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Hsin Hotel

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Exterior
Elite Room | Down comforters, Select Comfort beds, in-room safe, desk
Family Quadruple Room | Down comforters, Select Comfort beds, in-room safe, desk
Family Quadruple Room | Down comforters, Select Comfort beds, in-room safe, desk
Superior Double Room | Down comforters, Select Comfort beds, in-room safe, desk

Overview of Hsin Hotel

VIP Access

Hsin Hotel

4.0 star property
4-star hotel with 2 restaurants, near Alishan Forest Railway Garage Park

9.0/10 Superb

215 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • 24/7 front desk
Map
No.69, Baoshun Rd., East Dist., Chiayi City, 600
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Free children's club
  • Fitness center
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children stay free
  • Playground on site
  • Children's club (free)
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In East District
  • Wenhua Road Night Market - 10 min drive
  • Beigang Chao-Tian Temple - 33 min drive
  • Janfusun Fancyworld - 33 min drive
  • Guanziling Hot Springs - 38 min drive

Getting around

  • Chiayi (CYI) - 21 min drive
  • Chiayi Beimen Station - 7 min drive
  • Chiayi Station - 10 min drive
  • Chiayi Jiabei Station - 12 min walk

Restaurants

  • 奇藝新日本料理 - 16 min walk
  • Coucou Cafe Patisserie - 3 min drive
  • Morikoohii 森 咖啡 - 4 min drive
  • Maison de Chine Hotel Chiayi - 4 min drive
  • 彩虹燒林森店 - 4 min drive

About this property

Hsin Hotel

Bring the kids when you stay at Hsin Hotel in Chiayi City and they can enjoy the free kids' club. Guests can visit the fitness center for a workout or grab a bite to eat at 頤粵軒, one of 2 restaurants, which serves dim sum and is open for lunch and dinner. Other highlights at this upscale hotel include a bar/lounge, a snack bar/deli, and a garden.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 66 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground
  • Children's games
  • Toys
  • Bed rails

What to do

  • Karaoke

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2018
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • Fitness center
  • Arcade/game room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Doorbell and phone notification

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Select Comfort mattress
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

頤粵軒 - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required.
宴會廳 - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
咖啡廳 - Overlooking the garden, this lobby lounge specializes in fusion cuisine and serves brunch, lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of TWD 420 for adults and TWD 250 for children (approximately)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of TWD 800 per accommodation, per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for lunch and dinner.

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Kuan Hotel 寬悅花園酒店 Chiayi City
Kuan 寬悅花園酒店 Chiayi City
Kuan Hotel
HSIN HOTEL Hotel
HSIN HOTEL Chiayi City
HSIN HOTEL Hotel Chiayi City

Frequently asked questions

Does Hsin Hotel offer free cancellation for a full refund?
Yes, Hsin Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hsin Hotel?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Hsin Hotel on 20 December 2022 start from ₹6,943, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hsin Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hsin Hotel?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 66 lbs per pet. There's a charge of TWD 800 per accommodation, per night. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
Is parking offered on site at Hsin Hotel?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Hsin Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Hsin Hotel and nearby?
Hsin Hotel has a fitness center and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Hsin Hotel?
Yes, there are 2 onsite restaurants, featuring dim sum and garden views. Nearby restaurants include Second floor cafe (2 mi), Thai Town Cuisine - Chiayi Showtime Store (2.1 mi), and 三分甜紅豆餅 (2.1 mi).
What's the area around Hsin Hotel like?
Hsin Hotel puts you in East District, in the heart of Chiayi City. Popular attractions include Guanziling Hot Springs, which is 38 minutes away by car.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.5/10

Amenities

9.1/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

YU PING, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KUEN FENG, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chao-Liang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Huanjung, 1-night trip
Verified Hotels.com guest review

8/10 Very good

親子旅館
房間乾淨,但是隔音不好,可以聽見隔壁的聲音。
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

YI chen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

you-ting, 1-night trip
Verified Hotels.com guest review

8/10 Very good

CHIEH-TING, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cheng tze, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ming Hua, 1-night trip
Verified Expedia guest review