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All properties in Gatlinburg, Tennessee, United States of America

Hilton Garden Inn Gatlinburg

3-star hotel with indoor pool, near Gatlinburg SkyLift Park

  • Free WiFi and free parking
From
Rs12,741

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1 / 44Living Area
9.0.Superb.
  • When we arrived, there was another guest in line already. We stood there for 10 minutes…

    May 7, 2021

  • The hotel was old and musty smelling. The television channels were not confusing and…

    May 4, 2021

See all 384 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Easy parking
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 118 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Heart of Gatlinburg
  • Gatlinburg SkyLift Park - 6 min walk
  • Great Smoky Mountains National Park - 8 min walk
  • Ripley's Aquarium of the Smokies - 11 min walk
  • Gatlinburg Convention Center - 11 min walk
  • Ripley's Believe It Or Not Museum - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Single King Bed
  • Single King Bed, Fireplace, Whirlpool, Balcony
  • Single King Bed, Junior Suite, Pullout, Balcony
  • Double Queens, Accessible Suite, Pullout, Roll-In Shower
  • Single King Bed, Accessible Suite, Whirlpool, Sectional
  • Single Queen, Accessible Suite, Pullout
  • Double Queens, Accessible Suite, Pullout
  • Single King Bed, Fireplace
  • Single King Bed, Whirlpool, Sectional
  • Single Queen, Junior Suite, Pullout, Roll-In Shower
  • Double Queens, Junior Suite, Pullout, Balcony
  • Double Queens

Location

  • Heart of Gatlinburg
  • Gatlinburg SkyLift Park - 6 min walk
  • Great Smoky Mountains National Park - 8 min walk

What’s around

Landmarks

  • Heart of Gatlinburg
  • Gatlinburg SkyLift Park - 6 min walk
  • Great Smoky Mountains National Park - 8 min walk
  • Ripley's Aquarium of the Smokies - 11 min walk
  • Gatlinburg Convention Center - 11 min walk
  • Ripley's Believe It Or Not Museum - 5 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • Gatlinburg Space Needle - 6 min walk
  • Ober Gatlinburg Aerial Tramway - 4 min walk
  • Christ in the Smokies Museum and Gardens - 4 min walk
  • Smoky Mountain Brewery - 5 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive
  • Area shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-6 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing on site
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 1196
  • Conference space size (meters) - 111
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Small print

Also known as

  • Hilton Garden Inn Gatlinburg Hotel
  • Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
  • Hilton Garn Inn Gatlinburg
  • Hilton Gatlinburg Gatlinburg
  • Hilton Garden Inn Gatlinburg Hotel
  • Hilton Garden Inn Gatlinburg Gatlinburg
  • Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Optional extras

Rollaway beds are available for USD 15.0 per night

Breakfast is offered for an extra charge of USD 11.95 per person (approximately)

Area shuttle service is offered for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn Gatlinburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4 PM - 6 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Garden Grille. Nearby restaurants include Cherokee Grill (4-min walk), The Peddler (5-min walk), and The Melting Pot a fondue restaurant (5-min walk).
  • Have fun during the warmer months with activities such as tennis. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hilton Garden Inn Gatlinburg also has a fitness center.
9.0.Superb.
  • 4.0.Fair

    Bad service

    My main issue was when I went down to breakfast, the hostess looked me like I didn’t have money to pay or something asking me all this how bunch of questions and a the end whenever he find me on his list because they look to see if you staying a the hotel before you get sitted, at the end he was make sure to tell me it was $12,95 per person to eat, I saw how nice they were with other peoples maybe they used to see only people with a lot of money, I’m Spanish maybe they thought I can’t afford to be there I have no idea I just didn’t feel welcome there

    Luis, 2 night family trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Very clean

    Beautiful place. Very clean. Staff was very nice and helpful. My only issue with the experience was the bed. The bed was very hard and not so comfortable.

    TINA, 2 night family trip, Apr 15, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The room was clean, but not great. The restaurant staff was impolite and impatient. If housekeeping isn’t going to clean every day accommodations must be made for used towels.

    Reginald, 2 night family trip, Apr 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had a wonderful stay in Gatlinburg!! The room was clean the hotel was very updated that location was great a two minute walk to the strip the hotel was updated.. The pool hot tub’s and restaurant plus bar was all open and ready for your enjoyment.

    Angela, 2 night trip, Mar 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location

    Walking to the parkway was easy and the hotel, being on River Rd., was a bit easier to deal with traffic-wise. Good restaurants nearby. Easy drive into GSMNP. Covid breakfast buffet was good.

    Laura, 2 night trip, Mar 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We had a fantastic time for a quick getaway. We booked two rooms, one for my mother and daughter and one for my husband and myself. Check in was easy, Kortnee was so friendly. We unloaded and walked the town. Couldn’t have asked for a better location. My daughter enjoyed the pool. That was the highlight of her trip.

    Tara, 1 night family trip, Mar 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome place to stay! Location was perfect, room was classy, comfy, and clean. Staff was very welcoming and check in was a breeze.

    Russell, 1 night trip with friends, Mar 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Recommend

    Great location, one of the best hotels in gatlinburg!

    Michael, 2 night trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We travel to the HGI located in Gatlinburg often for a restful weekend. The staff and facility are top notch. The location couldn’t be better.

    ramona, 2 night trip, Feb 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best hotel spot in Gaitlingburg ,Tennessee

    Very nice hotel. All expectations were met. I was welcomed with the 'Hilton Treatment'. The receptionist already knew my name when I arrived and had my room key and relevant papers ready. Rooms were tag for cleanliness! Also, inside you could still smell a small hint of Lysol, indicating the room was actually clean. The indoor pool was actually warmed (not hot) as advertised, as well as the Jacuzzi literally looked like illustrated in the hotel pictures. Plus, no reservation needed and open late until 11pm. There is also a very large TV and comfortable couches with a large and warm fireplace...you could feel heat from it almost 10 feet away! Overall, its an excellent location if you're a skier/snowboarder, the tramway to Ober Gaitlingburg is less than 8 minute walk (1/4 mile).

    Victor, 1 night family trip, Feb 20, 2021

    Verified Hotels.com guest review

See all 384 reviews