Ruby Gold Coast 

Photo gallery for Ruby Gold Coast 

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Balcony

Overview of Ruby Gold Coast 

VIP Access

Ruby Gold Coast 

4.0 star property
4-star aparthotel with outdoor pool, near Wax Museum

8.8/10 Fabulous

491 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
Map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
Main amenities
  • 85 smoke-free apartments
  • Near the beach
  • Outdoor pool
  • 24-hour fitness center
  • Steam room
  • Terrace
  • Air conditioning
  • Garden
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Picnic area
Feel at home
  • Children stay free
  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Separate sitting area
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant

Choose dates to view prices

About this area

What's nearby

  • In Surfers Paradise
  • Slingshot - 8 min walk
  • Surfers Paradise Beach - 10 min walk
  • Cavill Avenue - 12 min walk
  • SkyPoint Observation Deck - 6 min drive
  • Gold Coast Convention and Exhibition Centre - 11 min drive
  • The Oasis - 11 min drive
  • Pacific Fair Shopping Centre - 13 min drive
  • Robina Town Centre - 21 min drive
  • Wet'n'Wild Gold Coast - 25 min drive
  • Warner Bros. Movie World - 21 min drive

Getting around

  • Coolangatta Airport (OOL) - 40 min drive
  • Helensvale Station - 22 min drive
  • Varsity Lakes Station - 23 min drive
  • Pimpana Ormeau Station - 25 min drive

About this property

Ruby Gold Coast 

Ruby Gold Coast  puts you 0.4 mi (0.6 km) from Slingshot and 0.5 mi (0.9 km) from Surfers Paradise Beach. Guests can take a dip in the outdoor pool or visit the 24-hour fitness center for a workout. A steam room and a terrace are other highlights, and apartments offer conveniences like kitchens and washers/dryers. Fellow travelers say great things about the nearby lightlife and nearby shopping.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - 8:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 8:00 PM)
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Fence around the pool
  • Umbrellas
  • Sun loungers
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Family friendly

  • Children stay free

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Water dispenser
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: AUD 40 per night

Bathrooms

  • Bathrobes
  • Free toiletries
  • Towels provided
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with digital service

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free local calls

Location highlights

  • Near the ocean
  • In the city center

Things to do

  • 24-hour fitness center

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 85 rooms
  • 30 floors
  • 1 building
  • Built in 2018
  • Traditional architecture

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.5 percent

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Fitness facilities

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 40 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Policies

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Ruby Collection Apartment Surfers Paradise
Ruby Collection Apartment
Ruby Collection Surfers Paradise
Ruby Collection

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

8.8/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

8/10 Very good

Genevieve SY, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous, Superb, Amazing
Fantastic location, with a short walk to Surfers Paradise restaurants. The views are amazing, 180 degree views from the water ways to city lights and the beach. The accommodation is superb with nothing left wanting. I highly recommend the Ruby Gold Coast.
Nicholas, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

carolyn, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Ajeshni, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wing Yin Esther, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice and cozy apartment
Cozy apartment, quite comfortable, even though it's like around 8 mins walk from Cypress Avenue tram Station but it's walkable. The only thing is that those amenities they suppler(shampoo, body wash) it's properly the smallest tube I have ever seen. Understand that if we call them and ask for more they will give, but their reception close at 5pm and by the time we went back to apartment already 6pm...
Po Hsiang, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Boo Chua, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good clean villa. Great for kids to enjoy the pool.
Umakant, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Property was very tidy and easy access..we got a beautiful two bedroom fully equipped unit and a free bottle of wine
Rosemarie, 3-night romance trip
Verified Expedia guest review

4/10 Fair

One of staff was very unprofessional - rude and never smile. On the google photo page, it shows there are water slides and lots of kids entertainment, but they do not exist - it belongs to the hotel next to it !!! How ridiculous. Please do not mislead customers if you do not have them !!! I am very disappointed as this is one of the main reason that I choose this hotel. The reception hours are very limited. As tourists, we are not in the hotel most of time, it is hard for us to get basic room supplies, e.g. tissue or rubbish bag. There is no instruction on where we can place our rubbish. It takes us three days to find it out as receptions are not available in the morning and evening time and we are not in the hotel. I think the hotel should at least leave a note in the room or tell us when we check in about this basic thing.
Lina, 4-night trip
Verified Wotif guest review