Sama Heights Resort Jebel Shams

Photo gallery for Sama Heights Resort Jebel Shams

Grand Chalet | Living room
Reception
Panoramic Double Room, 1 Queen Bed, Non Smoking, Mountain View | Rollaway beds
Signature Suite, 1 King Bed, Non Smoking, Valley View | Rollaway beds
Breakfast and dinner served

Overview of Sama Heights Resort Jebel Shams

Sama Heights Resort Jebel Shams

3.0 star property
3-star Rustaq hotel with restaurant
8.4 out of 10 Very good
8.4/10 Very good

29 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Airport transfer
  • Free parking
  • Restaurant
  • 24/7 front desk
Map
Jebel Shams Road 111, Rustaq, 2407
Main amenities
  • Daily housekeeping
  • Restaurant
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Picnic area
  • Barbecue grills
  • Playground
For families
  • Children stay free
  • Playground on site
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Garden

Room options

About this area

Getting around

  • Muscat Intl. Airport (MCT) - 69.4 miles/111.7 km
  • Airport shuttle (surcharge)
Map

About this property

Sama Heights Resort Jebel Shams

A great choice for a stay in Rustaq, Sama Heights Resort Jebel Shams features an airport shuttle. Guests looking for a bite to eat can check out Restaurant, which serves breakfast and dinner. A terrace and a garden are other highlights. The helpful staff and location get good marks from fellow travelers.

Languages

Arabic, English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9 AM
  • Restaurant
  • Coffee shop
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Playground

Services

  • 24-hour front desk

Facilities

  • Built in 2010
  • Garden
  • Picnic area
  • Terrace

Room amenities

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Toilet paper

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Restaurant - This restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for OMR 20.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property provides mattresses on the floor for extra bedding.

Also known as

Sama Heights Resort Jebel Shams Al Hamra
Sama Heights Jebel Shams Al Hamra
Al Hamra Sama Heights Resort Jebel Shams Safari/Tentalow
Sama Heights Resort Jebel Shams Al Hamra
Sama Heights Jebel Shams Al Hamra
Sama Heights Jebel Shams
Safari/Tentalow Sama Heights Resort Jebel Shams Al Hamra
Sama Heights Resort Jebel Shams Rustaq
Sama Heights Jebel Shams Rustaq
Safari/Tentalow Sama Heights Resort Jebel Shams Rustaq
Rustaq Sama Heights Resort Jebel Shams Safari/Tentalow
Safari/Tentalow Sama Heights Resort Jebel Shams
Sama Heights Jebel Shams
Sama Heights Jebel Shams
Sama Heights Resort Jebel Shams Hotel
Sama Heights Resort Jebel Shams Rustaq
Sama Heights Resort Jebel Shams Hotel Rustaq

Frequently asked questions

Does Sama Heights Resort Jebel Shams offer free cancellation for a full refund?
Yes, Sama Heights Resort Jebel Shams does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sama Heights Resort Jebel Shams?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sama Heights Resort Jebel Shams?
Sorry, pets aren't allowed.
Is parking offered on site at Sama Heights Resort Jebel Shams?
Yes, there's free self parking.
Is airport shuttle service offered by Sama Heights Resort Jebel Shams?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sama Heights Resort Jebel Shams?
You can check in starting at 2 PM. Check-out time is 11 AM.
What is there to do at Sama Heights Resort Jebel Shams and nearby?
Sama Heights Resort Jebel Shams has a picnic area and a garden.
Are there restaurants at or near Sama Heights Resort Jebel Shams?
Yes, there's an onsite restaurant, Restaurant.
What's the area around Sama Heights Resort Jebel Shams like?
Sama Heights Resort Jebel Shams is located a short 1-minute walk from Jebel Shams. Travelers say this hotel is in a good location.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

10.0/10

Amenities

8.1/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Kate, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall a great place to stay and very much recommended. There isn’t much accommodation choice in jebel shams but you will be very happy here - the service was great (the dining room staff are so kind) and the rooms are basic but very nice. Setting is of course beautiful and it’s just a short drive to the start of the w6 hike as well as other beautiful vistas. The only fault would be that we booked an Arabic tent and upon arrival were ‘upgraded’ to a bungalow - however it turned out that they hadn’t actually finished building the Arabic tents so not only was the website misleading but the so called upgrade was for their convenience, not to please us! Regardless the room was nice and we were very happy with our stay. Good range of food for breakfast and dinner buffets and great value for money. No WiFi which could be inconvenient for some guests but we personally enjoyed it.
1-night trip
Verified Expedia guest review

8/10 Very good

Quiet and great place...
Great location for the price. Very friendly and helpful staff.
Pamela, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Good launching pad for Djebel Shams
Great location, close to the Wadi Ghul viewpoints and hiking trails. Mountain-view room was roomy and comfortable. Good buffet for breakfast and dinner (included). But, the front desk staff was not really friendly, and there was no WiFi.
Verified Hotels.com guest review

8/10 Very good

Quite and relaxing place
Nice atmosphere, essential, nothing fancy, nothing missing
Francesco, 1-night trip
Verified Expedia guest review

8/10 Very good

It was convenient for hiking the balcony trail. Service was friendly, accommodations were clean and comfortable, and the food was gof.
1-night trip
Verified Expedia guest review

6/10 Good

Many kids there. Problem with bad smell from bathroom.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Very nice location, and great value for money.
Staff were friendly but didn’t seem to be many around in the restaurant at breakfast and dinner. Situated ideally for anyone wishing to trek in jebel Shams. The tents understandably get cold at night, but a convection heater is provided for your convenience. Rooms were clean and comfortable, the lighting could have been a bit better as it seemed quite dark inside. The reception had no record of our booking or payment, but we’re very good at sorting this out and didn’t delay our check in.
Suhail, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Philippe, 1-night trip
Verified Hotels.com guest review