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All properties in Tulum, Tulum, Quintana Roo, Mexico

Hotel & Hacienda Scarlette

Hotel with outdoor pool, near Tulum Monkey Sanctuary

  • Free continental breakfast, free WiFi, and free parking
From
Rs2,640

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  • Hotel & Hacienda Scarlette
  • Hotel & Hacienda Scarlette
  • Outdoor Pool
  • Pool
  • Hotel & Hacienda Scarlette
Hotel & Hacienda Scarlette. Image 1 of 44.
1 / 44Hotel & Hacienda Scarlette
8.2.Very good.
  • Room was very nice and clean ! Located in the midst of the jungle so please keep in mind…

    Dec 31, 2020

  • Very clean. Convenient drive. I had a very pleasant stay.

    Dec 16, 2019

See all 32 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 6 guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Beach towels
  • Airport shuttle

For families

  • Children's pool
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • On the boardwalk
  • Tulum Monkey Sanctuary - 13 min walk
  • Gran Cenote - 43 min walk
  • Tulum Mayan Ruins - 6.4 mi / 10.3 km
  • Tulum National Park - 7.2 mi / 11.5 km
  • Tulum Beach - 7.8 mi / 12.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Premium Quadruple Room, Accessible, Poolside
  • Panoramic Room
  • Comfort Triple Room
  • Presidential Room
  • Elite Room
  • Junior Room

Location

  • On the boardwalk
  • Tulum Monkey Sanctuary - 13 min walk
  • Gran Cenote - 43 min walk

What’s around

Landmarks

  • On the boardwalk
  • Tulum Monkey Sanctuary - 13 min walk
  • Gran Cenote - 43 min walk
  • Tulum Mayan Ruins - 6.4 mi / 10.3 km
  • Tulum National Park - 7.2 mi / 11.5 km
  • Tulum Beach - 7.8 mi / 12.6 km
  • Playa Paraiso - 8 mi / 12.8 km
  • Las Palmas Public Beach - 7.7 mi / 12.3 km
  • Dos Aguas Park - 5.4 mi / 8.6 km
  • Playa Ruinas - 6.4 mi / 10.3 km
  • SFER IK - 7.1 mi / 11.4 km

Getting around

  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 6 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM. Guests will receive lockbox information.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily

Things to do

  • Beach shuttle (surcharge)
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Pool sun loungers

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance

Facilities

  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area

Accessibility

  • Braille signage
  • Closed captioned TV
  • Height-adjustable showerhead
  • Roll-in shower
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Premium bedding
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • Yard
  • Individually decorated
  • Individually furnished
  • Patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch Smart TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors

Small print

Also known as

  • Hotel Hacienda Scarlette Tulum
  • Hotel Hacienda Scarlette
  • Hacienda Scarlette Tulum
  • Hacienda Scarlette
  • & Hacienda Scarlette Tulum
  • Hotel & Hacienda Scarlette Hotel
  • Hotel & Hacienda Scarlette Tulum
  • Hotel & Hacienda Scarlette Hotel Tulum

Optional extras

Late check-in between midnight and 5:30 AM can be arranged for an extra charge of USD 5

Rollaway beds are available for USD 300.0 per night

Airport shuttle service is offered for an extra charge of USD 110.00 per vehicle (roundtrip)

Beach shuttle service is offered for an extra charge

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel & Hacienda Scarlette does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include La Coqueta (4.5 mi), El Asadero (4.8 mi), and Ginger (5 mi).
  • Yes, an airport shuttle is available. The charge is USD 110.00 per vehicle roundtrip.
  • Have fun during the warmer months with activities nearby such as mountain climbing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden. Hotel & Hacienda Scarlette also has access to a nearby outdoor pool.
8.2.Very good.
  • 8.0.Very good

    It a very small hotel of six rooms. Located about seven Kilometers outside of Tulum in a very quiet location

    7 night trip, Jan 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean room. Really close to the center of Tulum. Easy access & friendly staff

    1 night romance trip, Jan 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Beautiful property a tiny bit rough around the edges. I, for one, definitely liked staying off the beaten track in this quiet location a few km from town. You will want to have a rental car however.

    4 night trip, Dec 23, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Pool was large enough to swim. Grounds were attractive room was large with a full kitchenette.

    3 night trip, Nov 30, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Hotel was under construction when we were there. Was kind of hard to get taxis to. Rooms were new and nice.

    Anthony, 4 night trip, Aug 14, 2018

    Verified Expedia guest review

  • 6.0.Good

    The Rooms are clean however the place is in the middle of the jungle with no nearby houses/buildings with a dirt road to get to the hacienda. We felt so scared since we were the only guest there with no access to wifi.

    1 night trip, May 28, 2018

    Verified Expedia guest review

  • 6.0.Good

    Regular

    El servicio es reular, atienden hasta las 10 de la noche y cierran la oficina. No hay acceso a agua, comida o cualquier cosa despues de esa hora. Hace falta fumigacion y detalles en el hotel. La habitacion muy linda pero colchon feo... Por el precio esta bien..

    rodrigo, 3 night trip, Apr 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Funcionários muito atenciosos. Local limpo. Exatamente como nas fotos. Café da manhã com poucas opções, somente com pão, ovo, geleia,banana, manteiga, café, leite e suco. mas ok. Cumpre o seu papel de alimentar. Voltaria a me hospedar sem dúvida. Preço justo pelo serviço.

    Luciano, 3 night trip, Mar 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Reposant

    Rien dans les environs. Le personnel ne parle pas un mot en anglais. Le petit dej est très basique (café pain de mie omelette et jus frais) On se sent comme à la maison, c'est très calme et beau, c'est très reposant.

    Namir, 2 night trip, Feb 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Tres bel endroit, à l'ecart de l'agitation de Tulum mais à 5min en voiture. Parfait pour moi

    christine, 2 night romance trip, Feb 18, 2019

    Verified Hotels.com guest review

See all 32 reviews