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LABNA' Suites Tulum

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Superior Suite | 1 bedroom, in-room safe, individually decorated, free WiFi
Terrace/patio
Deluxe Room | 1 bedroom, in-room safe, individually decorated, free WiFi
Superior Suite | 1 bedroom, in-room safe, individually decorated, free WiFi
Superior Suite | 1 bedroom, in-room safe, individually decorated, free WiFi

Overview of LABNA' Suites Tulum

LABNA' Suites Tulum

2.5 star property
Tulum hotel with restaurant and bar/lounge

6.4/10 Good

53 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Separate bedrooms
  • Restaurant
Map
Calle Neptuno Esq. Calle Andromeda, Tulum, QROO, 77760

Room options

About this area

What's nearby

  • In Tulum City Center
  • Tulum National Park - 6 min drive
  • Gran Cenote - 12 min drive
  • Playa Paraiso - 15 min drive
  • Tulum Beach - 16 min drive
  • Tulum Mayan Ruins - 20 min drive
  • Sian Ka'an Biosphere Reserve - 34 min drive
  • Xel-Há Park - 18 min drive
  • Dos Ojos Cenote - 114 min drive

Getting around

  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • Don Cafeto - 2 min walk
  • La Parrillada - 3 min walk
  • La nave - 3 min walk
  • El Pollo Bronco - 4 min walk
  • La Hoja Verde - 4 min walk

About this property

LABNA' Suites Tulum

Placing you 3.6 mi (5.9 km) from Tulum Beach and 4.2 mi (6.8 km) from Tulum Mayan Ruins, LABNA' Suites Tulum offers an airport shuttle (available 24 hours) for USD 100.00 per vehicle. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a terrace and a garden. The WiFi and central location get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Free offsite parking nearby
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Beach shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills

What to do

  • Beach shuttle (surcharge)
  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach shuttle (surcharge)

Facilities

  • Garden
  • Terrace

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Espresso maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 100.00 per vehicle (one way)
  • Beach shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Casa Kopal Hotel Tulum
Casa Kopal Hotel
Casa Kopal Tulum
Casa Kopal
KOPAL Tulum
LABNA' Suites Tulum Hotel
LABNA' Suites Tulum Tulum
LABNA' Suites Tulum Hotel Tulum

Frequently asked questions

Does LABNA' Suites Tulum offer free cancellation for a full refund?
Yes, LABNA' Suites Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at LABNA' Suites Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at LABNA' Suites Tulum?
Sorry, pets aren't allowed.
Is parking offered on site at LABNA' Suites Tulum?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by LABNA' Suites Tulum?
Yes, an airport shuttle is available. The charge is USD 100.00 per vehicle one way.
What are the check-in and check-out times at LABNA' Suites Tulum?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at LABNA' Suites Tulum and nearby?
LABNA' Suites Tulum has a garden.
Are there restaurants at or near LABNA' Suites Tulum?
Yes, there's an onsite restaurant. Nearby restaurants include La Parrillada (3-min walk), la nave (3-min walk), and El Pollo Bronco (4-min walk).
What's the area around LABNA' Suites Tulum like?
LABNA' Suites Tulum is in Tulum City Center, a short 5-minute walk from Dos Aguas Park. The local area is central and popular for its beaches.

Reviews

6.4

Good

6.9/10

Cleanliness

6.7/10

Staff & service

4.8/10

Amenities

6.5/10

Property conditions & facilities

Reviews

2/10 Poor

there is no property at this location it is a bar, the ad was a fraud when we showed up there was no hotel when we called the hotel they never answered me when I asked the people at the bar they said it happens all the time the last two weeks
2-night romance trip
Verified Expedia guest review

2/10 Poor

sully, 2-night trip
Verified Expedia guest review

8/10 Very good

Overall everything was good. There is quite a bit of noise from the bars downstairs. But we had some long days and slept kinda ok anyway
Mikkel, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience. Property is still under preparation and the amenities are not what says on website. No hot water for shower. Breakfast was not good at all. Bread , butter and jam and most of them were moldy. I wouldn't suggest the place at all. Very noisy and surrounded by pubs, so music was loud and rooms were not noise proof.
1-night family trip
Verified Expedia guest review

2/10 Poor

Not even a bar of soap. When I arrived, I was told I had no reservation. The woman didn't speak English so she wouldn't speak to the Expedia representative. It was late and I was tired, so this was very upsetting. Then she messaged the manager, I guess and I was told I could stay the night and pay tomorrow. I had already paid. It said espresso machine in room. NO. There was a water heater but no instant coffee, or anything. It says free bottle water. I was told "NO". And offers breakfast, I was told "NO." I complained and the next day I received a Mr. Coffee type maker and 4 packs of instant coffee and a PARTIALLY USED bottle of water. I stayed 7 days. At NO time did they clean the room, or make the bed. I had to go ask for clean towels and empty my trash can--this is a place where you have to put your toilet paper in the trash can...It had a safe but they couldn't find the key to it. I came back one evening and the outer gate was locked. It had not previously been locked and I had not been told of a code. I was lucky that someone in the restaurant downstairs knew it. I rarely could find anyone at the reception desk. This hotel is terribly misrepresented and very overpriced for their total lack of service. The bed was very comfortable, and the area was great, as long as you are good with noise. Street food, restaurants and bars, live music.
6-night family trip
Verified Expedia guest review

8/10 Very good

Nice and clean, excellent location. Above a bar but actually the bands are excellent so I didn't mind them. Pretty good for the price.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Lots of other reviews mention noise outside from the bars - and whilst there is some noise it really isn’t too bad at all. The hostel itself is stunning and our room was exceptional.
3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

6/10 Good

It's ok place , but they gotta do something with weird smell coming from renovation or something like this. Also not a cons , but be aware this lodging is located in very busy (read 'noisy') street, so get ready to enjoy night life vibes in your room as much as people outside.
1-night trip with friends
Verified Expedia guest review