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View all photos for Hillside Pavilion with Private Pool

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Hillside Pavilion with Private Pool

  • 162 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Green View Bungalow

View from room

Green View Bungalow

  • 95 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Ocean Pavilion With Private Pool

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Ocean Pavilion With Private Pool

  • 162 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Beachfront (Sharing Pool)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Villa, 3 Bedrooms, Beachfront (Sharing Pool)

  • 330 sq m
  • Beach view
  • Sleeps 7
  • 2 King Beds and 2 Large Twin Beds

View all photos for Bungalow, Garden View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Bungalow, Garden View

  • 75 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Beach Front Bungalow

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Beach Front Bungalow

  • 95 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Bungalow, 2 Bedrooms, Garden View

Flat-screen TV, Netflix

Family Bungalow, 2 Bedrooms, Garden View

  • 162 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

At a glance

Hotel size

  • 81 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle from 7:00 AM to 7:00 PM*
  • Free ferry terminal shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • On a private beach
  • Kayaking
  • Snorkeling

Working away

  • Meeting rooms
  • Conference space (30 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Room amenities

Be entertained

  • Flat-screen television
  • Netflix

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

DAVID, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Overpriced, noisy, terrible service
This hotel is hugely overpriced and poorly managed. I booked an Ocean Pavilion With Private Pool, in hopes that it is what they advertise it is. Well, it's not: it's extremely noisy, there is no hot water, the service is terrible and the air is filled with toxic smoke from burning trash pits around the hotel. I deeply regret wasting so much money on this hotel that is so far from a 4-star luxury resort that is advertised. On the hotel website they are selling 'peace and tranquility', it's nothing like that in reality. All of the ocean bungalows with private pools are located on the east side of the property. The problem is that right at the edge of the property there is a fishing village with a karaoke bar. The wailing starts as early as 1pm and doesn't end until well after midnight every day and each of those $500+ per night rooms are exposed to some local yelling and squealing for hours on end. It's so loud all those bungalows shake, it is impossible to be on the terrace. It's awful. Not one person at the reception understood English. The reception manager said that because the noise was coming from outside the hotel property there was nothing he would do, made a few sexist and misogynistic remarks and gestures trying to silence me. The wailing continued every single day, it never stops and the staff know it very well. We asked for a partial refund as we weren't able to use many of the amenities we paid for and were told they would get back to us. We never got the refund.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tropical Paradise
Absolutely beautiful! The resort truly feels like you are on a tropical island and not in a concrete jungle like so many of the other resorts. The free shuttle into town works well, but it’s just as easy to get a Grab or taxi. The beach and pools are beautiful to swim in or simply lie around… the only request would be some more mosquito repellent tools!!
Gio restaurant and small beach
Main beach
Sunrise View from ocean front room
Natalie, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The resort was like paradise. Every little detail was well thought out and beautiful, The staff were friendly, welcoming and hard working. The beach was beautiful and very clean. The food was lovely. All in all it was paradise!
Verified Expedia guest review

10/10 Exceptional

Juliana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great and quite place. I’d love to come back to this hotel in the future. I also have a great romantic dinner experience here as well. Definitely give them 10/10.
QUANG, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Totally great. Stayed 18 days. Most relaxed vacation I ever had. Staff was so friendly and helpful. Coral reef right off beach. Breakfast buffet was outstanding, so much variety.
Terry, 18-night family trip
Verified Expedia guest review

4/10 Fair

AKINA, 4-night trip
Verified Expedia guest review

4/10 Fair

Aaron, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Marc, 1-night trip
Verified Hotels.com guest review