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1 room, 2 adults

Novotel Brisbane South Bank Hotel

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
38 Cordelia Street, Brisbane, QLD, 4101, Australia

Luxury hotel with outdoor pool, near South Bank Parklands
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Queensland may have travel restrictions in place due to COVID-19. 

  • No available onsite parking, bed was extremely comfortable ✅ rooms were tiny and had…Dec 30, 2020
  • This hotel was terrific but check-in is somewhat clumsy because you need to park your car…Dec 4, 2020

Novotel Brisbane South Bank Hotel

from Rs9,212
  • Junior Suite, 1 King Bed ('N' Suite)
  • Room, 1 King Bed ('N' Room)
  • Room, 1 Double Bed ('N' Room)
  • Premier Room, 1 King Bed, Park View ('N' Room)
  • Premier Room, 1 King Bed, City View ('N' Room)
  • Premier Room, 2 Double Beds, City View ('N' Room)
  • Premier Room, 2 Double Beds, Park View ('N' Room)
  • Room, 1 King Bed, Accessible ('N' Room)
  • Room, 1 King Bed, Corner ('N' Room)
  • Superior Room, 1 King Bed ('N' Room)
  • Superior Room, 2 Double Beds ('N' Room)

What’s around Novotel Brisbane South Bank Hotel

Landmarks

  • In South Brisbane
  • South Bank Parklands - 7 min walk
  • Queen Street Mall - 18 min walk
  • XXXX Brewery - 24 min walk
  • Roma Street Parkland - 31 min walk
  • The Gabba - 34 min walk
  • Brisbane Convention and Exhibition Centre - 4 min walk
  • Wheel of Brisbane - 7 min walk

Getting around

  • Brisbane Airport (BNE) - 21 min drive
  • South Brisbane Station - 9 min walk
  • South Bank Station - 13 min walk
  • Brisbane Roma Street Station - 24 min walk

At a glance

Key facts

Hotel size

  • This hotel has 238 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Queensland may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Parking

  • Onsite self parking (AUD 32 per day)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 485
  • Conference space size (meters) - 45
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Grab bar - in shower
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Spice Central - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Novotel Brisbane South Bank Hotel’s small print

Also known as

  • Novotel Bank Hotel
  • Novotel Brisbane South Bank
  • Novotel Brisbane South Bank Hotel Hotel
  • Novotel Brisbane South Bank Hotel South Brisbane
  • Novotel Brisbane South Bank Hotel Hotel South Brisbane

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 32 per day

Rollaway beds are available for AUD 50.0 per night

Cooked-to-order breakfast is offered for an extra charge of AUD 28 per person (approximately)

WiFi is available in guestrooms for AUD 10 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Brisbane South Bank Hotel

  • Does Novotel Brisbane South Bank Hotel offer free cancellation for a full refund?
    Yes, Novotel Brisbane South Bank Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Brisbane South Bank Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Brisbane South Bank Hotel?
    Yes. Self parking costs AUD 32 per day. Parking spots may be limited.
  • Is there a pool at Novotel Brisbane South Bank Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Novotel Brisbane South Bank Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Novotel Brisbane South Bank Hotel?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Novotel Brisbane South Bank Hotel?
    Yes, Spice Central offers international cuisine. Nearby restaurants include Chu the Phat (5-min walk), Olio (5-min walk), and Big Roddy's Rippin' Rib Shack (5-min walk).
  • Is there an onsite casino at Novotel Brisbane South Bank Hotel?
    No, this hotel doesn't have a casino, but Treasury Casino (14-min walk) is nearby.
  • What is there to do at Novotel Brisbane South Bank Hotel and nearby?
    Novotel Brisbane South Bank Hotel has an outdoor pool and a fitness center.

Recent reviews

Fabulous 8.8 From 620 reviews

Exceptional 10.0
Amazing staff very helpful we will be back for sure
Shirley, au2 night family trip
Very good 8.0
It was closer to facilities eg restaurants, cafe etc
au1 night romance trip
Very good 8.0
our night away
The room and staff were excellent. Would have expected valet parking for the cost and 24 hour room service. Disappointed at no in-house movie service.
david, au1 night trip
Exceptional 10.0
Great location, staff were friendly and professional, the room was clean, tidy and very comfortable.
Kylie, au2 night romance trip
Very good 8.0
The hotel is in a good area. It's walking distance to Southbank but far enough away to be quiet. The room were clean and well designed and the front office staff were excellent. I would not hesitate to stay here again.
Cassie, au2 night family trip
Exceptional 10.0
We had a great stay away in the City over the weekend at Novotel. Friendly staff, room with everything we needed and great access to Southbank and public transport. Breakfast was great in the restaurant but would have liked to have dinner there but time didn't permit. Awesome weekend.
au2 night trip
Exceptional 10.0
Short stay
Close to services. Near southbank district.
Simon, au1 night business trip
Poor 2.0
Worst customer experience ever, contacted Expedia 4 times but still waiting for an answer
Seema, au3 night trip with friends
Very good 8.0
When I book my room they say free wife and when I check out they want me to pay the wife that make me upset
Ibrahim, au1 night family trip
Good 6.0
The service from staff was excellent, value for money was less that satisfactory. I had to pay for parking a block away & it was pouring rain. We paid for a room with city views which basically was a quarter of the city, and the breakfast included was a quarter of what you would normally expect from a hotel breakfast. Overall I would give our experience this weekend a 2 out of 5.
Janelle, au1 night family trip

Novotel Brisbane South Bank Hotel