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All properties in Tsumagoi, Gunma Prefecture, Japan

Kishu tetsudou Karuizawa hotel

Mountain hotel with restaurant, near Karuizawa Toy Kingdom

  • Free parking

Property renovations and closures

  • The property is closed during March, February, January, and December.

Image gallery

  • Family Cottage, 1 Bedroom, Smoking, Kitchen - Guest Room
  • Family Cottage, 1 Bedroom, Smoking, Kitchen - Guest Room
  • Family Condo - Balcony View
  • Family Cottage, 1 Bedroom, Smoking, Kitchen - Bathroom
  • Family Cottage, 1 Bedroom, Smoking, Kitchen - Guest Room
Family Cottage, 1 Bedroom, Smoking, Kitchen - Guest Room. Image 1 of 47.
1 / 47Family Cottage, 1 Bedroom, Smoking, Kitchen - Guest Room
Kanbara Ookaishiko 1514, Agatsuma-gun, Tsumagoi, 377-1404, Gunma, Japan
7.6.Good.
  • The surrounding area is incredible in the fall with the leave turning.

    Oct 23, 2020

  • Our stay was ok. It was our first time to stay there so we had no idea what to expect.…

    Aug 9, 2020

See all 26 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Bathtub
  • Kitchenette

Property highlights

Main amenities

  • 72 guestrooms
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free area shuttle

For families

  • Kitchenette
  • Cookware, dishware, and utensils
  • Stovetop
  • Refrigerator
  • Private bathroom
  • Separate dining area

What’s around

  • Karuizawa Toy Kingdom - 39 min walk
  • Pallcall Tsumagoi Ski Resort - 10.8 mi / 17.4 km
  • Karuizawa Church - 11.2 mi / 18.1 km
  • Hiroshi Senju Museum - 13.1 mi / 21 km
  • Karuizawa Indoor Tennis Court - 13.5 mi / 21.8 km
  • Yunomaru Ski Area - 13.9 mi / 22.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Condo, Smoking, Kitchen
  • Family Cottage, 1 Bedroom, Smoking, Kitchen
  • Family Condo

What’s around

Landmarks

  • Karuizawa Toy Kingdom - 39 min walk
  • Pallcall Tsumagoi Ski Resort - 10.8 mi / 17.4 km
  • Karuizawa Church - 11.2 mi / 18.1 km
  • Hiroshi Senju Museum - 13.1 mi / 21 km
  • Karuizawa Indoor Tennis Court - 13.5 mi / 21.8 km
  • Yunomaru Ski Area - 13.9 mi / 22.3 km
  • Karuizawa Prince Shopping Plaza - 14.4 mi / 23.2 km
  • Kyu Karuizawa Ginza Dori - 15.1 mi / 24.4 km

Getting around

  • Karuizawa Station - 22 min drive
  • Sakudaira Station - 30 min drive
  • Yokokawa station - 34 min drive
  • Free area shuttle
map
See on map
Kanbara Ookaishiko 1514, Agatsuma-gun, Tsumagoi, 377-1404, Gunma, Japan

At a glance

Hotel size

  • This hotel has 72 rooms

Arriving/leaving

  • Check-in time 3 PM-6:30 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Free uncovered onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Barbecue grills

Things to do

  • Outdoor tennis courts - 4
  • Bicycle rentals on site
  • Hiking/biking trails on site

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Designated smoking areas
  • Garden

Accessibility

  • Handrails in hallways
  • Handrails in stairways

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Slippers

Things to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk

Food and drink

  • Refrigerator
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Dining

Symphony - Overlooking the garden, this restaurant serves breakfast and dinner. Reservations are required.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Continental breakfast is offered for an extra charge of JPY 2200 for adults and JPY 1100 for children (approximately)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Hot springs access available from 3:00 PM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Kishu tetsudou Karuizawa hotel Tsumagoi
  • Kishu tetsudou Karuizawa Tsumagoi
  • Kishu tetsudou Karuizawa
  • Kishu Tetsudou Karuizawa
  • Kishu tetsudou Karuizawa hotel Hotel
  • Kishu tetsudou Karuizawa hotel Tsumagoi
  • Kishu tetsudou Karuizawa hotel Hotel Tsumagoi

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Kishu tetsudou Karuizawa hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed during March, February, January, and December.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 6:30 PM. Check-out time is 10 AM.
  • Yes, symphony offers garden views. Nearby restaurants include 北軽井沢ブルーベリー (8-min walk), D-Cafe (9-min walk), and 嬬恋高原ブルワリー (3.8 mi).
  • Have fun with onsite activities such as hiking, and improve your game on the tennis courts. Additional recreation onsite includes hot springs. Kishu tetsudou Karuizawa hotel also has a garden.
7.6.Good.
  • 8.0.Very good

    リピートしたいお宿

    感じの良い受付でした。 広くてゆっくり出来ました。 清潔ではありましたが ベットが何と無く湿っぽく感じられたように思います。

    1 night business trip, Oct 1, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    3Kの典型だった。汚い、臭い(部屋の匂い)、暗い。ネットは繋がらない。電話もない。

    TOSHIHIKO, 1 night family trip, Sep 18, 2021

    Verified Expedia guest review

  • 8.0.Very good

    一人旅での滞在でしたが、ゆったり過ごす事が出来ました。食事も美味しかったです。 初めてだったので、入口からホテルまでの経路がわかりにくく、迷ってしまいそうでした。もう少し、案内板が有ればと思いました。またお世話になりたいと思っています。 有り難うございました。

    1 night trip, Sep 16, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    部屋は広くて快適

    Inouchi, 1 night family trip, Aug 27, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    家族・グループにおすすめ!

    軽井沢で友達家族とキャンプする予定が雨予報でドタキャンになってしまい、うちの家族だけ急遽こちらのホテルが予約出来たので利用しました。 コテージに1泊しましたが、正直古さは感じました。でも大浴場のお風呂もよかったし、朝ごはんも美味しかったので、ワイワイ楽しく過ごせれば細かいことは気にしない!という家族・グループでの利用にはおススメです。プールはコロナの影響で利用出来ませんでした。

    1 night family trip, Aug 21, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    大自然の中でゆっくり過ごすホテル

    コンドミニアムに泊まりました。 年代を感じる建物ですが、きれいに掃除してあります。キッチンはさっと料理するのに必要なものは揃っています。朝食の感染予防対策を、徹底しておりスタッフも感じよく、とても良いと思いました。静かで自然に囲まれて過ごせるホテルです。

    Hiroko, 2 night family trip, Aug 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The room was rather spacious and well furnished. Very comfortable except musty air-conditioning. The buffets were good.

    2 night trip, Aug 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    お風呂の湯船の湯垢ののはびっくりした、洗剤を使って洗って使ったが、洗うように掃除の人に指導してほしい。

    1 night trip with friends, Sep 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    若者のグループ向け

    食事や大浴場が外通路なのは、天候によっては不便だと思った。 部屋が何となく臭かった(タバコ?古さのせい?) やはりエレベーターがあった方がいい。 和洋室は、広いだけで、洗面所とトイレの階が違って、使い勝手が悪かった。

    Fumiko, 1 night family trip, Aug 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    朝食最高

    朝食がとても充実してよかったです。

    shigetoshi, 1 night family trip, Aug 24, 2019

    Verified Hotels.com guest review

See all 26 reviews