Mövenpick Hotel & Residences Nairobi

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Outdoor pool
View from room
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
View from room

Overview of Mövenpick Hotel & Residences Nairobi

Mövenpick Hotel & Residences Nairobi

5.0 star property
Luxury hotel with 2 restaurants, near Arboretum

8.0/10 Very good

63 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Mkungu Close, Westlands, Nairobi
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool access
  • Breakfast available
  • 24-hour fitness center
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference center
  • Business center
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • University of Nairobi - 35 min walk
  • The Sarit Centre - 1 min drive
  • Westgate Shopping Mall - 1 min drive
  • Nairobi National Museum - 2 min drive
  • Kenya National Theatre - 9 min drive
  • Aga Khan University Nairobi - 3 min drive
  • Uhuru Park - 10 min drive
  • City Market - 11 min drive
  • Jeevanjee Gardens - 4 min drive
  • Kenyatta Mausoleum - 4 min drive

Getting around

  • Nairobi (WIL-Wilson) - 9 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive
  • Syokimau Station - 20 min drive
  • Nairobi Station - 21 min drive
  • Syokimau SGR Railway Station - 24 min drive
  • Airport shuttle (surcharge)

About this property

Mövenpick Hotel & Residences Nairobi

Placing you within a 15-minute drive of Thika Road Mall and Nairobi National Park, Mövenpick Hotel & Residences Nairobi offers an airport shuttle (available 24 hours) for USD 80 per vehicle. You can visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy, and Baluba- Main dinning , one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a 24-hour fitness center, and a fitness center are other highlights at this luxurious hotel. The helpful staff and restaurant get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 276 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)
  • Outlet covers

What to do

  • Access to nearby outdoor pool

Working away

  • Business center
  • 14 meeting rooms
  • Conference center (30460 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Swimming pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • DVD player
  • 40-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Revitalize has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily.

Dining

Baluba- Main dinning - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Mesa - This tapas bar specializes in Latin American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The View- Roating Rest. - This fine-dining restaurant serves lunch and dinner. Open daily.
Kijani - This bar overlooks the pool. Open daily.
Pool - This bar specializes in international cuisine and overlooks the pool. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 30 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 80 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-in between midnight and 9:00 AM can be arranged for an extra charge (amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Mövenpick Hotel Nairobi
Mövenpick Nairobi
Mövenpick Hotel Residences Nairobi
Movenpick & Residences Nairobi
Mövenpick Hotel & Residences Nairobi Hotel
Mövenpick Hotel & Residences Nairobi Nairobi
Mövenpick Hotel & Residences Nairobi Hotel Nairobi

Frequently asked questions

Overall score and ratings

8.0

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Peter, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The next time I hope family apartment area will be open to guests. Thank you
Mohamed, 5-night trip
Verified Expedia guest review

10/10 Exceptional

A very comfortable stay
Located close to the Nairobi city center, Movenpick offers much. The rooms are spacious and very clean. The hotel has 2 restaurants, a beautiful pool and pool deck to enjoy food and drinks. The security is good and the service, excellent. The concierge assisted in arranging tours.
Shelley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

HAGAR, 5-night business trip
Verified Expedia guest review

6/10 Good

Great location, my room was spacious and clean but no sound insulation. The staff were not conscientious of this and I could also hear anything someone did from the adjacent room. The hotel bar service was painfully slow which made meetings at the hotel quite frustrating. Overall the hotel is satisfactory but more effort from the staff is needed to get the quality up to where it should be for an international chain like movenpick
Andrew, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent gold star service
From the moment I arrived the staff were courteous and polite. They were helpful in every way. Anne at the reception was excellent, going that extra mile. Fred also provided great service and Charles in the rotating restaurant is the perfect host with his gold star service. Esther was also great with breakfast. The food here is the best. The room was spacious, warm, clean and the bed was very comfortable.
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!
Kojo Twum, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Peter, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Spacious and friendly staff
3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff.. good location..good food
Ayse Banu, 1-night business trip
Verified Hotels.com guest review