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Room options

Junior Suite

  • 4 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 Double Bed

  • 32 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

Executive Suite

  • 6 sq m
  • Sleeps 3
  • 1 Double Bed

At a glance

Hotel size

  • 40 rooms
  • Arranged over 4 floors


  • Check-in time starts at 9 AM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare*


  • Pets stay free (1 total)
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Free secured onsite extended parking
  • Wheelchair-accessible parking on site


  • Airport shuttle (available 24 hours)*


  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Playground
  • Supervised childcare (surcharge)
  • Lifeguard on site

Working away

  • 24-hour business center
  • Meeting room


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool umbrellas


  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Adjacent to a golf course
  • An outdoor pool


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Fan
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide







Staff & service




Property conditions & facilities




2/10 Poor

William, 1-night business trip
Verified guest review

8/10 Very good

Pleasantly Satisfying
The Staff made this two-week stay exceptional. My wife and I tend to be "relational" toward other people we encounter, and encounters with the staff were satisfying in this regard. Not intrusive nor invasive, but genuinely supportive and engaginging, the Staff (plus the cleanliness and overall pleasantness of the facility itself) made our stay at Wash & Wills enjoyable.
Mark, 13-night trip
Verified guest review

6/10 Good

Hotel itself was clean, staff could do with some training but very friendly, music was too loud by the pool and breakfast was poor, unless your from Africa and like chicken and potatoes for breakfast but there was eggs and toast so didn’t go without, good hotels are hard to find in this area so all in all it was ok
5-night romance trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

4/10 Fair

There wasn't much to like about W&W, it had good bones but is run down. Pool was green. Staff are friendly but need better training.
3-night business trip
Verified Expedia guest review

8/10 Very good

Beautiful hotel and very clean. Bed was too hard for us. Music was loud but ended at a reasonable time.
J, 2-night trip
Verified Expedia guest review

8/10 Very good

Great room in Mbale
Everyone at Wash and Wills was very sweet and helpful with everything I needed.
Heather, 2-night business trip
Verified guest review

10/10 Exceptional

Nice and quiet location
It was Excellent services and quite ,safe place for travellers to stay
Michael , 3-night trip
Verified Orbitz guest review

6/10 Good

masayuki, 1-night business trip
Verified guest review

4/10 Fair

Hotel is not bad. But there are many mosquites. No information from Expedia, I have requested to pay.
1-night trip
Verified Expedia guest review