Guests
All properties in Kobe, Hyogo Prefecture, Japan

Candeo Hotels Kobe Torroad

3.5-star hotel with restaurant, near Meriken Park

  • Free WiFi
From
Rs5,500

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  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Outdoor Spa Tub
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3-8-8, Sannomiya-cho, Chuo-ku, Kobe, 650-0021, Hyogo, Japan
8.8.Fabulous.
  • The mattress is neither too soft nor too hard, perfect, I have nice sleeps. The room is…

    Oct 8, 2021

  • Small room. No place for a suitcase. No USB outlets. Curtains don’t block out the…

    Sep 12, 2021

See all 440 reviews

Official standards

This property advises that it adheres to Coronavirus Guidelines (Japan) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Transport options
Walkable
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 160 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Sauna
  • 24-hour front desk

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Kobe City Centre
  • Meriken Park - 15 min walk
  • Kobe Tower - 15 min walk
  • Kobe Harborland - 21 min walk
  • Port of Kobe - 2.6 mi / 4.2 km
  • Kobe University - 5.1 mi / 8.2 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Queen Room, Non Smoking
  • King Room, Non Smoking
  • Twin Room, Non Smoking
  • Corner Twin Room, Non Smoking
  • Deluxe Twin Room, Non Smoking
  • Queen Room for 1 person, Non Smoking
  • King Room for 2 people, Non Smoking
  • Queen Room for 2 people, Non Smoking
  • Corner Twin Room for 2 people, Non Smoking
  • Twin Room for 2 people, Non Smoking
  • Deluxe Twin Room for over 2 people, Non Smoking

What’s around

Landmarks

  • In Kobe City Centre
  • Meriken Park - 15 min walk
  • Kobe Tower - 15 min walk
  • Kobe Harborland - 21 min walk
  • Port of Kobe - 2.6 mi / 4.2 km
  • Kobe University - 5.1 mi / 8.2 km
  • Hanshin Koshien Stadium - 11.4 mi / 18.3 km
  • Arima Hot Springs - 12.4 mi / 20 km
  • Mount Rokko - 12.7 mi / 20.5 km

Getting around

  • Kansai Intl. Airport (KIX) - 51 min drive
  • Kobe Airport (UKB) - 10 min drive
  • Itami Airport (ITM) - 23 min drive
  • Kobe Sannomiya Station - 10 min walk
  • Kobe Station - 21 min walk
  • Kobe Kasuganomichi Station - 27 min walk
  • Kyukyoryuchi Daimarumae Station - 2 min walk
  • Motomachi Station - 3 min walk
  • Sannomiya Hanadokeimae Station - 7 min walk
map
See on map
3-8-8, Sannomiya-cho, Chuo-ku, Kobe, 650-0021, Hyogo, Japan

At a glance

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 984 ft (JPY 2300 per night), from 3:00 PM to 11:00 AM; reservations required; discounts available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant

Things to do

  • Sauna

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 14
  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Services include massages. Public bath/onsen services include an indoor public bath (no minerals).

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of JPY 1980 for adults and JPY 1430 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs JPY 2300 per night (984 ft away; open 3:00 PM to 11:00 AM)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Candeo Hotels Kobe Torroad Hotel
  • Candeo Hotels Torroad Hotel
  • Candeo Hotels Torroad
  • Candeo Hotels Kobe Torroad Kobe
  • Candeo Hotels Kobe Torroad Hotel
  • Candeo Hotels Kobe Torroad Hotel Kobe

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Ippudo (4-min walk).
  • Candeo Hotels Kobe Torroad has a sauna.
8.8.Fabulous.
  • 8.0.Very good

    Very clean, in a super convenient location - recommended!

    1 night business trip, May 8, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Poor service responsiveness

    Nice hotel, great location but not very accommodating service. When I wanted to have the breakfast, they told me I was not allowed as I had to have booked in advance. Not a great way to treat a guest who is happy to pay ¥1,800.

    1 night trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely hotel, excellent location with nicely designed rooms.

    Bob, 1 night business trip, Dec 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It’s very convenient. Very close to Sannomiya and Motomachi station. Nice open air spa on the top floor. Japanese style breakfast is excellent

    1 night family trip, Aug 27, 2020

    Verified Expedia guest review

  • 6.0.Good

    The receptionist was a very nice, young man.

    2 night trip, Aug 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location approaching the railway station. Facilities are also designed to meet our needs such as hot spring. Approaching the China town with so many different kinds of restaurants such as Canton + Hong Kong Dim Sum & Yam Cha, Shanghai, Szechuan and Peking. Shopping streets are also nearby so that no worries of how to enjoy your stay over there!

    2 night trip, Jan 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel has sky spa and you can enjoy and relax

    2 night family trip, Jan 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    EXCELLENT

    excellent hotel. Top notch breakfast, clean spa, they thought of everything

    Ryan, 1 night trip, Jan 6, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The sound isolation is not good at all.

    I have been arranged to a room facing to the road. Even though I closd and locked the window, I still can hear the sound made by vehicles outside. I think this is the point the Hotel really need to improve.

    SHIHHE, 1 night trip, Dec 31, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The big public bath on top floor was really nice. Outside bath was refreshing.

    Haruka, 1 night family trip, Dec 19, 2019

    Verified Hotels.com guest review

See all 440 reviews