Aurora Express

Photo gallery for Aurora Express

Lobby
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

Overview of Aurora Express

Aurora Express

3.5 star property
3.5-star guesthouse in Zona 13

9.2/10 Superb

110 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Laundry facilities
Map
Diagonal 26, 20-50, Zona 13, Aurora 2, Guatemala City, Guatemala, 1001
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Free airport shuttle
  • Room service
  • Terrace
  • Coffee/tea in a common area
  • Microwave in a common area
  • Refrigerator in a common area
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona 13
  • La Aurora Zoo - 16 min drive
  • Paseo Cayala - 29 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 17 min drive
  • Free airport shuttle

About this property

Aurora Express

Located just 1.3 mi (2 km) from the airport, Aurora Express offers a free shuttle (available on request). You'll have free perks like WiFi and self parking. The helpful staff and airport proximity get great marks from fellow travelers.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 9 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Free airport shuttle from 5:00 AM to 9:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7 AM–10 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)

Traveling with children

  • Children stay free

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of USD 5 for adults and USD 5 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.

This property only accepts cash.

Also known as

Aurora Express Guesthouse Guatemala City
Aurora Express Guatemala City
Aurora Express Guesthouse
Aurora Express Guatemala City
Aurora Express Guesthouse Guatemala City

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very good

Convenient & safe
Clean, close to the airport, safe location, free shuttle!
Carissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

They gave me a little room down stairs…. So loud at night and cold
Hernando, 1-night business trip
Verified Orbitz guest review

8/10 Very good

Nice, clean property
Mynor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The property manager, Natalia, was wonderful. She picked us up at the airport right on time and made us feel very welcome. She recommended places for us to eat dinner and waited with us until our Uber ride came to take us into the city. Our room at Aurora Express was very nice. It had a comfortable king-size bed and a balcony with a scenic view and volcanoes in the distance! We would definitely stay here again.
Dallas, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Excelente muy amable limpio y muy tranquila la área se los recomiendo muy servicial la señora
Suly, 1-night family trip
Verified Expedia guest review

2/10 Poor

No comments
Carmen, 1-night trip
Verified Expedia guest review

8/10 Very good

Good for an overnight airport stay.
It is a room within a house located in a gated community. As noted in other reviews, you need a cel phone to call for access. The room was comfortable but a little run down- sink was leaky. Nice view. Breakfast ended up costing Q100 as they apparently had no change. Free airport shuttle.
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio y muy atentos. Apreciamos mucho toda la ayuda y atención brindada. Es un lugar muy acogedor, ameno y limpio. Los desayunos estaban ricos. Natalia es una persona muy profesional y agradable. Altamente recomendado!
Denice, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great short stay. They were reay friendly and helpful.
Ashanti, 1-night trip
Verified Hotels.com guest review