Guests
All properties in Kelowna, British Columbia, Canada

Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

Hotel with indoor pool, near Orchard Park Mall

  • Free buffet breakfast, free WiFi, and free parking
From
Rs7,849

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 34.
1 / 34Pool
1620 Powick Road, Kelowna, V1X7G5, BC, Canada
9.4.Exceptional.
  • It was really great. We always choose to stay there. The pool is wonderful, we love the…

    Nov 5, 2021

  • It was a delight experience. The room was beautiful and very clean. The check in was fast…

    Oct 28, 2021

See all 651 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Dining options
Safe
Quiet

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 120 smoke-free guestrooms
    • Daily housekeeping
    • 1 indoor pool
    • Free airport shuttle
    • 24-hour fitness center
    • Business center

    For families

    • Free cribs/infant beds
    • Microwave
    • Refrigerator
    • Private bathroom
    • Television
    • Free toiletries

    What’s around

    • In Dilworth Mountain Estates
    • Orchard Park Mall - 22 min walk
    • Columbia Mountains - 1 min walk
    • Mission Creek Regional Park - 22 min walk
    • Mission Creek Golf Club - 2.9 mi / 4.6 km
    • Capri Mall - 2.9 mi / 4.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room
    • Room, 1 King Bed, Non Smoking (Leisure)
    • Room, 1 King Bed with Sofa bed, Non Smoking
    • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
    • Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)
    • Deluxe Room, 1 King Bed, Accessible, Non Smoking (Mobility)
    • Room, 2 Queen Beds, Non Smoking
    • Room, 2 Queen Beds, Accessible (Hearing)

    What’s around

    Landmarks

    • In Dilworth Mountain Estates
    • Orchard Park Mall - 22 min walk
    • Columbia Mountains - 1 min walk
    • Mission Creek Regional Park - 22 min walk
    • Mission Creek Golf Club - 2.9 mi / 4.6 km
    • Capri Mall - 2.9 mi / 4.7 km
    • Geert Maas Sculpture Gardens and Gallery - 3 mi / 4.8 km
    • Kelowna General Hospital - 3.9 mi / 6.2 km
    • Okanagan College - 4.1 mi / 6.5 km
    • UBC-Okanagan - 4.9 mi / 7.9 km
    • Okanagan Lake - 5.9 mi / 9.5 km

    Getting around

    • Kelowna Intl. Airport (YLW) - 10 min drive
    • Penticton, BC (YYF-Penticton Regional) - 67 min drive
    • Free airport shuttle
    map
    See on map
    1620 Powick Road, Kelowna, V1X7G5, BC, Canada

    At a glance

    Hotel size

    • This hotel has 120 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 4:00 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed*
    • Specific rooms only, restrictions apply*
    • 2 per room

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Transfers

    • Free airport shuttle from 4 AM to 10:30 PM*

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • Coffee/tea in a common area

    Things to do

    • Number of indoor pools - 1
    • 24-hour fitness facilities
    • Fitness facilities

    Working away

    • Business center
    • Number of meeting rooms - 1

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Elevator
    • ATM/banking

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible van parking
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Visual alarms in hallways
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 50-inch flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Microwave

    More

    • Daily housekeeping

    Fees & policies

    PetsPay at property

    • Pets are allowed for an extra charge of CAD 20.00 per pet, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 8 AM to 10 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.

    Also known as

    • Holiday Inn Express Kelowna East Hotel
    • Holiday Inn Express & Suites Kelowna - East, an IHG Hotel Hotel
    • Holiday Inn Express Kelowna East
    • Holiday Inn Express & Suites Kelowna - East Okanagan Valley
    • Inn Express Kelowna East
    • Holiday Inn Express Suites Kelowna East

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Holiday Inn Express & Suites Kelowna - East, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Electric vehicle charging is available.
    • Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.
    • Yes, pets are welcome, with a limit of 2 per room. There's a charge of CAD 20.00 per pet, per night. Service animals are exempt from fees.
    • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
    • Yes. Nearby restaurants include hoang gai (3-min walk), Cactus Club Cafe (6-min walk), and Montana's (6-min walk).
    • Yes, a free airport shuttle is available from 4 AM to 10:30 PM on request.
    • No, this hotel doesn't have a casino, but Lake City Casino (7-min drive) is nearby.
    • Holiday Inn Express & Suites Kelowna - East, an IHG Hotel has an indoor pool and a 24-hour fitness center.
    9.4.Exceptional.
    • 8.0.Very good

      Getaway

      Great place to stay. Clean and friendly. Covid aware. Only issue was to many people in the self serve breakfast area. Unable to maintain safe distance.

      Thirza, 2 night trip, Oct 9, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Nice hotel, but a few issues

      The hotel is nicely situated in the north part of Kelowna, close to shopping and restaurants. The hotel is in very nice shape with all amenities in good order. It is when you get into the room, and you are met with a dusty smell, mixed with body odor. The carpets are in need of cleaning (dusty smell) and the pillows and bed spreads need cleaning or replacing (body odor). In addition, don't get a room facing the highway. Sounds of street racing until early morning hours.

      John, 1 night trip, Oct 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      A great experience

      I enjoyed the stay there.. the staff were very friendly and helpful.. greeted me each time I came in and out.. the room and hotel in general were very clean and nicely done.. the free breakfast was very good.. a good mix of choices.. I made use of the gym.. which was well equipped.. the pool.. and the hot tub.. all were clean.. well maintained.. check in and the check out was quick and friendly.. I would highly recommend this hotel to anyone staying in Kelowna

      Louis, 4 night trip, Oct 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great Place!

      Beautiful establishment! We will definitely stay here again! Very clean and spacious. Friendly staff. Nice pool and hot tub. Breakfast buffet was nice as well!

      Lynn, 1 night family trip, Sep 18, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      helpful cheerful staff

      everything very good except lack of table and comfortable chairs in room.

      Lorraine, 4 night trip, Sep 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Would stay here again!

      Love it here!! Bed was super comfortable, room was clean, spacious and modern. Staff was friendly! Would definitely stay here again!!

      Shelley, 1 night trip, Sep 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      About the hotel review

      It was amazing. They have a really good service and also their breakfast was good. They were friendly, nice and helpful. The front desk was really nice.

      Asgedom, 2 night family trip, Sep 4, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Everything was great. Only complaint was no fan in the bathroom.

      Courtney, 1 night family trip, Sep 1, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      New and clean. Great location. Restaurants are just infront. Stores are nearby. Staff very accommodating. Definitely would stay again in our next trip to the Okanagan.

      SHERYLL, 1 night family trip, Aug 28, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Kelowna gem

      My six night stay at Kelowna Holiday Inn Express ranks as one of the best hotel experiences I have had, and I travel frequently. The staff from front desk to housekeeping to breakfast staff were always super friendly and welcoming. The hot tub worked efficiently and was hot as advertised, very relaxing after a round of golf. The property is very clean. Front entrance garbage overflowing on a couple of days could use more timely changing. The room was super clean, large, quiet and comfortable. Location between airport and downtown convenient. At over $200 CDN a night I would consider rate is high but I also recognize you get what you pay for and this stay was a quality experience

      Michael, 5 night trip, Aug 23, 2021

      Verified Hotels.com guest review

    See all 651 reviews