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Palace Hotel Arusha

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Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Deluxe Room, 1 Double Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Deluxe Room, 1 Double Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Palace Hotel Arusha

Palace Hotel Arusha

4.0 star property
4-star Arusha hotel with restaurant, connected to the convention center

8.0/10 Very good

32 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Makongoro Road, Arusha, Arusha Region
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Spa services
  • Conference center
  • Business center
  • 3 meeting rooms
  • Airport shuttle
  • Terrace
For families
  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Heart of Arusha

Getting around

  • Arusha (ARK) - 26 min drive
  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 72 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Via Via Cultural Cafe - 3 min walk
  • Cape2Cairo Cafe Arusha - 3 min walk
  • Fifi's Cafe - 6 min walk
  • Wraps - 7 min walk
  • The Uzunguni City Park - 10 min walk

About this property

Palace Hotel Arusha

Palace Hotel Arusha offers an airport shuttle (available 24 hours) for USD 60 per vehicle one-way. Guests indulge in massages, then grab a bite to eat at the restaurant. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences at this upscale hotel include sofa beds and refrigerators. Fellow travelers say good things about the helpful staff.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 97 rooms

Arriving/Leaving

  • Check-in time from 11:00 AM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs USD 0

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Palace Arusha
Palace Hotel Arusha Hotel
Palace Hotel Arusha Arusha
Palace Hotel Arusha Hotel Arusha

Frequently asked questions

Does Palace Hotel Arusha offer free cancellation for a full refund?
Yes, Palace Hotel Arusha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Palace Hotel Arusha?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Palace Hotel Arusha on 12 December 2022 start from ₹11,363, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Palace Hotel Arusha?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Palace Hotel Arusha?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palace Hotel Arusha?
Yes, there's free self parking.
Is airport shuttle service offered by Palace Hotel Arusha?
Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.
What are the check-in and check-out times at Palace Hotel Arusha?
You can check in from 11:00 AM - midnight. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Palace Hotel Arusha and nearby?
Palace Hotel Arusha has a 24-hour fitness center and a sauna, as well as a garden.
Are there restaurants at or near Palace Hotel Arusha?
Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Fifi's Cafe (6-min walk), Wraps (7-min walk), and The Uzunguni City Park (10-min walk).
Does Palace Hotel Arusha have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Palace Hotel Arusha like?
Palace Hotel Arusha is in the heart of Arusha, a short 2-minute walk from Natural History Museum and 3 minutes' walk from Arusha Clock Tower.

Overall score and ratings

8.0

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

7.3/10

Amenities

7.6/10

Property conditions & facilities

7.5/10

Eco-friendliness

10/10 Exceptional

Evangelina, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Heather, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ali, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
Nilanjan, 1-night trip
Verified Orbitz guest review

8/10 Very good

Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
Nadim Abou, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great breakfast, good equipment in the gym and the staff were wonderful.
2-night romance trip
Verified Expedia guest review

8/10 Very good

Good
1-night trip
Verified Expedia guest review

8/10 Very good

roger, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good location
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
John, 3-night family trip
Verified Expedia guest review