Beside the fact that this property is amazing with its iconic gap and historic rooms the staff is so excited to serve and friendly. Yunes, Renzo, Luca made this stay the best experience.
Yunes made sure at check in we were welcomed, walked through the property, down to getting the right temperature in our room.
Luca was a lifesaver because we were arriving at 11pm and he walked us through the train schedule and how to deal with the train strike down to getting us bus/train/route number so we would arrive ok despite the situation. Renzo was the best front desk person asking us what we like to so and recommending the best hike in Bellano once he found out we love to hike. He shared that he hiked it often and it's his favorite.
Because of the staff we would come back here again and again 10/10!!!!