Guests
All properties in Hakone, Kanagawa Prefecture, Japan

Masutomi Ryokan

Hakone ryokan on river

  • Free WiFi and free parking

Image gallery

  • Beach
  • Beach
  • Japanese Style Economy Room, Shared Bathroom - In-Room Dining
  • Deluxe Room, Shared Bathroom - Bathroom
  • Beach
Beach. Image 1 of 76.
1 / 76Beach
656 Yumoto, Hakone, 250-0311, Kanagawa, Japan
10.0.Exceptional.
  • Spent a night here during winter in Hakone on a solo trip and had a beautiful time. The…

    Jan 29, 2020

  • Such a great place! Staff was very friendly, and did their best through the language…

    Oct 30, 2019

See all 2 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 9 smoke-free guestrooms
  • Housekeeping (on request)
  • Hot springs
  • Breakfast available
  • Luggage storage
  • Limited hour front desk

Feel at home

  • Refrigerator
  • Free toiletries
  • Hair dryer
  • In-room climate control (air conditioning)
  • Flat-panel TV
  • Satellite TV service

What’s around

  • In Yumoto
  • Odawara Castle - 4.2 mi / 6.7 km
  • Hakone Open Air Museum - 5.1 mi / 8.2 km
  • Hakone Kowakien Yunessun - 5.4 mi / 8.6 km
  • Lake Ashi - 6.9 mi / 11.1 km
  • Ōwakudani - 7.1 mi / 11.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Japanese Western Style Deluxe Twin Room with Open-air Bath
  • Japanese Western Style Superior Room, Shared Bathroom
  • Japanese Western Style Twin Room, Shared Bathroom
  • Japanese Style Room, Shared Bathroom
  • Japanese Style Economy Room, Shared Bathroom
  • Deluxe Room, Shared Bathroom

What’s around

Landmarks

  • In Yumoto
  • Odawara Castle - 4.2 mi / 6.7 km
  • Hakone Open Air Museum - 5.1 mi / 8.2 km
  • Hakone Kowakien Yunessun - 5.4 mi / 8.6 km
  • Lake Ashi - 6.9 mi / 11.1 km
  • Ōwakudani - 7.1 mi / 11.5 km
  • Hakone Shrine - 7.3 mi / 11.8 km
  • Mishima Sky Walk - 14 mi / 22.6 km
  • Atami Sun Beach - 15.9 mi / 25.5 km
  • Gotemba Premium Outlets - 15.9 mi / 25.6 km

Getting around

  • Hakone Yumoto Station - 6 min walk
  • Hakone Ohiradai Station - 6 min drive
  • Hakone-Itabashi Station - 8 min drive
map
See on map
656 Yumoto, Hakone, 250-0311, Kanagawa, Japan

At a glance

Size

  • 9 rooms

Arriving/leaving

  • Check-in time 3 PM-8 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

At the property

Food and drink

  • Full breakfast daily (surcharge)
  • Kaiseki meal served

Services

  • Front desk (limited hours)
  • Luggage storage

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: JPY 150 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of JPY 2200 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and cash.

This property is licensed under an applicable law.Property Registration Number 神奈川県指令小保第192-8

Also known as

  • Masutomi Ryokan Hakone
  • Masutomi Hakone
  • Masutomi
  • Masutomi Ryokan Ryokan
  • Masutomi Ryokan Hakone
  • Masutomi Ryokan Ryokan Hakone

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Masutomi Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 8 PM. Check-out time is 10 AM.
  • Yes. Nearby restaurants include Yamasoba (4-min walk), Sagamiya (6-min walk), and Sagamiya (6-min walk).
  • Onsite recreation at Masutomi Ryokan includes hot springs.