Had the duplex 4* for 2 nights.
Pro: Rooms are very clean, with wooden furniture, plenty of space. Bedroom with duble bed at second floor and the living room at third floor. We had 10% discount for the restaurant and the prices are decent. Spa was free for us. Sport equipment room available.
Negative: All the water from jacuzzi went on the floor, so we couldn’t use it. A light bulb was burned and wasn’t changed during our stay. No cofee or tea machine. An electric mug is available at the reception, but only knew about it when we checked out.
Conclusion: Carmen is a good 4 stars hotel, but small improvements would make it great!