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Carlton Hotel

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Exterior
Superior AC Quadruple Room With Shared Bathroom | Free WiFi
Superior Triple Room, 1 Bedroom, City View | Free WiFi
Superior AC Quadruple Room With Shared Bathroom | Free WiFi
Superior AC Quadruple Room With Shared Bathroom | Free WiFi

Overview of Carlton Hotel

Carlton Hotel

2.0 star property
Bayside hotel with full-service spa, connected to a shopping center, near Gateway of India

6.6/10 Good

11 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Spa
  • 24/7 front desk
  • Laundry facilities
Map
Florence House, No.12, Mere Weather Road Behind Taj Mahal Hotel, Mumbai, Maharashtra, 400039

Room options

About this area

What's nearby

  • In Colaba
  • Gateway of India - 4 min walk
  • Juhu Beach - 69 min drive
  • U.S. Consulate General - 66 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 69 min drive
  • Mumbai Charni Road Station - 4 min drive
  • Mumbai Churchgate Station - 20 min walk
  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 26 min walk
  • Mumbai CSMT Station - 28 min walk

Restaurants

  • Cafe Leopold - 2 min walk
  • Cafe Mondegar - 3 min walk
  • Wasabi by Morimoto - 3 min walk
  • Pancham Pureewala - 3 min walk
  • Shamiana - 3 min walk

About this property

Carlton Hotel

Carlton Hotel puts you 0.2 mi (0.4 km) from Gateway of India. Guests can be pampered with massages at the spa. Fellow travelers like the helpful staff and location.

Languages

English, Hindi

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in time from noon - 2:30 AM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Please note that PAN cards are not accepted as identification at this property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property
  • No alcohol served onsite

Property amenities

Food and drink

  • 24-hour room service

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1958
  • ATM/banking
  • Library
  • Full-service spa

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.

Fees & policies

Hygiene & cleanliness

Social distancing measures are in place.

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>This property does not have elevators. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p><p>Only bookings from non-local guests are accepted. Guests whose residence is within the same city as the property will not be allowed to check in. </p>

Also known as

Carlton Hotel Mumbai
Carlton Mumbai
Carlton Hotel Hotel
Carlton Hotel Mumbai
Carlton Hotel Hotel Mumbai

Frequently asked questions

Does Carlton Hotel offer free cancellation for a full refund?
Yes, Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Carlton Hotel?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Carlton Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Carlton Hotel?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Carlton Hotel?
You can check in from noon - 2:30 AM. Check-out time is 11 AM.
What is there to do at Carlton Hotel and nearby?
Carlton Hotel has a spa.
Are there restaurants at or near Carlton Hotel?
Yes. Nearby restaurants include Golden Dragon (3-min walk), Sea Lounge (3-min walk), and Olympia Coffee House (3-min walk).
Does Carlton Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Carlton Hotel like?
Carlton Hotel is a short 2-minute walk from Colaba Causeway and 4 minutes' walk from Gateway of India. Travelers say the area is walkable and good for shopping.

Reviews

6.6

Good

6.0/10

Cleanliness

6.9/10

Staff & service

9.0/10

Amenities

6.9/10

Property conditions & facilities

Reviews

10/10 Exceptional

Great value for location
We stayed here when we first arrived in Mumbai and enjoyed the property and staff so much, we booked again on our return after touring south India. They just did some facade renovations that came out great in a historic building. Rooms either have attached bathroom or shared hostel type and both settings were clean with hot water. A/C in both rooms was working great. Rooms were both clean for check in. There’s a nice balcony with tables overlooking a busy street to just take in daily life. Hotel manager is very helpful and accommodating for advice or services that you need and the rest of the staff was helpful too. Location is great right behind the Taj hotel with coffee shops and restaurants all in walking distance where you can eat out as budget or as lavash as you want. Would definitely stay here again on a return to Mumbai.
Fred, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Mary, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

best location for sightseeing!
Excellent location: 3 minutes walk to the Gate of India. Perfect for visiting. Staff very helpful and friendly. Room OK (better with Ac otherwise too hot). WC+shower (attached, as usual here) not clean, hot water not always available. Room price fully OK if considering the location. Many restaurant and cafe for breakfast just outside the hotel. The taxi tour suggested by the hotel is well done and worth it.
4-night trip
Verified Hotels.com guest review

6/10 Good

My Experience At Carlton
overall it was a nice experience but the room should be improved as it has some cracks, dirty curtains, and the AC switch also sometimes not working and the services are not as good as we expected coz we have to ask for everything thanks...
DEVEN, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Location is amazing. Clean Rooms
Exterior and interior of Hotel is vintage. It's behind Taj hotel and walkable distance from Gateway of India. Rooms are neat and clean a spacious one. They give free tea and coffee and there is beautiful common balcony street view. Overall a good stay with helpful staff.
Ram, 1-night trip
Verified Expedia guest review

2/10 Poor

Hole in the wall
A dingy hole in the wall. No ventilation in the rooms. It is more of a dormitory than a hotel. Strictly for low budget travellers.
PUNEET, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlton Hotel рекомендуем.
Carlton Hotel очень хорошее расположение, бюджетно, чистота, терраса где можно посидеть выпить чай,кофе ( кофе машина там-же бесплатно) всё в шаговой доступности. Рекомендуем на 3-4 дня.
Aleksandr, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Complétement déçu...
Je ne suis resté personnellement qu'une seule soirée en arrivant car pas de salle de bain ni de toilettes dans la chambre !!! Et vous n'aviez pas affiché cela sur votre proposition, donc pas logique..... En plus pas propre ! Et le lendemain, j'ai trouvé un autre hôtêl très bien juste à côté et pour 300 roupies indiennes de plus par nuit, c'est à dire pas grand coût du tout... Par contre une personne pour qui j'avais réservé y est restée !! Donc moi écoeuré....
Didier, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel very good location clean hotel friendly stuff it was wonderful to stay in the hotel
1-night trip
Verified Expedia guest review