Guests
All properties in Gatlinburg, Tennessee, United States of America

Hilton Garden Inn Gatlinburg

3-star hotel in Gatlinburg with indoor pool and restaurant

  • Free WiFi and free parking
From
Rs17,084

Image gallery

  • Double Queens, Accessible Suite, Pullout - Living Area
  • Double Queens, Accessible Suite, Pullout - Living Area
  • Pool
  • Pool
  • Double Queens, Accessible Suite, Pullout - Living Area
Double Queens, Accessible Suite, Pullout - Living Area. Image 1 of 44.
1 / 44Double Queens, Accessible Suite, Pullout - Living Area
635 River Road, Gatlinburg, 37738, TN, United States of America
9.0.Superb.
  • Nice place to stay. Conveniently located to everything in Gatlinburg, TN. Definitely…

    Oct 2, 2021

  • The location and proximity of the hotel to the local attractions was the best part of the…

    Oct 1, 2021

See all 422 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Easy parking
Safe
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 118 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • Heart of Gatlinburg
  • Ober Gatlinburg Aerial Tramway - 4 min walk
  • Ripley's Believe It Or Not Museum - 5 min walk
  • Smoky Mountain Brewery - 6 min walk
  • Gatlinburg SkyLift Park - 6 min walk
  • Ripley's Haunted Adventure - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Single King Bed
  • Single King Bed, Fireplace, Whirlpool, Balcony
  • Single King Bed, Junior Suite, Pullout, Balcony
  • Double Queens, Accessible Suite, Pullout, Roll-In Shower
  • Single King Bed, Accessible Suite, Whirlpool, Sectional
  • Single Queen, Accessible Suite, Pullout
  • Double Queens, Accessible Suite, Pullout
  • Single King Bed, Fireplace
  • Single King Bed, Whirlpool, Sectional
  • Single Queen, Junior Suite, Pullout, Roll-In Shower
  • Double Queens, Junior Suite, Pullout, Balcony
  • Double Queens

What’s around

Landmarks

  • Heart of Gatlinburg
  • Ober Gatlinburg Aerial Tramway - 4 min walk
  • Ripley's Believe It Or Not Museum - 5 min walk
  • Smoky Mountain Brewery - 6 min walk
  • Gatlinburg SkyLift Park - 6 min walk
  • Ripley's Haunted Adventure - 6 min walk
  • Ole Smoky Moonshine Distillery - 6 min walk
  • Amazing Mirror Maze - 6 min walk
  • Gatlinburg Space Needle - 6 min walk
  • Hollywood Star Cars Museum - 6 min walk
  • Mysterious Mansion - 7 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive
  • Area shuttle (surcharge)
map
See on map
635 River Road, Gatlinburg, 37738, TN, United States of America

At a glance

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-6 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing on site
  • Hiking/biking trails nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 1196
  • Conference space size (meters) - 111
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Breakfast is offered for an extra charge of USD 11.95 per person (approximately)
  • Area shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Rollaway beds are available for USD 15.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

Also known as

  • Hilton Garden Inn Gatlinburg Hotel
  • Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
  • Hilton Garn Inn Gatlinburg
  • Hilton Gatlinburg Gatlinburg
  • Hilton Garden Inn Gatlinburg Hotel
  • Hilton Garden Inn Gatlinburg Gatlinburg
  • Hilton Garden Inn Gatlinburg Hotel Gatlinburg

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hilton Garden Inn Gatlinburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 4 PM - 6 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Garden Grille. Nearby restaurants include Cherokee Grill (5-min walk), The Peddler (5-min walk), and The Melting Pot a fondue restaurant (5-min walk).
  • Have fun during the warmer months with activities such as tennis. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hilton Garden Inn Gatlinburg also has a fitness center.
9.0.Superb.
  • 8.0.Very good

    Could use remodeling

    It was good ,perfect location.

    Roque, 3 night family trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Location

    Hotel was in a great location and only 1 street away from the main strip where all the restaurants, activities and shopping are. The only down fall was that you had to pay for breakfast.

    Maria, 4 night trip, Sep 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfort and conventience

    We enjoyed our stay! The beds were comfortable and the room was clean. The service was perfect 👌 We will definitely stay here again, we loved the convience of our hotel being close to everything yet quiet at night!

    jeffrey, 3 night trip, Aug 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Was not up to my expectations for a Hilton, needs a very deep cleaning! Bottom & sides of the pool were slimy. Mold in the grout in the bathroom..

    Angela, 4 night trip, Aug 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean rooms, great location.

    Last minute trip & booked the last room about 2hrs before arriving. Quickest check-in I’ve ever experienced. Walked in the room & my kids immediately commented on how clean it smelled inside, like fruit & fresh linen. There’s a nice outdoor hot tub & an indoor pool, but we didn’t use them because they closed not long after we got back to the room Good location. Would definitely stay again

    Suzanne, 2 night family trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel

    It was a good stay. Big room. Separate spot for couch and tv. Was a good location and could see the river from the balcony. I would say it could have been a little more up to date. The bathtub had some spots in it from maybe rust. Good area for the pool and hot tub. Checking in and out was quick and easy. The parking was ok by the hotel. Could walk to the Gatlinburg strip from hotel. Plenty of things to do near the hotel.

    3 night family trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Gatlinburg

    The hotel breakfast in the morning was terrible. We couldn't eat it, and it was very expensive. Please fix this.

    Teresa, 3 night trip, Jul 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall, the stay was good. Disappointed we did not get the room we requested (no balcony). Breakfast was very good. The staff was nice but could bring us towels, supplies, etc. due to lack of workers. Hotel was slightly dirty....again, probably due to lack of staff. Mattress was comfortable and the a/c worked great.

    Carolyn, 4 night trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    N/A

    2 night trip, Jun 30, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Peaceful Clean Quiet Good Food!!!

    All went well, clean, quiet, peaceful place to stay. We had breakfast both mornings, very good. We walked to the main strip and restaurants. Highly recommend, and we are very picky!

    Thomas, 2 night family trip, Jun 28, 2021

    Verified Hotels.com guest review

See all 422 reviews