Mystique Holbox by Royalton, A Tribute Portfolio Resort

Photo gallery for Mystique Holbox by Royalton, A Tribute Portfolio Resort

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Private beach, scuba diving, snorkeling, windsurfing
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Mystique Holbox by Royalton, A Tribute Portfolio Resort

Mystique Holbox by Royalton, A Tribute Portfolio Resort

4.0 star property
4-star beachfront hotel with outdoor pool, near Holbox Beach

8.9/10 Superb

337 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is Rs 290
Price available on 21/05/2022
Map
Av. Pedro Joaquin Coldwell, entre Calle Chabelita y Paseo Carey, Isla Holbox, QROO, 77310
Main amenities
  • 38 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Cancun Intl. Airport (CUN) - 46.6 miles/75.1 km

About this property

Mystique Holbox by Royalton, A Tribute Portfolio Resort

Mystique Holbox by Royalton, A Tribute Portfolio Resort offers a private beach and gives you access to onsite scuba diving, snorkeling, and parasailing. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages and facials. Dining choices include 2 restaurants and the 2 bars/lounges are great places to grab a cold drink. A poolside bar and a fitness center are offered, and rooms at this upscale hotel get the details right with iPod docks and premium bedding. The helpful staff and restaurant get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)

Taking the kids

  • Children stay free

What to do

  • On a private beach
  • Kayaking
  • Motor boating
  • Scuba diving
  • Snorkeling
  • Windsurfing

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2018
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 55-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 10.5 for adults and USD 10.5 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

Mystique Blue Holbox Hotel
Mystique Blue Hotel
Mystique Blue
Mystique Blue Holbox
Mystique Holbox by Royalton
Mystique Holbox by Royalton, A Tribute Portfolio Resort Hotel

Frequently asked questions

Overall score and ratings

8.9

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We like the location being more quite with their own private beach front. It’s still a very close walk ( about a few minutes) to the center and a lot of good restaurants. Their beach front and restaurant are the perfect location for watching the sunset. We had an unpleasant incident that management took care of right away and made things better beyond our expectation. The front desk, staff and management are always there available and are very good at taking care of all your needs. A plus that covid tests are arranged in your room with results back in a few hours. The food is very good. The romantic dinner in a tipi on the beach is a must for couples and special occasions.
6-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel with friendly staff
Really enjoyed my stay here. We found staff (Hector, Angela, Miguel) to be very friendly & professional. The rooms are very comfortable, although walls are thin & wifi is patchy. I think the breakfast & lunch menu could be improved as it got quite repetitive. Wine prices are expensive (start at €60 for a supermarket €12 bottle of wine). The reception layout could be improved, it is quite difficult to have a private conversation with reception staff
Lorcan, 5-night trip
Verified Hotels.com guest review

8/10 Very good

We truly loved the location as it's right on the beach. Everything is within walking distance. Front desk is very helpful when it comes to requesting a taxi into the main town center/ ferry. Covid testing on site, which the Dr. will go to your hotel room. They stated the results would come in at around two hours, which it didn't come through until I kept having to call non stop through WhatsApp for them to send over my results right before checking into my fight. That part was a bit stressful. Overall the property was beautiful, clean, our room had two balcony options which was perfect! Bring your own hair dryer, if you want to dry your hair. The property did not have one, like most hotels would.
Marcus, 2-night romance trip
Verified Expedia guest review

8/10 Very good

No breakfast included for a hotel that costs $450 a night.
Joanna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place , 10 min walk from Downtown
Edgar, 4-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Great Stay!
Staff is wonderful. Facility in great condition.
Robert R., 3-night business trip
Verified Hotels.com guest review

6/10 Good

Too much disruption in beach area preparing for very expensive New Year’s Eve dinner ($165 US) which was only attended by maybe 30 people (with set up for maybe 120) … beach chairs were moved to adjacent lot (rocky) on Wednesday Dec 30 so tables for New Year’s Eve were being set up in prestige beach area … major disruption and inconvenience for guests … tables were still there all day Jan 1 … Beautiful hotel, great service, great drinks, great food …
Gilles, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and magical property for the family
We had an amazing time at Mystique with our family of four. The property is just magical from the swing to enter the beach to the beautiful pool and the clean modern rooms. Everyone at the front desk was super helpful and attentive, and they treated us and our kids really well throughout our stay. We're looking forward to coming back again soon!
Robin, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

the check in was for a different room with smaller beds. I was offered free breakfast which i had ordered via room service. I was told i got the breakfast on the wrong day and it was in fact 20$USD for the most sub par meal ive had in months. I would not recommend this hotel and i would not rate this hotel, their staff, or their food anywhere above 1 star.
Mackenzie, 4-night trip
Verified Expedia guest review