All properties in Jackson, Mississippi, United States of America

The Westin Jackson

4-star hotel with spa, near Jackson Convention Complex


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  • The Westin Jackson
  • The Westin Jackson
  • Indoor Pool
  • Bathroom
  • The Westin Jackson
The Westin Jackson. Image 1 of 62.
1 / 62The Westin Jackson
  • It was an amazing stay

    Apr 10, 2021

  • Happy with room and staff but added cost of $22.00 a night for parking is ridiculous.…

    Mar 26, 2021

See all 374 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 203 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Downtown Jackson
  • Jackson Convention Complex - 7 min walk
  • Mississippi Coliseum - 20 min walk
  • Jackson State University (JSU) - 37 min walk
  • Mississippi Governor's Mansion - 5 min walk
  • Russell C Davis Planetarium - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking, Corner
  • Club Room, 1 King Bed, Non Smoking, Corner
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Executive Suite, 1 King Bed


  • In Downtown Jackson
  • Jackson Convention Complex - 7 min walk
  • Mississippi Coliseum - 20 min walk

What’s around


  • In Downtown Jackson
  • Jackson Convention Complex - 7 min walk
  • Mississippi Coliseum - 20 min walk
  • Jackson State University (JSU) - 37 min walk
  • Mississippi Governor's Mansion - 5 min walk
  • Russell C Davis Planetarium - 5 min walk
  • Mississippi Museum of Art - 5 min walk
  • International Museum of Muslim Cultures - 6 min walk
  • Old Capitol Museum - 7 min walk
  • Mississippi State Capitol - 12 min walk
  • Dr. A. H. McCoy Federal Building - 13 min walk

Getting around

  • Evers Intl. Airport (JAN) - 16 min drive
  • Madison, MS (DXE-Bruce Campbell Field) - 17 min drive
  • Jackson Station - 13 min walk

At a glance

Hotel size

  • This hotel has 203 rooms


  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets stay free (dogs only)
  • 1 per room
  • Food and water bowls available


  • WiFi in public areas*
  • WiFi in rooms*


  • Onsite valet parking (USD 22 per day; includes in/out privileges)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)

Working away

  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage


  • Elevator
  • ATM/banking


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • French
  • Hindi
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • 50-inch LED TV
  • IPod docking station

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a spa tub.

The spa is open select days.


Estelle Wine Bar/Bistro - This bistro specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Small print

Also known as

  • Westin Jackson Hotel
  • Westin Jackson
  • The Westin Jackson Hotel
  • The Westin Jackson Jackson
  • The Westin Jackson Hotel Jackson

Optional extras

Valet parking costs USD 22 per day with in/out privileges

Breakfast costs between USD 5 and USD 50 per person (approximately)

WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

WiFi is available in public areas for USD 12.95 per day (rates may vary)


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, The Westin Jackson does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 22 per day.
  • Yes, there's an indoor pool.
  • Yes, dogs stay free, with a limit of 1 per room. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Estelle Wine Bar/Bistro offers local cuisine. Nearby restaurants include Keifer's Downtown (5-min walk), Hal and Mal's (7-min walk), and Parlor Market (11-min walk).
  • The Westin Jackson has a spa and an indoor pool, as well as a health club.
  • 10.0.Exceptional

    Great Business Hotel

    I an 2 colleagues had a 3-day business stay and meetings in Jackson and this hotel was a pleasure to stay in and end our long days at.

    Michael, 1 night business trip, Mar 15, 2021

    Verified guest review

  • 8.0.Very good

    Recommended Business Hotel

    Great hotel which made for a comfortable business trip.

    Michael, 2 night business trip, Mar 14, 2021

    Verified guest review

  • 8.0.Very good

    Pleasant Stay

    The stay was very nice. The hotel staff was friendly and courteous. Valet couldn’t find our keys twice due to someone on the previous shift putting them in the wrong place. Once I notified the front guest attendant she removed the valet charge from my bill. She went above and beyond! I will be coming back in the near future!!

    jasmine, 1 night trip, Feb 27, 2021

    Verified guest review

  • 8.0.Very good

    Nice enough

    Eric, 2 night trip, Feb 20, 2021

    Verified guest review

  • 6.0.Good

    High Hopes...

    Short stay. Overall the hotel seemed nice. The bathroom in my first room was filthy. They moved me to another room. I ordered dinner for almost $40. The entree was tiny. I posted a pic before eating... I didn't say anything. I just ate and passed out. My stay should have been much better .

    Shelby, 1 night trip, Feb 5, 2021

    Verified guest review

  • 10.0.Exceptional

    It was a beautiful hotel with lovely modern interior design. The staff was friendly but they did lose my reservation. Also the bistro was nice but I received dirty looks for not being dressed a certain way. Not the hotels fault.

    Katlyn, 1 night family trip, Jan 15, 2021

    Verified Expedia guest review

  • 6.0.Good

    Disappointing for a Westin

    I checked in with a dog and pick this hotel specifically because they said they were dog friendly. I called in advance and even when I walked in the response was clueless about the amenities their website said they provide for canine guests. What should have been an easy response, "we will send something up, Took a couple requests. The room had a strong smell of stale cigar in the entry way. I expected more from a Westin. The other concern was that valet parking was across the street in a open parking lot, not fencedem in and not secured.

    Theresa, 1 night trip, Dec 18, 2020

    Verified guest review

  • 10.0.Exceptional

    Family Stay for Cheer Competition

    We stayed at the Westin for a cheer competition at the Jackson Convention Complex. The cheer complex was very nearby (could have walked if we wanted to), and being December, the hotel had a couple of big, beautiful Christmas Trees that helped give the hotel a festive holiday feel. Our only complaint was that there are no locks on the bathroom doors. Otherwise, great little weekend trip.

    Rachel, 1 night family trip, Dec 4, 2020

    Verified guest review

  • 8.0.Very good

    Heavy doors need to be retrofitted with mechanism so they don’t thud when they close and lock.

    Marcia, 1 night romance trip, Nov 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice & clean!! Staff was very welcoming & showing southern hospitality

    2 night family trip, Oct 21, 2020

    Verified Expedia guest review

See all 374 reviews