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Photo gallery for AL-NovaVista

Property grounds
Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Outdoor spa tub
Triple Room, Mountain View | Terrace/patio

Overview of AL-NovaVista


3.0 star property
3-star hotel in Madalena with outdoor pool and indoor pool

6.8/10 Good

9 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Rua Nova n 8, Madalena, Madalena, 9950-231

Room options

About this area

What's nearby

  • In Criação Velha

Getting around

  • Pico Island (PIX) - 18 min drive
  • Horta (HOR) - 139 min drive
  • Sao Jorge Island (SJZ) - 22.2 miles/35.7 km
  • Airport shuttle (surcharge)


  • O Ancoradouro - 4 min drive
  • A Tasca O Petisca - 4 min drive
  • Taberna do Canal - 4 min drive
  • O Cinco - 4 min drive
  • Cella Bar - 6 min drive

About this property


AL-NovaVista offers an airport shuttle (available 24 hours) for EUR 30.00 per vehicle roundtrip. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. An indoor pool, a poolside bar, and a spa tub are other features.


English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms


  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 12
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - midnight
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 12


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

Working away

  • Meeting rooms


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers


  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Spa tub


  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet


  • English
  • Portuguese

Room amenities

Be entertained

  • 30-cm TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • All-in-one washer and dryer
  • Laundry detergent

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • 2 bathrooms
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


Onsite venue - This lobby lounge serves breakfast and light fare.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30.00 per vehicle (roundtrip)
  • Late check-in between 10:00 PM and 1:00 AM can be arranged for an extra charge of EUR 10

Children & extra beds

  • Rollaway beds are available for EUR 35.00 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).


<p>This property accepts credit cards, debit cards and cash.</p>
Property Registration Number 63, 156, 594, 595

Also known as

AL-NovaVista Aparthotel Madalena
AL-NovaVista Aparthotel
AL-NovaVista Madalena
Al-Novavista Alojamento Pico/Madalena
AL NovaVista
AL NovaVista
AL-NovaVista Hotel
AL-NovaVista Madalena
AL-NovaVista Hotel Madalena

Frequently asked questions

Does AL-NovaVista offer free cancellation for a full refund?
Yes, AL-NovaVista does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AL-NovaVista?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at AL-NovaVista?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at AL-NovaVista?
Sorry, pets aren't allowed.
Is parking offered on site at AL-NovaVista?
Yes, there's free self parking.
Is airport shuttle service offered by AL-NovaVista?
Yes, an airport shuttle is available. The charge is EUR 30.00 per vehicle roundtrip.
What are the check-in and check-out times at AL-NovaVista?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11:00 AM.
What is there to do at AL-NovaVista and nearby?
AL-NovaVista has an outdoor pool and a spa tub, as well as a garden.
Are there restaurants at or near AL-NovaVista?
Yes. Nearby restaurants include A Tasca O Petisca (2.1 mi), Taberna do Canal (2.1 mi), and O Cinco (2.4 mi).
What's the area around AL-NovaVista like?
AL-NovaVista is in Criação Velha, a short 20-minute walk from Pico Island Vineyard Culture.







Staff & service




Property conditions & facilities


8/10 Very good

6-night trip
Verified Expedia guest review

8/10 Very good

Great place with the view of Pico, vines and sea. Very nice owners. Family runs the hotel with attention and kindness. I recommend.
2-night trip
Verified Expedia guest review

8/10 Very good

4-night family trip
Verified guest review

8/10 Very good

7-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

Manuel, 1-night family trip
Verified guest review

4/10 Fair

L'unica cosa all'altezza era il servizio navetta offerto da Tiago. L'organizzazione era a dir poco improvvisata. Le pulizie vengono fatte nel pomeriggio anche se sei in camera a riposare. Colazione con poca scelta e disorganizzata. Il bagno emana costantemente puzza di fogna (probabilmente dallo scarico della doccia). Se alloggi al piano terra il rumore è pressoché costante. La reception non è realmente aperta 24h.
5-night romance trip
Verified Expedia guest review

4/10 Fair

We arrived 30min after check-in time and waited for 30min to check in because there was nobody there to let us in the rooms. We had to call two different numbers to reach anyone (waiting for that huge bill!), and the staff was extremely rude about this. The bed was hard, breakfast nonexistent, and the ”room with view” had no view at all. I tried to reach out to the staff before our trip and during, but they don’t respond in any platform (email, social media) than by phone. Wouldn’t stay there again
3-night trip
Verified Ebookers guest review

10/10 Exceptional

un viaggio indimenticabile
una esperienza indimenticabile, stupenda natura ed un clima molto molto piacevole!
Soha, 3-night family trip
Verified guest review