedia guest review

6/10 Good

KAZUHIDE, 2-night trip
Verified Expedia guest review

8/10 Very good

Daisuke, 1-night trip
Verified Expedia guest review

8/10 Very good

Keiichi, 1-night trip
Verified Expedia guest review

6/10 Good

リゾート環境は抜群。ファミリー向けの施設。
自然環境的には、緑あふれるリゾート内で、快適であった。部屋も広く、2階で、満足。 ただし、建物が古く、また室内(特に寝室)がややかび臭く、またトイレにウォシュレットは無かった。 当方の確認不足かもしれないが、寝巻き類も無く、子供を含めた人数の多いファミリー向けには良いが、夫婦二人には、ホテル棟の方が利用するには良いと思った。
TOSHIHIRO, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

リピートしたいお宿
感じの良い受付でした。 広くてゆっくり出来ました。 清潔ではありましたが　ベットが何と無く湿っぽく感じられたように思います。
1-night business trip
Verified Hotels.com guest review

2/10 Poor

3Ｋの典型だった。汚い、臭い(部屋の匂い)、暗い。ネットは繋がらない。電話もない。
TOSHIHIKO, 1-night family trip
Verified Expedia guest review