Hotel Listel Hamanako

Photo gallery for Hotel Listel Hamanako

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Free WiFi

Overview of Hotel Listel Hamanako

Hotel Listel Hamanako

3.0 star property
3-star hotel in Kita Ward with restaurant

16 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
2251-38 Shimo-ona, Mikkabi-cho, Kita-ku, Hamamatsu, Shizuoka, 431-1424
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Free train station pick-up
  • Fitness center
  • Free use of bicycles
  • Seasonal outdoor pool
  • Air conditioning
  • Convenience store
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Flat-panel TV

Choose dates to view prices

About this area

Getting around

  • Toyokawa Station - 17 min drive
  • Mikawa-Ichinomiya Station - 19 min drive
  • Shin-Toyohashi Station - 20 min drive
  • Free train station pick-up

About this property

Hotel Listel Hamanako

3-star hotel in the heart of Kita Ward
You can look forward to an indoor mineral hot spring (onsen), a grocery/convenience store, and laundry facilities at Hotel Listel Hamanako. Be sure to enjoy a meal at INOHANA, the onsite buffet restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and free bicycle rentals
  • An electric car charging station, meeting rooms, and smoke-free premises
Room features
All guestrooms at Hotel Listel Hamanako offer comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Balconies and daily housekeeping

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for dinner
This information is provided by our partners.

At a glance

Hotel size

  • 172 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:30 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Free train station pick-up

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Restaurant

Traveling with children

  • Children stay free
  • Grocery/convenience store

What to do

  • Karaoke

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Free bicycle rentals

Facilities

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator

Languages

  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Slippers

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Dining

INOHANA - This buffet restaurant serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1944 per person (approximately)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Property Registration Number 静岡県保健所第H26-140175号

Also known as

HOTEL LISTEL HAMANAKO Hamamatsu
LISTEL HAMANAKO Hamamatsu
LISTEL HAMANAKO
HOTEL LISTEL HAMANAKO Hotel
HOTEL LISTEL HAMANAKO Hamamatsu
HOTEL LISTEL HAMANAKO Hotel Hamamatsu

Frequently asked questions

Does Hotel Listel Hamanako offer free cancellation for a full refund?
Yes, Hotel Listel Hamanako does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Listel Hamanako?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Listel Hamanako?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Listel Hamanako?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Listel Hamanako?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Listel Hamanako?
You can check in from 3 PM - 10 PM. Check-out time is 10 AM.
What is there to do at Hotel Listel Hamanako and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities like a seasonal outdoor pool and a fitness center.
Are there restaurants at or near Hotel Listel Hamanako?
Yes, there's an onsite restaurant, INOHANA. Nearby restaurants include 和食処 五條 (2.7 mi), 麺や まえ田 (3 mi), and 三愛 (3.4 mi).
Does Hotel Listel Hamanako have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Listel Hamanako like?
Hotel Listel Hamanako is a short 1-minute walk from Lake Hamana and 9 minutes' walk from Inohanako Shrine.

Overall score and ratings

5.8

5.1/10

Cleanliness

6.3/10

Staff & service

4.0/10

Amenities

5.7/10

Property conditions & facilities

4/10 Fair

Disappointing, dirty and to be avoided
This hotel is to be avoided - particularly by Europeans. The room we stayed in was the only area we could describe as clean, which was a relief as the rest of the property is dirty and in desperate need of cleaning and painting. The smell in some of the areas was dreadful. They are obviously not expecting European guests as they make no allowances for European guests. There is very little Western food at breakfast - while I love Japanese food, I struggle with it at breakfast time - and a request for fried eggs had to be made through an intermediary member of staff before it was understood and possible (and even then I've never seen freshly fried eggs look like they'd been made 6 months ago!). It seems to be an attraction to Japanese bus tours and older visitors for its hot spring onsen which sounds nice but I didn't go there as I was so put off by the smell of sewage in the corridor on the way there. The whole place is designed to look like a cruise liner at the edge of the lake and the great shame is that it could be so lovely with its views over the water but they have not maintained the place so it actually looks and feels like a poorly maintained car ferry!
Gerard, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

ship hotel
hotel is ok. located with the view of the lake. but there is nothing much to do there. the hotel looks like an old ship and my room also. it looks more like an apartment than a hotel.
Jason Kong, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

汚い! 中国人ご多すぎ、お風呂のマナーが汚すぎて入れない。 仕方ないけど、館内は古い
1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

良かったです。
バイキングのスタッフの対応が最高でした!! 接客のプロ! お陰で気持ちよく時間が過ごせました。
hiromi, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

夕食のバイキングは、種類も多くて子供も喜んでいました! 温泉も良かったですが、浜名湖の側だからか…フナムシが歩いていたのがやはり気になりますね。 あと、脱衣場に清掃に来られていたスタッフさんが、床をお掃除せずに戻られたのは残念に思いました。 また機会があれば利用させていただきたいと思います。
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not worth the money. 2 different areas in the hotel but ours was lowest standard.
1-night family trip
Verified Expedia guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

4/10 Fair

フロントの対応に難あり
◆よかった点 部屋は和室でファミリーには使いやすかった。 お風呂はふつうに良かった。子供達も気に入って何度も入った。 清掃員さんは皆笑顔でよかった。 帰りのバスが遅れたが、目的地(のんほいパーク)まで直接送ってもらえた。 ◆悪かった点 フロントが総じてダメ。 予約サイトとの連携が取れていない。事前に行った金額変更がこちらが指摘するまで気づいていなかった。 チェックイン、アウトの手続きがもたつき30分以上待たされた(チェックインは15時からということで待たされた挙句、そこから住所を記入させるなど段取りが悪い)。 帰りの荷物の発送がこちらから言うまで発送されてなかった。 バイキングは品揃え、味は普通。ただ、肝心のうなぎとカニがイマイチで、あれでは全体の印象を下げてしまうのが残念。 ◆総評 予約サイトでの利用は初めてだったのだが、ホテルとの連携が悪く、どちらに原因があるのかわからないが、正直今後は利用はしたくないと思った。 ハイシーズンかつ5室予約だったので、高いのは仕方ないが、高い分フロントの対応の悪さが目立ち、一緒に行った家族からも少々不評だった。 設備の古さ、サービス面含め、見直しをかけていかないと生き残っていけないのではないかと思いました。
ryosei, 1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

ロケーション良いです
改装済の部屋だったので室内は快適でしたが、改装前の部屋は廊下も暗くかなり古い感じがしました。 全室レイクビューなのは良いです。 夕食、朝食ともブッフェなので好きなものだけ食べれるのも良かったです。
1-night family trip
Verified Hotels.com guest review