Hierapark Thermal & Spa Hotel

Photo gallery for Hierapark Thermal & Spa Hotel

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4 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
4 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers
Premium bedding, desk, soundproofing, free WiFi

Overview of Hierapark Thermal & Spa Hotel

Hierapark Thermal & Spa Hotel

Family-friendly hotel in Pamukkale with free water park and spa

8.2/10 Very good

135 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is Rs 71
Price available on 27/05/2022
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190
Main amenities
  • 104 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 indoor pools and 2 outdoor pools
  • Free water park
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Goncali Station - 28 min drive
  • Saraykoy Station - 29 min drive
  • Denizli Station - 33 min drive
  • Airport shuttle (surcharge)

About this property

Hierapark Thermal & Spa Hotel

A great choice for a stay in Denizli, Hierapark Thermal & Spa Hotel features a free water park and offers an airport shuttle (available 24 hours) for EUR 30 per person. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. There are 2 outdoor pools and 4 indoor pools, and rooms get the details right with premium bedding and bathrobes. Fellow travelers say good things about the room service and walkable location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 4 floors


  • Check-in time starts at 2:00 PM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Pool table
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3014 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas


  • 3 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 2 outdoor pools
  • 4 indoor pools
  • Free water park
  • Full-service spa
  • Sauna
  • Steam room
  • Waterslide


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages spoken

  • English
  • German
  • Turkish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water


  • Daily housekeeping

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Hierapark Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.


Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per person (one way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Frequently asked questions

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Moustafa, 1-night trip
Verified Hotels.com guest review

6/10 Good

Das Essen war gut. Die Matratze wahr sehr schlecht. Sehr laut, bis 23 Uhr laute Musik. Das Hotel ist in Jahre gekommen.(unbedingt Renowierung notwendig!! )
Gerhard, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I really liked the thermal spa
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Elyes, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was amazingly helpful Good breakfast Included Dubner, it was ok Quiet area, shuttle bus to pammukale 40TL/person or local minibus 5TL/person Incredible view Perfect
1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We arrived after a long journey to a very friendly reception. The on-site hot springs will bring us back again!
1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel is situated on the very edge of the town with an amazing valley view. The biggest advantage was the thermal pool that was amazing. The hotel and the room were moderately clean with visible age and numerous scratches. Very basic things missing - phone number to the reception and room service menu. The personnel was welcoming but the room service was a big mess - I waited for the dinner more than 1,5 hours.
Milan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The receptionist said no reservation for me when I checked in. I showed him my confirmation number, my passport, nothing helped. then after a while seeing how I struggled in trying contact with Orbitz, he said “ ohh I got you”?!! Really?? So where was my booking before?? The room facility is dirty, and seem like no one cleaned it before we checked in. The staff cannot speak English at all. I just don’t feel welcomed to be here, and definitely I will not be back
1-night romance trip
Verified Orbitz guest review

2/10 Poor

Avoid it, useless, totally unacceptable
Such a shame, a place with good potential is being ruined by the management, staff and very bad food. A hotel should have basic service, some green tea, a vase, a pillow and some eatable food, chicken wings were served, worst than KFC, most of the breakfast were the leftovers from previous night buffet. Staff moody, room condition not good, shower slow and so forth. I travel more than 80 days per year, this place they have totally lost the plot, find another hotel
Dr Miguel, 3-night trip
Verified Hotels.com guest review