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Rethymno Palace

Photo gallery for Rethymno Palace

Aerial view
On the beach, beach towels, beach volleyball, beach bar
On the beach, beach towels, beach volleyball, beach bar
On the beach, beach towels, beach volleyball, beach bar
Seasonal outdoor pool

Overview of Rethymno Palace

VIP Access

Rethymno Palace

5.0 star property
Rethymno beachfront hotel with 2 restaurants and beach bar

8.4/10 Very good

58 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Adelianos Kampos, Rethymno, Crete Island, 71400
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Fitness center
  • Sauna
  • Beach towels
  • Seasonal outdoor pool
  • Children's pool
  • Beach bar
  • Pool bar
  • Room service
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Nikos Kazantzakis Airport (HER) - 66 min drive
  • Ioannis Daskalogiannis Airport (CHQ) - 68 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Cafe Greco - 12 min walk
  • Beach Bar Roulis - 13 min walk
  • Remember - 17 min walk
  • Mr. Gyros - 17 min walk
  • Zisis - 3 min drive

About this property

Rethymno Palace

Rethymno Palace offers an airport shuttle (available 24 hours) for EUR 95 per vehicle one-way. You can indulge in Swedish massages, facials, or aromatherapy, and Dining Room Nafsika, one of 2 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a beach bar, and a fitness center. Fellow travelers love the helpful staff.

All-inclusive

All-inclusive room rates at Rethymno Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 229 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM - noon
  • Express check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict dress code in the restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 75 kilometers*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Beach volleyball

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach towels

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Arcade/game room
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Languages

  • English
  • French
  • German
  • Greek
  • Italian

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

All-inclusive

All-inclusive room rates at Rethymno Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include Swedish massages, Thai massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Dining Room Nafsika - This buffet restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Erotokritos - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Safes in guestrooms can be used for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM
  • The seasonal pool is open from April to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property Registration Number 1041K015A0114800

Also known as

Rethymno Palace Hotel
Rethymno Palace Hotel
Rethymno Palace Rethymno
Rethymno Palace Hotel Rethymno

Frequently asked questions

Does Rethymno Palace offer free cancellation for a full refund?
Yes, Rethymno Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rethymno Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Rethymno Palace?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Rethymno Palace?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Rethymno Palace?
Yes, there's free self parking.
Is airport shuttle service offered by Rethymno Palace?
Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one-way.
What are the check-in and check-out times at Rethymno Palace?
You can check in from 2 PM - noon. Check-out time is 11 AM. Express check-in is available.
What is there to do at Rethymno Palace and nearby?
Have fun during the warmer months with activities such as volleyball. Enjoy amenities like 2 bars, a seasonal outdoor pool, and a sauna. Rethymno Palace also has a Turkish bath and an arcade, as well as a garden.
Are there restaurants at or near Rethymno Palace?
Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Cafe Greco (12-min walk), Beach Bar Roulis (13-min walk), and Zisis (2.1 mi).
Does Rethymno Palace have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Rethymno Palace like?
Rethymno Palace is a short 9-minute walk from Rethimno Kart and 4 minutes' walk from Platanes Beach.

Overall score and ratings

8.4

Very good

9.2/10

Cleanliness

8.3/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

Beautiful Hotel right on the beach. Air Con in first room did not work, they immediately tried to fix and after day 2 with still not Air con, they moved us to a different room.
Derek, 6-night trip with friends
Verified Hotels.com guest review

6/10 Good

Eranuhe, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay if you prefer outside the main town.
Generally, my stay was great—starting with my room (#400), which I highly recommend if you don’t mind having two single beds. The view is great (pool and ocean view). As always, there is one minor “problem” if we are picky. At one point I asked one if the younger server-helpers whether there was water available (because I asked after the breakfast buffet closed). Instead of going to check, he told me to go and check. The one server, Evaggelia, was fantastic!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was spotless and the staff were very friendly. Lovely location on the beach. Overall I couldn’t fault it.
Peter Jason, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing food
Sabrina, 6-night trip with friends
Verified Expedia guest review

4/10 Fair

Disappointing
Beach area did not match the photo it was rough and full of stones very difficult to actually get in the sea without hurting yourself, staff did not ask how our stay was and they charged us for an extra card for our room. The food was not 5 star standard looked like it was going stale. 3 star hotel at best.
jessie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dream getaway
Amazing location!!! On the beach, close to downtown, ready to go.
Paul, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hello the personnelle. Needs more training not highly qualified for the treatment they provide They are nice persons polite etc But do not meet the expertise. The rooms should meet more spa standards Like the hotels presentations are very impressive
Eranuhe, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Liza, 4-night trip with friends
Verified Hotels.com guest review