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Viceroy Chicago, Chicago, United States of America

4.5-star4.5 stars
1118 North State Street, Chicago, IL, 60610, United States of America

Luxury hotel with 2 restaurants, near John Hancock Center
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 836 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

  • Very nice but room is a little cramped. Tesla with gull wing doors, when available for…Aug 14, 2019
  • Beds and pillows not comfortable, very expensive for what it was.Aug 13, 2019

Viceroy Chicago, Chicago, United States of America

from Rs14,691
  • Viceroy, Suite, Lake View
  • Penthouse
  • Viceroy, Deluxe Room, 1 King Bed, Accessible
  • Viceroy, Deluxe Room, 1 King Bed
  • Viceroy, Room, 1 King Bed, Lake View
  • Viceroy, Deluxe Room, 2 Queen Beds, Lake View
  • Viceroy, Deluxe Room, 2 Queen Beds
  • Viceroy, Grand Room, 1 King Bed
  • Viceroy, Grand Room, 1 King Bed, Lake View
  • Viceroy, Junior Suite
  • Viceroy, Junior Suite, Terrace
  • Viceroy, Room, 1 King Bed

What’s around Viceroy Chicago, Chicago, United States of America

Landmarks

  • In Near North Side
  • John Hancock Center - 8 min walk
  • Water Tower Place - 9 min walk
  • Chicago Water Tower - 10 min walk
  • Tribune Tower - 19 min walk
  • Wrigley Building - 20 min walk
  • Chicago Riverwalk - 22 min walk
  • Chicago Theatre - 23 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 29 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 29 min drive
  • Chicago, IL (PWK-Chicago Executive) - 38 min drive
  • Millennium Station - 28 min walk
  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Clark-Division Station - 5 min walk
  • Chicago Station (Red Line) - 8 min walk
  • Grand Station (Red Line) - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 3600
  • Conference space size (meters) - 334.44
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 55-inch Smart TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Somerset - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Devereaux - This rooftop bar specializes in American cuisine and serves lunch and light fare. Open daily.

Viceroy Chicago, Chicago, United States of America’s small print

Also known as

  • Viceroy Chicago Hotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

  • The seasonal pool is open from May to October.
  • Pool access available from 8 AM to 6 PM.
  • Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • Resort fee: USD 20 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • In-room bottled water
    • Additional inclusions

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Valet parking costs USD 72.00 per day with in/out privileges

    Breakfast costs between USD 10.00 and USD 25.00 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of USD 50 per pet, per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Exceptional 9.6 From 761 reviews

    Fair 4.0
    Chip Reader Relays
    This was our 3rd or 4th stay at the Viceroy. In the past, the service and facilities have also been spectacular. This time was a disappointment from the very beginning. Our two day stay had been prepaid. At check in, a younger employee informed me that he kept getting an error for my debit card which he needed to charge $300.00 for incidentals. He told me that my alternative was to give him $800.00 in cash. The nearest ATM for my bank was over 5 blocks away. So, after walking over 10 blocks to withdraw additional cash, I asked the employee to try the card again. He said it gave him a different error code. I explained to him that I had no issues with the card in withdrawing cash from an ATM. After a prolonged discussion, he asked an assistant manager to help me. I explained the situation and the fact that I had to walk over 10 blocks to obtain cash. When she inserted my debit card into a different chip reader she said it went through and everything was fine. However, there was no apology or explanation as to why I had to walk over 10 blocks to be able to resolve this problem by simply trying a different chip reader. Additionally, the mattresses and pillows were not nearly as comfortable as on other occasions so we didn't get the relaxing nights of sleep that we had anticipated from our prior stays. Apparently, it is time for management to purchase some new mattresses and pillows. Everything considered, we will rethink any future stays at the Viceroy.
    Brian, us2 night romance trip
    Exceptional 10.0
    Great location, modern amenities, in luxury space
    Great location, comfortable rooms, state of the art media console, fun rooftop bar, eclectic decor. The rooftop pool is very small but perfect for a refreshing dip while laying out on one of the handful of lounge chairs. Not ideal for families or children however. The media hookups in the room use Android TV and your blue tooth to connect so you can stream your apps and anything else from your phone or laptop. Plenty of outlets throughout the small “deluxe” corner room I stayed in. Comfy bed, pillows, fluffy towels, bathrobes and slippers. Powerful and roomy shower with hand attachment. No bath tub but I didn’t miss it. Staff was friendly but no one gave me exceptional service to the level that I remembered their name which is fine.
    Ryan, us5 night business trip
    Exceptional 10.0
    Birthday Fun!
    I was in Chicago celebrating my birthday with my girlfriends. We had tickets for Hamilton and shopping planned. The Viceroy Hotel was very busy that day for check-in. We tried to get into our room at 10:00am, but there was a line to check-in even that early. The staff at the Viceroy called us when our room was ready. Once we got into our room we discovered they had a small bottle of champagne and a box of darling sweets. What a surprise, a very sweet surprise! We enjoyed our stay immensely! It was a first time stay for one of my girlfriends, and she loved it so much that she said she was going to come back and stay there again. It was my 4th visit and of course, I will come back again. One thing that I would mention is that the toilet room wall needed to be cleaned. That was the only thing that I noticed! I did tell the front desk about it when I checked out.
    Mary Jo, us1 night trip with friends
    Poor 2.0
    Will never stay there again.
    I was charged with "resort fee" when I checked out. Simply using the hotel's WiFi would incur the charge. The hotel also charged $72 for overnight parking when nearby same-class hotels charging $40. Viceroy Chicago's room rate was already on the high side of when compared to similar quality hotels nearby, I felt no reason to stay there again in the future.
    us1 night business trip
    Exceptional 10.0
    Viva Viceroy!
    The Viceroy in Chicago is in a fantastic location, straddling some local neighborhoods and the more touristy and shopping areas along the Magnificent Mile! Head north and west and you will find some of Chicago's finer local eateries and amenities. Head south and east and the full pleasure of the Gold Coast is yours, plus the tourist destinations. Only complaint is the Viceroy pool doubles as a rooftop lounge for guests and others; and you feel compelled to buy a drink, even if you just want to swim. But the view is amazing!!!
    Bob, us3 night romance trip

    Viceroy Chicago, Chicago, United States of America

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